TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great product The product is very user friendly and simple to follow
Date published: 2023-03-25
Rated 5 out of 5 by from Easy as always Saves time, saves money. Accurate, easy to follow format
Date published: 2023-03-25
Rated 5 out of 5 by from Tax Experts are great and very knowledgeable Very knowledgeable and patient experts. I have used TurboTAx for the past 3 years,
Date published: 2023-03-25
Rated 5 out of 5 by from turbotax 2022 I had trouble with edward jones info. I had to download the info as pdf and upload it myself when given the opportunity. A lady at turbotax helped me but I lacked the stamina to complete my form under her direction..jbeekley
Date published: 2023-03-25
Rated 4 out of 5 by from First Time User Fairly easy process. Explanations and required corrections could use more information and a few tweaks. Overall, better than I could do myself, but left me with a few questions concerning what choices I made filling out the forms.
Date published: 2023-03-25
Rated 1 out of 5 by from Overcharged me $89 for a free return System did not allow me to use my Get TurboTax® Premier free Fidelity account
Date published: 2023-03-25
Rated 3 out of 5 by from Excessive Attempts to Upgrade Services The software is fine, but the excessive attempts to have me upgrade TurboTax services is very annoying.
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to use But..... TurboTax is easy to use and I've used them for several years. However, I dislike that it prompts you numerous times about upgrades. Forewarning, the ability to take the fees out of your return requires a processing fee as well. Over all I do like the program but just watch the upgrades because it can add up quick.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome Turbo tax is not only convenient but extremely helpful and easy to use.
Date published: 2023-03-25
Rated 2 out of 5 by from Too many upgrade ads cause confusion I have used TurboTax for many many many years. This year and last year I found the product to be almost unusable because of the CONSTANT prompts to upgrade and add-on to YOUR product. Last year I almost lost tract of some prepayment of taxes because I lost the thread of what I was entering. Don't know if I will ever use this product again. And yes, I have used a more costly level of preparation ALREADY. Stop it already.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5841
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product The product is very user friendly and simple to follow
Date published: 2023-03-25
Rated 5 out of 5 by from Easy as always Saves time, saves money. Accurate, easy to follow format
Date published: 2023-03-25
Rated 5 out of 5 by from Tax Experts are great and very knowledgeable Very knowledgeable and patient experts. I have used TurboTAx for the past 3 years,
Date published: 2023-03-25
Rated 5 out of 5 by from turbotax 2022 I had trouble with edward jones info. I had to download the info as pdf and upload it myself when given the opportunity. A lady at turbotax helped me but I lacked the stamina to complete my form under her direction..jbeekley
Date published: 2023-03-25
Rated 4 out of 5 by from First Time User Fairly easy process. Explanations and required corrections could use more information and a few tweaks. Overall, better than I could do myself, but left me with a few questions concerning what choices I made filling out the forms.
Date published: 2023-03-25
Rated 1 out of 5 by from Overcharged me $89 for a free return System did not allow me to use my Get TurboTax® Premier free Fidelity account
Date published: 2023-03-25
Rated 3 out of 5 by from Excessive Attempts to Upgrade Services The software is fine, but the excessive attempts to have me upgrade TurboTax services is very annoying.
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to use But..... TurboTax is easy to use and I've used them for several years. However, I dislike that it prompts you numerous times about upgrades. Forewarning, the ability to take the fees out of your return requires a processing fee as well. Over all I do like the program but just watch the upgrades because it can add up quick.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome Turbo tax is not only convenient but extremely helpful and easy to use.
Date published: 2023-03-25
Rated 2 out of 5 by from Too many upgrade ads cause confusion I have used TurboTax for many many many years. This year and last year I found the product to be almost unusable because of the CONSTANT prompts to upgrade and add-on to YOUR product. Last year I almost lost tract of some prepayment of taxes because I lost the thread of what I was entering. Don't know if I will ever use this product again. And yes, I have used a more costly level of preparation ALREADY. Stop it already.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5841