TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
gogogorilla2000 from
worth every bit of it
I was trying to do it on my own and failing miserably. I have some unique situations for my taxes and the website was able to clear it up.
Date published: 2023-03-25
Rated 2 out of 5 by
TT is a pain from
If you charge for help, have your product work
You still haven't fixed the glitches in the Foreign Tax Credit process. Very frustrating. Charging a fee for a flawed product is irresponsible. I'll be looking to HR Block next year.
Date published: 2023-03-25
Rated 5 out of 5 by
rockville center Joe from
like turbo tax
I found turbo tax to be easy, quick, and overall very good.
Date published: 2023-03-25
Rated 5 out of 5 by
Shaprina from
Awesome
quite efficient, user friendly, careful tool... Hassle free and guidance provided! using it for many years now.
Date published: 2023-03-25
Rated 5 out of 5 by
ejcollins from
My Review for TurboTax Premium
I have used Turbo Tax for over ten years and it is has always been a reliable way to do my taxes. The fact that it can import from financial institutions is, in my opinion, the best way to get through all of the additional forms and information that one would ordinarily have to track down and input. Having been in business for myself for over 20 years, it makes simpler for all of the forms required to submit. Thanks, a continuing customer.
Date published: 2023-03-25
Rated 3 out of 5 by
Not happpy from
Process is simple. But assistant is non-existent
Your help is very hard to navigate and use. I used the most expensive application and still need to communicate with robot. Numerous inputs and NO answer. I have used you for many years and this year just put me over the top. I may go to paper again. You are very expensive to use and not much supplied for the $.
Date published: 2023-03-25
Rated 5 out of 5 by
n2585722 from
Great experience
It was guided so that makes it more simple to add all the information to the return.
Date published: 2023-03-25
Rated 5 out of 5 by
Brent1964 from
Simple? You betcha
Guides you step by step through the ENTIRE process. I suffered a brain injury in 08/1988 so I appreciate being guided
Date published: 2023-03-25
Rated 3 out of 5 by
Livsg from
Turbo Tax
It's easy to use but the price has been going up to file.
Date published: 2023-03-25
Rated 5 out of 5 by
Jason3033 from
Difficult return reliable help
After leaving a company after 19 years and liquidating all stocks and retirement plans, I dreaded sitting hours over multiple days with a CPA or in a tax office with someone that had a few weeks of training. Thankfully with the in depth questions, the ability to upload photos, and chat options, I was able to complete both federal and state taxes with confidence.
All TurboTax® Offerings Reviews - Page 5444
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
gogogorilla2000 from
worth every bit of it
I was trying to do it on my own and failing miserably. I have some unique situations for my taxes and the website was able to clear it up.
Date published: 2023-03-25
Rated 2 out of 5 by
TT is a pain from
If you charge for help, have your product work
You still haven't fixed the glitches in the Foreign Tax Credit process. Very frustrating. Charging a fee for a flawed product is irresponsible. I'll be looking to HR Block next year.
Date published: 2023-03-25
Rated 5 out of 5 by
rockville center Joe from
like turbo tax
I found turbo tax to be easy, quick, and overall very good.
Date published: 2023-03-25
Rated 5 out of 5 by
Shaprina from
Awesome
quite efficient, user friendly, careful tool... Hassle free and guidance provided! using it for many years now.
Date published: 2023-03-25
Rated 5 out of 5 by
ejcollins from
My Review for TurboTax Premium
I have used Turbo Tax for over ten years and it is has always been a reliable way to do my taxes. The fact that it can import from financial institutions is, in my opinion, the best way to get through all of the additional forms and information that one would ordinarily have to track down and input. Having been in business for myself for over 20 years, it makes simpler for all of the forms required to submit. Thanks, a continuing customer.
Date published: 2023-03-25
Rated 3 out of 5 by
Not happpy from
Process is simple. But assistant is non-existent
Your help is very hard to navigate and use. I used the most expensive application and still need to communicate with robot. Numerous inputs and NO answer. I have used you for many years and this year just put me over the top. I may go to paper again. You are very expensive to use and not much supplied for the $.
Date published: 2023-03-25
Rated 5 out of 5 by
n2585722 from
Great experience
It was guided so that makes it more simple to add all the information to the return.
Date published: 2023-03-25
Rated 5 out of 5 by
Brent1964 from
Simple? You betcha
Guides you step by step through the ENTIRE process. I suffered a brain injury in 08/1988 so I appreciate being guided
Date published: 2023-03-25
Rated 3 out of 5 by
Livsg from
Turbo Tax
It's easy to use but the price has been going up to file.
Date published: 2023-03-25
Rated 5 out of 5 by
Jason3033 from
Difficult return reliable help
After leaving a company after 19 years and liquidating all stocks and retirement plans, I dreaded sitting hours over multiple days with a CPA or in a tax office with someone that had a few weeks of training. Thankfully with the in depth questions, the ability to upload photos, and chat options, I was able to complete both federal and state taxes with confidence.
All TurboTax® Offerings Reviews - Page 5444
Date published: 2023-03-25