TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Easy -But Total Scam Turbo Tax has always been easy to use, this year is no different. However, I am sick and tired of having to upgrade for tiny line items that make little to no difference on my tax liability.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax has come a long way I remember filing with Turbo Tax a few years ago and it was such a pain because I still had to input all the information, that it was just worth it to me to pay a tax preparer even though I knew I had simple taxes. Turbo Tax has really come a long way! I could just upload my forms and it autofilled out the information for me! So much easier and a huge time saver. Not only that, I couldn't believe how big my return was, so I had a friend who was an accountant look over it and she said everything was right. Not only that, but she suggested that I needed to go back to my tax preparer for the year before and amend those taxes because Turbo Tax found a refund I was eligible for that he didn't! All in all very happy with Turbo Tax.
Date published: 2023-03-22
Rated 4 out of 5 by from It worked pretty well It worked pretty well! It did get a bit confusing because I had some independent contract work in the past and I did not have any this year. I wanted a simple check saying "I no longer do this" but instead I had to dig a little deeper to report things I didn't think were necessary until I figured out I could just delete it. Retirement stuff was a bit confusing too.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo tax why the change I like last years as it was years before where you can see and work on the indivisible pages this sucks you can't see your work till the end or what did I miss
Date published: 2023-03-22
Rated 5 out of 5 by from awesome I did not know the form had to be present when claiming a dependent
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is an tremendous tax prep program The functionality of the program is so intuitive and complete. If a mistake needs correcting, there's always a way to undo your work. It's easy and actually fun to navigate!
Date published: 2023-03-22
Rated 5 out of 5 by from Good product I recommend this !!! Never an issue. Great product!!!!!! Really you should
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax Easy Use Turbo Tax is easy to use and once you figure out how to maneuver around in it, it is really easy.
Date published: 2023-03-22
Rated 3 out of 5 by from Increasingly Expensive each year While I've used Turbo Tax for some time now, it is disappointing to see the prices continually go up. Will more than likely seek a different service next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax review Enjoyed how easy and tech friendly Turbo tax was and the friendly and helpful expert that helped along the way.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5654
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy -But Total Scam Turbo Tax has always been easy to use, this year is no different. However, I am sick and tired of having to upgrade for tiny line items that make little to no difference on my tax liability.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax has come a long way I remember filing with Turbo Tax a few years ago and it was such a pain because I still had to input all the information, that it was just worth it to me to pay a tax preparer even though I knew I had simple taxes. Turbo Tax has really come a long way! I could just upload my forms and it autofilled out the information for me! So much easier and a huge time saver. Not only that, I couldn't believe how big my return was, so I had a friend who was an accountant look over it and she said everything was right. Not only that, but she suggested that I needed to go back to my tax preparer for the year before and amend those taxes because Turbo Tax found a refund I was eligible for that he didn't! All in all very happy with Turbo Tax.
Date published: 2023-03-22
Rated 4 out of 5 by from It worked pretty well It worked pretty well! It did get a bit confusing because I had some independent contract work in the past and I did not have any this year. I wanted a simple check saying "I no longer do this" but instead I had to dig a little deeper to report things I didn't think were necessary until I figured out I could just delete it. Retirement stuff was a bit confusing too.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo tax why the change I like last years as it was years before where you can see and work on the indivisible pages this sucks you can't see your work till the end or what did I miss
Date published: 2023-03-22
Rated 5 out of 5 by from awesome I did not know the form had to be present when claiming a dependent
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is an tremendous tax prep program The functionality of the program is so intuitive and complete. If a mistake needs correcting, there's always a way to undo your work. It's easy and actually fun to navigate!
Date published: 2023-03-22
Rated 5 out of 5 by from Good product I recommend this !!! Never an issue. Great product!!!!!! Really you should
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax Easy Use Turbo Tax is easy to use and once you figure out how to maneuver around in it, it is really easy.
Date published: 2023-03-22
Rated 3 out of 5 by from Increasingly Expensive each year While I've used Turbo Tax for some time now, it is disappointing to see the prices continually go up. Will more than likely seek a different service next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax review Enjoyed how easy and tech friendly Turbo tax was and the friendly and helpful expert that helped along the way.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5654