TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very easy and clear to understand Wonderfully easy to navigate. Turbo tax has easy steps that are explained thoroughly. I’m happy that it does not take long to process. They are very concise in asking questions and make it easy to answer.
Date published: 2023-03-21
Rated 5 out of 5 by from I was confused, but Turbo Tax made it simple!! Turbo Tax is always so clear on instructions for preparing taxes, even for clueless people such as myself.
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT SYSTEM SO EASY TO USE, REAL GOOD SYSTEM. I LIKE THE EASY QUESTIONS THEY ASK
Date published: 2023-03-21
Rated 4 out of 5 by from It worked. Live Expert was great and a lot of help!! I really appreciated it!
Date published: 2023-03-21
Rated 4 out of 5 by from This was easier than I thought I was worried about the process - but it answered everything we needed
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Dave easy to use and straight forward. Like free fed filing. Like carryover data features
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use walked me through easily Used the basic and being as I do not like doing taxes this is a plus
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo Tax Needs Improvement for Turbo Tax Premier The methodology for handling oil and gas royalties from Bureau of Land Management (BLM) is inadequate. BLM mails a 1099 MISC form reporting income. But on a separate white page, included, BLM reports other types of income and expenses. The depletion allowance on BLM's white page does not conform to depletion allowance calculated by Turbo tax. There are other places to find the various expenses and incomes in Turbo Tax, but it will take a couple of hours and more to find them. When showing the results for the standard deduction for 2022 vs 2021, Turbo Tax places, for example, vehicle registration fees of 2022 under 2021 and zero for 2022. The section referring to the retirement minimum distribution is confusing. I receive a monthly retirement allowance. It is a qualified retirement plan I am under. The RMD you refer to is for a traditional IRA. Wish you could clarify this section.
Date published: 2023-03-21
Rated 5 out of 5 by from Return with Several K-1's Overall excellent. However, Support for K-1 forms is not seamless and sometimes confusing. Cannot import from .txf files all relevant items from K-1 (especially Line 20 items). Handling of royalty income from partnerships K-1 and associated depletion credits is confusing. Must manually enter when multiple sources of K-1 income (boxes 1,2,3) present.
Date published: 2023-03-21
Rated 5 out of 5 by from User Friendly User friendly, easy to use. Walks you through everything.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5793
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and clear to understand Wonderfully easy to navigate. Turbo tax has easy steps that are explained thoroughly. I’m happy that it does not take long to process. They are very concise in asking questions and make it easy to answer.
Date published: 2023-03-21
Rated 5 out of 5 by from I was confused, but Turbo Tax made it simple!! Turbo Tax is always so clear on instructions for preparing taxes, even for clueless people such as myself.
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT SYSTEM SO EASY TO USE, REAL GOOD SYSTEM. I LIKE THE EASY QUESTIONS THEY ASK
Date published: 2023-03-21
Rated 4 out of 5 by from It worked. Live Expert was great and a lot of help!! I really appreciated it!
Date published: 2023-03-21
Rated 4 out of 5 by from This was easier than I thought I was worried about the process - but it answered everything we needed
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Dave easy to use and straight forward. Like free fed filing. Like carryover data features
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use walked me through easily Used the basic and being as I do not like doing taxes this is a plus
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo Tax Needs Improvement for Turbo Tax Premier The methodology for handling oil and gas royalties from Bureau of Land Management (BLM) is inadequate. BLM mails a 1099 MISC form reporting income. But on a separate white page, included, BLM reports other types of income and expenses. The depletion allowance on BLM's white page does not conform to depletion allowance calculated by Turbo tax. There are other places to find the various expenses and incomes in Turbo Tax, but it will take a couple of hours and more to find them. When showing the results for the standard deduction for 2022 vs 2021, Turbo Tax places, for example, vehicle registration fees of 2022 under 2021 and zero for 2022. The section referring to the retirement minimum distribution is confusing. I receive a monthly retirement allowance. It is a qualified retirement plan I am under. The RMD you refer to is for a traditional IRA. Wish you could clarify this section.
Date published: 2023-03-21
Rated 5 out of 5 by from Return with Several K-1's Overall excellent. However, Support for K-1 forms is not seamless and sometimes confusing. Cannot import from .txf files all relevant items from K-1 (especially Line 20 items). Handling of royalty income from partnerships K-1 and associated depletion credits is confusing. Must manually enter when multiple sources of K-1 income (boxes 1,2,3) present.
Date published: 2023-03-21
Rated 5 out of 5 by from User Friendly User friendly, easy to use. Walks you through everything.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5793