TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Still the best ! Still easy and straight forward as usual - year after year !
Date published: 2023-03-22
Rated 5 out of 5 by from Very Easy I had a death in the family, so I wasn't sure about all these tax hurdles. Turbo-Tax made it very easy to follow.
Date published: 2023-03-22
Rated 4 out of 5 by from Pricey, but probably worth it. I paid the full $60 price to file my federal return. It was all pretty straightforward, and I could have just done it myself, but I'm sure it would have taken me a few hours. One thing I was really impressed with this year was the ability to upload a W-2 by using my phone to scan a QR code from within the TurboTax program, then taking a photo of the document from my phone. It worked perfectly (I always hated entering that info manually). And then there's the fact that I've got like 12 years of taxes filed with TurboTax and there'll all still there in the unlikely event I'll ever need to see my AGI from 2013... So, yeah I think this product should be about $35, but I paid $60 didn't I? So, I guess that's what it's worth to me.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax keeps getting better I love the added auto download of mi investment portfolio. You just keep making it better and better.
Date published: 2023-03-22
Rated 4 out of 5 by from Convenient User Friendly and Very Informative. The step by step tools provided assurance and efficiency.
Date published: 2023-03-22
Rated 1 out of 5 by from TurboTax Premier is bad compared to the online ver It's hard to use, explanations lacking, missing standard deduction option at the beginning
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent tool I can't complain anything more - could able to do it fast and file the returns within no time.
Date published: 2023-03-22
Rated 2 out of 5 by from It works, and that's all Load times in general are very long. If you mess something up and need to downgrade your version, or if you just want to downgrade your version at all, you have to start over, wiping all of your progress with every form. The UI and background are very bright, which hurts the eyes compared to a darker theme. The UX is decent and I don't think I'm ever confused at what I'm looking at, but again, the load times between screens can be long. The differences between each tier of payment feels negligible, so definitely just go for the cheapest one possible.
Date published: 2023-03-22
Rated 5 out of 5 by from ate me taxes uv me turbo tax uv me footies uv me kween simple as
Date published: 2023-03-22
Rated 4 out of 5 by from Product is GREAT but expensive Product is fast and simple. I can Federal and State in 30ish minutes. The problem I have is that its very costly. For someone like me who is on Disability money is always tight. I wish they would lower the prices back down for the basic filing.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Still the best ! Still easy and straight forward as usual - year after year !
Date published: 2023-03-22
Rated 5 out of 5 by from Very Easy I had a death in the family, so I wasn't sure about all these tax hurdles. Turbo-Tax made it very easy to follow.
Date published: 2023-03-22
Rated 4 out of 5 by from Pricey, but probably worth it. I paid the full $60 price to file my federal return. It was all pretty straightforward, and I could have just done it myself, but I'm sure it would have taken me a few hours. One thing I was really impressed with this year was the ability to upload a W-2 by using my phone to scan a QR code from within the TurboTax program, then taking a photo of the document from my phone. It worked perfectly (I always hated entering that info manually). And then there's the fact that I've got like 12 years of taxes filed with TurboTax and there'll all still there in the unlikely event I'll ever need to see my AGI from 2013... So, yeah I think this product should be about $35, but I paid $60 didn't I? So, I guess that's what it's worth to me.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax keeps getting better I love the added auto download of mi investment portfolio. You just keep making it better and better.
Date published: 2023-03-22
Rated 4 out of 5 by from Convenient User Friendly and Very Informative. The step by step tools provided assurance and efficiency.
Date published: 2023-03-22
Rated 1 out of 5 by from TurboTax Premier is bad compared to the online ver It's hard to use, explanations lacking, missing standard deduction option at the beginning
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent tool I can't complain anything more - could able to do it fast and file the returns within no time.
Date published: 2023-03-22
Rated 2 out of 5 by from It works, and that's all Load times in general are very long. If you mess something up and need to downgrade your version, or if you just want to downgrade your version at all, you have to start over, wiping all of your progress with every form. The UI and background are very bright, which hurts the eyes compared to a darker theme. The UX is decent and I don't think I'm ever confused at what I'm looking at, but again, the load times between screens can be long. The differences between each tier of payment feels negligible, so definitely just go for the cheapest one possible.
Date published: 2023-03-22
Rated 5 out of 5 by from ate me taxes uv me turbo tax uv me footies uv me kween simple as
Date published: 2023-03-22
Rated 4 out of 5 by from Product is GREAT but expensive Product is fast and simple. I can Federal and State in 30ish minutes. The problem I have is that its very costly. For someone like me who is on Disability money is always tight. I wish they would lower the prices back down for the basic filing.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5708