TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from When the going got tough TT told me call the IRS Two big problems this year. When the chat expert had worked with me for over an hour, he finally told me to call the IRS regarding reporting foreign taxes paid. That is not an acceptable solution. Separate issue - using TT to file an amended 2021 form was a nightmare. The tax experts sharing my screen were both extremely helpful in both instances. Next year, I will pay a CPA. This is no longer any fun.
Date published: 2023-03-24
Rated 3 out of 5 by from makes life easier I don't understand why having to file an 8949 makes it more expensive. It didn't feel like Turbo Tax helped me anymore with that than any other form.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Turbo Tax is extremely simple and easy to use. Every step is shown to you and if any doubt there is always a Live person to assist you in anyway required. Highly recommend.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy and Efficient It is easy to upload and input needed information. I don't like that they continually try to sell me a product, but they are a money making business so it is to be expected. But other than the hustle the process is painless and I feel confident in submitting my returns.
Date published: 2023-03-24
Rated 4 out of 5 by from TurboTax is Great, I Love it! I love it, they are a little bit pricey, but worth it, Thanks!
Date published: 2023-03-24
Rated 5 out of 5 by from Great Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-24
Rated 5 out of 5 by from Thorough, professional and instructive Prompts are highly effective and reviews reassuring
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is easy Very easy to use . I use turbo tax every year and never have any problems.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Tool! Great Tool, it was easy to go back and resolve an issue!
Date published: 2023-03-24
Rated 5 out of 5 by from Love It TurboTax is AWESOME! I’ve used them for years. My taxes were completed in under fifteen minutes, and it was half the cost of our local tax preparer. 5 stars!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5537
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from When the going got tough TT told me call the IRS Two big problems this year. When the chat expert had worked with me for over an hour, he finally told me to call the IRS regarding reporting foreign taxes paid. That is not an acceptable solution. Separate issue - using TT to file an amended 2021 form was a nightmare. The tax experts sharing my screen were both extremely helpful in both instances. Next year, I will pay a CPA. This is no longer any fun.
Date published: 2023-03-24
Rated 3 out of 5 by from makes life easier I don't understand why having to file an 8949 makes it more expensive. It didn't feel like Turbo Tax helped me anymore with that than any other form.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Turbo Tax is extremely simple and easy to use. Every step is shown to you and if any doubt there is always a Live person to assist you in anyway required. Highly recommend.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy and Efficient It is easy to upload and input needed information. I don't like that they continually try to sell me a product, but they are a money making business so it is to be expected. But other than the hustle the process is painless and I feel confident in submitting my returns.
Date published: 2023-03-24
Rated 4 out of 5 by from TurboTax is Great, I Love it! I love it, they are a little bit pricey, but worth it, Thanks!
Date published: 2023-03-24
Rated 5 out of 5 by from Great Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-24
Rated 5 out of 5 by from Thorough, professional and instructive Prompts are highly effective and reviews reassuring
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is easy Very easy to use . I use turbo tax every year and never have any problems.
Date published: 2023-03-24
Rated 5 out of 5 by from Great Tool! Great Tool, it was easy to go back and resolve an issue!
Date published: 2023-03-24
Rated 5 out of 5 by from Love It TurboTax is AWESOME! I’ve used them for years. My taxes were completed in under fifteen minutes, and it was half the cost of our local tax preparer. 5 stars!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5537