TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Needs improvement Filing seemed easy enough, however, I was unable to add the deductions I needed from my job. I was also unable to add my discount or coupon code I received from my financial institution if I had filed with Turbo tax.
Date published: 2023-03-23
Rated 2 out of 5 by from Frurstating The return process is rather pain stacking. If you leave and return you can not pick up on eh screen you left off on. You to restart each section all over- leaving you to keep reverifing information that was already completed prior. Deleting a form- the system can hicup in that process. In mine I delted a form- the system then checked for errors- and brought me back to the form I deleted. Rinse and repeat- and endless loop for the enduser.
Date published: 2023-03-23
Rated 3 out of 5 by from This service is getting more and more expensive I used to love TurboTax, but over the years this is getting as expensive as getting your taxes done by a CPA
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Awsome Have used for several years. Automatically recalling required information from prior years is a massive time saver. Also feel all the proper credits and deductions are performed correctly. Ability to upload Consolidated 1099s from brokerage houses reduces long hours and probable copy errors to a simple key click. Rollover of federal return data to state forms also very nice.
Date published: 2023-03-23
Rated 5 out of 5 by from They are awesome They where very help full and easy to use, and easy to understand, they where also quick and fast
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax was great! Turbo Tax was easy to complete. It takes you step by step..
Date published: 2023-03-23
Rated 1 out of 5 by from I lost 3 dollars in net had to pay 236 to file I lost 3 dollars in net had to pay 236 to file fjfjfjfjf
Date published: 2023-03-23
Rated 3 out of 5 by from Its ok Turbo Tax Business leaves a lot of unanswered questions. One page asks if any of 6 - 12 forms listed by number apply to me. How would I know? I'm no tax expert. I don't recognize forms by number. Turbo Tax should tell me. But TT won't even tell me what each for is about let alone if I need it. I've already told TT all about my LLC.
Date published: 2023-03-23
Rated 5 out of 5 by from Love TURBO TAX I love the fact that you can take as much time as you need. If you have any questions, there is always 24/7 assistance.
Date published: 2023-03-23
Rated 5 out of 5 by from nice not my favorite activity but hey it gets the job done
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs improvement Filing seemed easy enough, however, I was unable to add the deductions I needed from my job. I was also unable to add my discount or coupon code I received from my financial institution if I had filed with Turbo tax.
Date published: 2023-03-23
Rated 2 out of 5 by from Frurstating The return process is rather pain stacking. If you leave and return you can not pick up on eh screen you left off on. You to restart each section all over- leaving you to keep reverifing information that was already completed prior. Deleting a form- the system can hicup in that process. In mine I delted a form- the system then checked for errors- and brought me back to the form I deleted. Rinse and repeat- and endless loop for the enduser.
Date published: 2023-03-23
Rated 3 out of 5 by from This service is getting more and more expensive I used to love TurboTax, but over the years this is getting as expensive as getting your taxes done by a CPA
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Awsome Have used for several years. Automatically recalling required information from prior years is a massive time saver. Also feel all the proper credits and deductions are performed correctly. Ability to upload Consolidated 1099s from brokerage houses reduces long hours and probable copy errors to a simple key click. Rollover of federal return data to state forms also very nice.
Date published: 2023-03-23
Rated 5 out of 5 by from They are awesome They where very help full and easy to use, and easy to understand, they where also quick and fast
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax was great! Turbo Tax was easy to complete. It takes you step by step..
Date published: 2023-03-23
Rated 1 out of 5 by from I lost 3 dollars in net had to pay 236 to file I lost 3 dollars in net had to pay 236 to file fjfjfjfjf
Date published: 2023-03-23
Rated 3 out of 5 by from Its ok Turbo Tax Business leaves a lot of unanswered questions. One page asks if any of 6 - 12 forms listed by number apply to me. How would I know? I'm no tax expert. I don't recognize forms by number. Turbo Tax should tell me. But TT won't even tell me what each for is about let alone if I need it. I've already told TT all about my LLC.
Date published: 2023-03-23
Rated 5 out of 5 by from Love TURBO TAX I love the fact that you can take as much time as you need. If you have any questions, there is always 24/7 assistance.
Date published: 2023-03-23
Rated 5 out of 5 by from nice not my favorite activity but hey it gets the job done
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5563