TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fast Easy, fast and quick. Walks me right through everything. No mistakes. I love turbo tax
Date published: 2023-03-22
Rated 5 out of 5 by from 27 years straight of using TurboTax This is my 27th year of using TurboTax, and I think it gets easier each year. Thanks for making the best tax software available, at a great price. You've never let me down.
Date published: 2023-03-22
Rated 3 out of 5 by from Turbo Tax is convenient but incredibly overpriced. Turbo Tax is convenient but incredibly overpriced.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is great Easy to use, makes a lot is sense for someone who has mental health issues
Date published: 2023-03-22
Rated 1 out of 5 by from TurboTax Sucks, but we have no other options TurboTax is a monopoly, they consistently lobby to keep themselves as essentially the only viable service for people with quick, simple returns to file their taxes each year. They overcharge for everything and always try to up-sell us on products we simply don't need under the guise of "protection" when most users don't have *that* complex information that would require protection. Just let me file my w-2's and 1099-INT's for the $59 and leave me alone. Stop trying to get more and more money from me.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax easy to use I always use Turbo Tax. It walks me through the process.
Date published: 2023-03-22
Rated 5 out of 5 by from That could not have been easier! You all made such a complicated process so easy. I loved all the explanations, they were very helpful. I felt that TT was helping guide me to make sure I didn't make any errors, and that I got the most benefit from the muddy US tax codes. Thank you!
Date published: 2023-03-22
Rated 3 out of 5 by from 2022 TurboTax Home and Business - Download Version Mid-March and had an issue with "Form 8915F-T required message of "Do not file the return until this part of calculation is finalized in the upcoming release"! Upcoming release? I just purchased download version. Would not let me "un-do" this error even though the selections were saying "did not take disaster distributions". Looked at online forum and many having same issues. I wasted HOURS trying to get this corrected. Finally reached an enrolled agent "Peggy", and she was VERY HELPFUL and PATIENT and we eventually got this corrected. Peggy was great!
Date published: 2023-03-22
Rated 5 out of 5 by from Simple and straight forward! I used the Premium Turbo Tax 2022 and have used Turbo Tax for numerous years now. It guides you through the process, which makes doing your own taxes fairly easy. I plan on doing my daughter's taxes this year with her by my side, so she gets an idea of how easy it can be and to not be afraid of doing it yourself.
Date published: 2023-03-22
Rated 4 out of 5 by from Wisconsin Schedule U does not work Wisconsin Schedule U does not allow for user to change tax withholding level loaded to in the quarter it was actually paid, hence had to override most of the form. Called Turbo Tax and got no help. Told agent to escalate this and I have no confidence that she will or has done that. She sent me step by step instructions for Federal withholding with has NOTHING to do with this issue.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast Easy, fast and quick. Walks me right through everything. No mistakes. I love turbo tax
Date published: 2023-03-22
Rated 5 out of 5 by from 27 years straight of using TurboTax This is my 27th year of using TurboTax, and I think it gets easier each year. Thanks for making the best tax software available, at a great price. You've never let me down.
Date published: 2023-03-22
Rated 3 out of 5 by from Turbo Tax is convenient but incredibly overpriced. Turbo Tax is convenient but incredibly overpriced.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is great Easy to use, makes a lot is sense for someone who has mental health issues
Date published: 2023-03-22
Rated 1 out of 5 by from TurboTax Sucks, but we have no other options TurboTax is a monopoly, they consistently lobby to keep themselves as essentially the only viable service for people with quick, simple returns to file their taxes each year. They overcharge for everything and always try to up-sell us on products we simply don't need under the guise of "protection" when most users don't have *that* complex information that would require protection. Just let me file my w-2's and 1099-INT's for the $59 and leave me alone. Stop trying to get more and more money from me.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax easy to use I always use Turbo Tax. It walks me through the process.
Date published: 2023-03-22
Rated 5 out of 5 by from That could not have been easier! You all made such a complicated process so easy. I loved all the explanations, they were very helpful. I felt that TT was helping guide me to make sure I didn't make any errors, and that I got the most benefit from the muddy US tax codes. Thank you!
Date published: 2023-03-22
Rated 3 out of 5 by from 2022 TurboTax Home and Business - Download Version Mid-March and had an issue with "Form 8915F-T required message of "Do not file the return until this part of calculation is finalized in the upcoming release"! Upcoming release? I just purchased download version. Would not let me "un-do" this error even though the selections were saying "did not take disaster distributions". Looked at online forum and many having same issues. I wasted HOURS trying to get this corrected. Finally reached an enrolled agent "Peggy", and she was VERY HELPFUL and PATIENT and we eventually got this corrected. Peggy was great!
Date published: 2023-03-22
Rated 5 out of 5 by from Simple and straight forward! I used the Premium Turbo Tax 2022 and have used Turbo Tax for numerous years now. It guides you through the process, which makes doing your own taxes fairly easy. I plan on doing my daughter's taxes this year with her by my side, so she gets an idea of how easy it can be and to not be afraid of doing it yourself.
Date published: 2023-03-22
Rated 4 out of 5 by from Wisconsin Schedule U does not work Wisconsin Schedule U does not allow for user to change tax withholding level loaded to in the quarter it was actually paid, hence had to override most of the form. Called Turbo Tax and got no help. Told agent to escalate this and I have no confidence that she will or has done that. She sent me step by step instructions for Federal withholding with has NOTHING to do with this issue.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5703