TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Great It was simple and easy to use. Not complicated or tedious.
Date published: 2023-03-21
Rated 5 out of 5 by from Absolutely love TurboTax! Thank you for helping assist in submitting taxes in a safe and secure way.
Date published: 2023-03-21
Rated 1 out of 5 by from Last time using turbotax Submitted online multiple times always received, federal not accepted, the fix suggested by turbotax was not helpful. My joint return has only one AGI, but the federal stated my wife's AGI was incorrect. I needed a better resolution for the problem, since your solution was to check if my 2021 AGI was accurate, even if the problem was with the federal acceptance procedure. I wasted $25 dollars submitting my state form online, since I now have to use the mail in option for both federal and state.
Date published: 2023-03-21
Rated 3 out of 5 by from Turbotax was easy The only thing I didn't like was that I was charged a $59 fee for a simple refund and I thought it would be free. Once I got to the point of the processing fee ($39) I couldn't go back and see why I was being charged.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo Tax saves a lot of headache I filed with TurboTax today. It took me about 1.5 hours. I had my documents and other information prepared ahead of time. Now I'm done, and I can forget about taxes for another year. I did speak with a live agent when I couldn't find where to file some information - he was a big help - thank you.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is awesome as usual turbo tax is efficient and they will make sure you get the most back for your refund
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax Home & Business-CD Easy to follow and not complicated.Prefill of past turbotax info very helpful.
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent software and user friendlly Used TurboTax for both my business and personal tax filings. Easy to use and very helpful in walking through the filing process.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax makes filing simple My experience was easy and quick. I appreciate the ability to ask questions when I had some and get a quick response.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax Business Is Excellent Have used TurboTax Business for several years for my business. I can't recommend it highly enough. Excellent product with great support.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5748
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great It was simple and easy to use. Not complicated or tedious.
Date published: 2023-03-21
Rated 5 out of 5 by from Absolutely love TurboTax! Thank you for helping assist in submitting taxes in a safe and secure way.
Date published: 2023-03-21
Rated 1 out of 5 by from Last time using turbotax Submitted online multiple times always received, federal not accepted, the fix suggested by turbotax was not helpful. My joint return has only one AGI, but the federal stated my wife's AGI was incorrect. I needed a better resolution for the problem, since your solution was to check if my 2021 AGI was accurate, even if the problem was with the federal acceptance procedure. I wasted $25 dollars submitting my state form online, since I now have to use the mail in option for both federal and state.
Date published: 2023-03-21
Rated 3 out of 5 by from Turbotax was easy The only thing I didn't like was that I was charged a $59 fee for a simple refund and I thought it would be free. Once I got to the point of the processing fee ($39) I couldn't go back and see why I was being charged.
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo Tax saves a lot of headache I filed with TurboTax today. It took me about 1.5 hours. I had my documents and other information prepared ahead of time. Now I'm done, and I can forget about taxes for another year. I did speak with a live agent when I couldn't find where to file some information - he was a big help - thank you.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is awesome as usual turbo tax is efficient and they will make sure you get the most back for your refund
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax Home & Business-CD Easy to follow and not complicated.Prefill of past turbotax info very helpful.
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent software and user friendlly Used TurboTax for both my business and personal tax filings. Easy to use and very helpful in walking through the filing process.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax makes filing simple My experience was easy and quick. I appreciate the ability to ask questions when I had some and get a quick response.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax Business Is Excellent Have used TurboTax Business for several years for my business. I can't recommend it highly enough. Excellent product with great support.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5748