TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Saved me again!! The tax system is complicated. Turbo tax makes it a simple yes or no answer
Date published: 2023-03-24
Rated 5 out of 5 by from Worked well with import and help with forms worked well with import and addressing obscure forms. Good online info.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple and Thorough Simple and thorough process to find all sources of income and deductions for either the common employee or small business owner.
Date published: 2023-03-24
Rated 5 out of 5 by from So easy! This is year 8 using Turbo Tax and it just gets easier and easier.
Date published: 2023-03-24
Rated 5 out of 5 by from 7 years and going! TurboTax is comprehensive and easy to use. It's helped me maximize my refunds moving from being a student to becoming a professional and owning my own business. It's also made filing taxes easy as we've moved across multiple states over the past few years. I definitely will be using it again next year.
Date published: 2023-03-24
Rated 3 out of 5 by from Way too expensive The tax programs work fine. However, $85 (from Costco) for a pretty simple return is too expensive. I feel that the price has doubled over the past few years. Will find a cheaper software package net year.
Date published: 2023-03-24
Rated 2 out of 5 by from Need to know what is in the updates Taxes are pretty easy but some of it doesn't make sense; in FL there is no state income tax yet TT tries to sell it to you over and over. Most disturbing are the vague descriptions of the content of the updates. There is no way to tell how an update could affect your already filed taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax - Easiest filing tax software for 2022 I love using TurboTax for filing taxes for over 20 years now for my parents and I. Plus, it is so easy to use with its step by step method to file your taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax helped! Great Job. Thank you for all your help and suggestions.
Date published: 2023-03-24
Rated 1 out of 5 by from Super upset this year I was not even given the free file option this year..or anyother..the program shuffled me right into some friggin 129.00 package. One w2 and childtax credit. Thats it....nothing else and thats the charge... not recommending ever again. Oh and the "live help" guy that connected to my phone was questionable and laughed at me when he connected to my phone..so wierd and super unsettling so i disconnected... super unhelpful. This year was an aweful experience..
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saved me again!! The tax system is complicated. Turbo tax makes it a simple yes or no answer
Date published: 2023-03-24
Rated 5 out of 5 by from Worked well with import and help with forms worked well with import and addressing obscure forms. Good online info.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple and Thorough Simple and thorough process to find all sources of income and deductions for either the common employee or small business owner.
Date published: 2023-03-24
Rated 5 out of 5 by from So easy! This is year 8 using Turbo Tax and it just gets easier and easier.
Date published: 2023-03-24
Rated 5 out of 5 by from 7 years and going! TurboTax is comprehensive and easy to use. It's helped me maximize my refunds moving from being a student to becoming a professional and owning my own business. It's also made filing taxes easy as we've moved across multiple states over the past few years. I definitely will be using it again next year.
Date published: 2023-03-24
Rated 3 out of 5 by from Way too expensive The tax programs work fine. However, $85 (from Costco) for a pretty simple return is too expensive. I feel that the price has doubled over the past few years. Will find a cheaper software package net year.
Date published: 2023-03-24
Rated 2 out of 5 by from Need to know what is in the updates Taxes are pretty easy but some of it doesn't make sense; in FL there is no state income tax yet TT tries to sell it to you over and over. Most disturbing are the vague descriptions of the content of the updates. There is no way to tell how an update could affect your already filed taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax - Easiest filing tax software for 2022 I love using TurboTax for filing taxes for over 20 years now for my parents and I. Plus, it is so easy to use with its step by step method to file your taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax helped! Great Job. Thank you for all your help and suggestions.
Date published: 2023-03-24
Rated 1 out of 5 by from Super upset this year I was not even given the free file option this year..or anyother..the program shuffled me right into some friggin 129.00 package. One w2 and childtax credit. Thats it....nothing else and thats the charge... not recommending ever again. Oh and the "live help" guy that connected to my phone was questionable and laughed at me when he connected to my phone..so wierd and super unsettling so i disconnected... super unhelpful. This year was an aweful experience..
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5491