TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Time Wasting Prompts This service could be easier to use if there weren't constantly prompts for upgrading to a more expensive service. This year I was shocked to have to click several times to use direct deposit to receive my refund - despite turbo tax having my bank account info for years.
Date published: 2023-03-26
Rated 5 out of 5 by from Retired Accountant I am a retired accountant, I have prepared hundreds of returns. TurboTax mimics the very expensive tax preparation software we used when I was working. The big difference is the fact that TurboTax walks you through every scenario possible. They provide clear and concise instructions and explanations. Since retirement this is the product I always use.
Date published: 2023-03-26
Rated 5 out of 5 by from great product made easy to do my taxes. I will recommend to friends and family.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is awesome. I did not engage in any tax prep help. I filed it on my own.
Date published: 2023-03-26
Rated 4 out of 5 by from Pretty good Asking to many times to upgrade but overall good. I would recommend.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to follow and helpful. Can input info from prior year(s) Turbo Tax entries, saving time and effort. Likewise it compares last year's entries to this years. Allowing comparison of the this years info with last years info.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Service Very easy process from start to finish. My tax preparer was great!
Date published: 2023-03-26
Rated 5 out of 5 by from turbotax is reat easy and fast makes doing taxes simple just follow the prompts
Date published: 2023-03-26
Rated 4 out of 5 by from very good wish i didnt have to pay tax. would be nice if i could have info on how not to pay tax at end of year.
Date published: 2023-03-26
Rated 2 out of 5 by from turbo tax inaccurate once going to file, (after paying to e-file my state)turbo tax told me my worksheets were inaccurate after already telling me that there were no errors. turbo tax did not allow me to change the worksheets however.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5715
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Time Wasting Prompts This service could be easier to use if there weren't constantly prompts for upgrading to a more expensive service. This year I was shocked to have to click several times to use direct deposit to receive my refund - despite turbo tax having my bank account info for years.
Date published: 2023-03-26
Rated 5 out of 5 by from Retired Accountant I am a retired accountant, I have prepared hundreds of returns. TurboTax mimics the very expensive tax preparation software we used when I was working. The big difference is the fact that TurboTax walks you through every scenario possible. They provide clear and concise instructions and explanations. Since retirement this is the product I always use.
Date published: 2023-03-26
Rated 5 out of 5 by from great product made easy to do my taxes. I will recommend to friends and family.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is awesome. I did not engage in any tax prep help. I filed it on my own.
Date published: 2023-03-26
Rated 4 out of 5 by from Pretty good Asking to many times to upgrade but overall good. I would recommend.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to follow and helpful. Can input info from prior year(s) Turbo Tax entries, saving time and effort. Likewise it compares last year's entries to this years. Allowing comparison of the this years info with last years info.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Service Very easy process from start to finish. My tax preparer was great!
Date published: 2023-03-26
Rated 5 out of 5 by from turbotax is reat easy and fast makes doing taxes simple just follow the prompts
Date published: 2023-03-26
Rated 4 out of 5 by from very good wish i didnt have to pay tax. would be nice if i could have info on how not to pay tax at end of year.
Date published: 2023-03-26
Rated 2 out of 5 by from turbo tax inaccurate once going to file, (after paying to e-file my state)turbo tax told me my worksheets were inaccurate after already telling me that there were no errors. turbo tax did not allow me to change the worksheets however.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5715