TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Been using Turbo Tax for 20+ years makes it a lot easier to do taxes. it's a great software to use as it reminds you of things you forget to write off.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbotax glitch I am very unhappy with the program. It took me 3 hours to speak with an agent to be able to resolve an glitch in the system for my state income tax refund. I have been doing TurboTax for several years and this is the first time I had this problem.
Date published: 2023-03-24
Rated 2 out of 5 by from Disappointed The high rate I am charged to easy form taxes, last year it was free to file
Date published: 2023-03-24
Rated 5 out of 5 by from helpful for first time tax return helpful for first time tax return - thank you for your help
Date published: 2023-03-24
Rated 5 out of 5 by from First Time Using Turbo Tax Great! Don't know why I waited so long to use it..
Date published: 2023-03-24
Rated 4 out of 5 by from Reliable experience I have been using TurboTax for the past three years, and every year they have made my tax return easy to navigate and understand
Date published: 2023-03-24
Rated 3 out of 5 by from Disappointed I had to buy the more expensive version just because I had one income that was a bond or stock or retirement, I think it was a ripoff. There goes my whole refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Old Friend, been helping with taxes for decades! As my taxes have gotten harder over the years, pension income, dividends and foreign taxes paid, TurboTax takes the complexity out of the process.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Saved Me Some Time The process was pretty straight forward. There was a little confusion in the "income" section, but I figured it out. And there was confusion at the very end pertaining to filing. But I chatted with someone named Maria, who was very helpful.
Date published: 2023-03-24
Rated 5 out of 5 by from Filing Taxes Made Easy The live Turbo Tax Expert put my mind at ease after I questioned whether I entered values correctly. Not all banks provide concise data.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been using Turbo Tax for 20+ years makes it a lot easier to do taxes. it's a great software to use as it reminds you of things you forget to write off.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbotax glitch I am very unhappy with the program. It took me 3 hours to speak with an agent to be able to resolve an glitch in the system for my state income tax refund. I have been doing TurboTax for several years and this is the first time I had this problem.
Date published: 2023-03-24
Rated 2 out of 5 by from Disappointed The high rate I am charged to easy form taxes, last year it was free to file
Date published: 2023-03-24
Rated 5 out of 5 by from helpful for first time tax return helpful for first time tax return - thank you for your help
Date published: 2023-03-24
Rated 5 out of 5 by from First Time Using Turbo Tax Great! Don't know why I waited so long to use it..
Date published: 2023-03-24
Rated 4 out of 5 by from Reliable experience I have been using TurboTax for the past three years, and every year they have made my tax return easy to navigate and understand
Date published: 2023-03-24
Rated 3 out of 5 by from Disappointed I had to buy the more expensive version just because I had one income that was a bond or stock or retirement, I think it was a ripoff. There goes my whole refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Old Friend, been helping with taxes for decades! As my taxes have gotten harder over the years, pension income, dividends and foreign taxes paid, TurboTax takes the complexity out of the process.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Saved Me Some Time The process was pretty straight forward. There was a little confusion in the "income" section, but I figured it out. And there was confusion at the very end pertaining to filing. But I chatted with someone named Maria, who was very helpful.
Date published: 2023-03-24
Rated 5 out of 5 by from Filing Taxes Made Easy The live Turbo Tax Expert put my mind at ease after I questioned whether I entered values correctly. Not all banks provide concise data.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5526