TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from W-2 import error with line item #12a talked with cust tech support, filled a case including sharing tax file & calculation to show software errors with W-2 import issues where the software imported in line 12a as 12A instead of 122 'DD'
Date published: 2023-03-21
Rated 3 out of 5 by from could not make a file to keep on my computer In prior years I could keep not only a printed copy, but also a file copy for my desktop. I am so disappointed that this could not be done. Why did you remove this option?
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax is Good TurboTax is good for someone who has a lot going on in their taxes. If you have low income or a simple return there are cheaper ways to file.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax is easy to use, but expensive fees. TurboTax is easy to use. It will guide you through everything you need. The only downfall is very expensive fees at the end.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbotax was very easy The prompts to enter information made it easy to follow and proceed. Took longer than I expected due to changes that my plans, had many changes of executors of my accounts. But it was easy to input the new information.
Date published: 2023-03-21
Rated 5 out of 5 by from Expensive - but worth it. Used to transfer information from brokerage firms in a more efficient way as presently.......
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent program There are some suggestions: 1 - Import TT Federal from TT previous year that had State Tax forms. I had to manually enter the info this year. Every other year it imported. The only difference was this year we did not get the state tax edition. 2-If the program identifies and area that data needs to be entered in, add instructions such as: This data is required because you enter a X in box 99. It took me forever to figure this out.
Date published: 2023-03-21
Rated 5 out of 5 by from very easy and thorough Good experience. Easy to figure out. Very easy to process and e file. thanks!
Date published: 2023-03-21
Rated 5 out of 5 by from Great help from emile. Thanks for the help i apperciated the jelp from emile will definitly return next yr
Date published: 2023-03-21
Rated 5 out of 5 by from Good experience I had a good experience, easy & great to work with
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5715
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from W-2 import error with line item #12a talked with cust tech support, filled a case including sharing tax file & calculation to show software errors with W-2 import issues where the software imported in line 12a as 12A instead of 122 'DD'
Date published: 2023-03-21
Rated 3 out of 5 by from could not make a file to keep on my computer In prior years I could keep not only a printed copy, but also a file copy for my desktop. I am so disappointed that this could not be done. Why did you remove this option?
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax is Good TurboTax is good for someone who has a lot going on in their taxes. If you have low income or a simple return there are cheaper ways to file.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax is easy to use, but expensive fees. TurboTax is easy to use. It will guide you through everything you need. The only downfall is very expensive fees at the end.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbotax was very easy The prompts to enter information made it easy to follow and proceed. Took longer than I expected due to changes that my plans, had many changes of executors of my accounts. But it was easy to input the new information.
Date published: 2023-03-21
Rated 5 out of 5 by from Expensive - but worth it. Used to transfer information from brokerage firms in a more efficient way as presently.......
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent program There are some suggestions: 1 - Import TT Federal from TT previous year that had State Tax forms. I had to manually enter the info this year. Every other year it imported. The only difference was this year we did not get the state tax edition. 2-If the program identifies and area that data needs to be entered in, add instructions such as: This data is required because you enter a X in box 99. It took me forever to figure this out.
Date published: 2023-03-21
Rated 5 out of 5 by from very easy and thorough Good experience. Easy to figure out. Very easy to process and e file. thanks!
Date published: 2023-03-21
Rated 5 out of 5 by from Great help from emile. Thanks for the help i apperciated the jelp from emile will definitly return next yr
Date published: 2023-03-21
Rated 5 out of 5 by from Good experience I had a good experience, easy & great to work with
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5715