TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from worth every bit of it I was trying to do it on my own and failing miserably. I have some unique situations for my taxes and the website was able to clear it up.
Date published: 2023-03-25
Rated 2 out of 5 by from If you charge for help, have your product work You still haven't fixed the glitches in the Foreign Tax Credit process. Very frustrating. Charging a fee for a flawed product is irresponsible. I'll be looking to HR Block next year.
Date published: 2023-03-25
Rated 5 out of 5 by from like turbo tax I found turbo tax to be easy, quick, and overall very good.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome quite efficient, user friendly, careful tool... Hassle free and guidance provided! using it for many years now.
Date published: 2023-03-25
Rated 5 out of 5 by from My Review for TurboTax Premium I have used Turbo Tax for over ten years and it is has always been a reliable way to do my taxes. The fact that it can import from financial institutions is, in my opinion, the best way to get through all of the additional forms and information that one would ordinarily have to track down and input. Having been in business for myself for over 20 years, it makes simpler for all of the forms required to submit. Thanks, a continuing customer.
Date published: 2023-03-25
Rated 3 out of 5 by from Process is simple. But assistant is non-existent Your help is very hard to navigate and use. I used the most expensive application and still need to communicate with robot. Numerous inputs and NO answer. I have used you for many years and this year just put me over the top. I may go to paper again. You are very expensive to use and not much supplied for the $.
Date published: 2023-03-25
Rated 5 out of 5 by from Great experience It was guided so that makes it more simple to add all the information to the return.
Date published: 2023-03-25
Rated 5 out of 5 by from Simple? You betcha Guides you step by step through the ENTIRE process. I suffered a brain injury in 08/1988 so I appreciate being guided
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax It's easy to use but the price has been going up to file.
Date published: 2023-03-25
Rated 5 out of 5 by from Difficult return reliable help After leaving a company after 19 years and liquidating all stocks and retirement plans, I dreaded sitting hours over multiple days with a CPA or in a tax office with someone that had a few weeks of training. Thankfully with the in depth questions, the ability to upload photos, and chat options, I was able to complete both federal and state taxes with confidence.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from worth every bit of it I was trying to do it on my own and failing miserably. I have some unique situations for my taxes and the website was able to clear it up.
Date published: 2023-03-25
Rated 2 out of 5 by from If you charge for help, have your product work You still haven't fixed the glitches in the Foreign Tax Credit process. Very frustrating. Charging a fee for a flawed product is irresponsible. I'll be looking to HR Block next year.
Date published: 2023-03-25
Rated 5 out of 5 by from like turbo tax I found turbo tax to be easy, quick, and overall very good.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome quite efficient, user friendly, careful tool... Hassle free and guidance provided! using it for many years now.
Date published: 2023-03-25
Rated 5 out of 5 by from My Review for TurboTax Premium I have used Turbo Tax for over ten years and it is has always been a reliable way to do my taxes. The fact that it can import from financial institutions is, in my opinion, the best way to get through all of the additional forms and information that one would ordinarily have to track down and input. Having been in business for myself for over 20 years, it makes simpler for all of the forms required to submit. Thanks, a continuing customer.
Date published: 2023-03-25
Rated 3 out of 5 by from Process is simple. But assistant is non-existent Your help is very hard to navigate and use. I used the most expensive application and still need to communicate with robot. Numerous inputs and NO answer. I have used you for many years and this year just put me over the top. I may go to paper again. You are very expensive to use and not much supplied for the $.
Date published: 2023-03-25
Rated 5 out of 5 by from Great experience It was guided so that makes it more simple to add all the information to the return.
Date published: 2023-03-25
Rated 5 out of 5 by from Simple? You betcha Guides you step by step through the ENTIRE process. I suffered a brain injury in 08/1988 so I appreciate being guided
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax It's easy to use but the price has been going up to file.
Date published: 2023-03-25
Rated 5 out of 5 by from Difficult return reliable help After leaving a company after 19 years and liquidating all stocks and retirement plans, I dreaded sitting hours over multiple days with a CPA or in a tax office with someone that had a few weeks of training. Thankfully with the in depth questions, the ability to upload photos, and chat options, I was able to complete both federal and state taxes with confidence.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5444