TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Problems with Schedule D I tried to enter information on Form 1040, Schedule D. I was told to upgrade to Premium. I upgraded, and then found no way to complete and submit Schedule D. I upgraded to Premium and got no benefit. Also - so many interruptions to upgrade and buy additional services.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy & clear Easy directions & steps to follow . Good explanations - plan time to complete
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes Done in an Hour! Smart & Friendly Support!! I have been using TurboTax for a couple of decades. I remember when it used to be TurboTax CD's on my computer. Having the TurboTax option was alway a relief compared to having collect everything and bring it into someone. Only to realize you could have done yourself and answered the questions yourself. Completed my taxes in 1 HOUR! There was friendly, trustworthy, and intelligent support all around me. Feels like Family. I already miss the few people I worked with when I had quick questions from the comfort of my home. David and Sherri! Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is awesome I loved it . It was pretty simple. I really liked how simple it was
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Is Awesome!!! Very easy to navigate and extremely fast and helpful
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to Use Just one day to get all paperwork together. Then sit down at computer for about 3 hours. Easy peassee Japanessee
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes it all easy! I've used Turbo Tax for several years now, but this year I had some special circumstances. The tax expert, Kimberly, was so helpful in real time. I am confident I am getting my best refund and my takes are all correct. See ya next year, Turbo Tax!
Date published: 2023-03-25
Rated 2 out of 5 by from too much add ons too many add ons and they force you into it when you have sold taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Screenshare-Helpful, Knowledgeable, & Efficient! Duane was absolutely the best Turbo Tax advisor I've ever worked with; knowledgeable, helpful, and efficient by phone and screenshare. Just what I needed. Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to navigate, confidence in the result Every year more straight forward, love the upload feature.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5430
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Problems with Schedule D I tried to enter information on Form 1040, Schedule D. I was told to upgrade to Premium. I upgraded, and then found no way to complete and submit Schedule D. I upgraded to Premium and got no benefit. Also - so many interruptions to upgrade and buy additional services.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy & clear Easy directions & steps to follow . Good explanations - plan time to complete
Date published: 2023-03-25
Rated 5 out of 5 by from Taxes Done in an Hour! Smart & Friendly Support!! I have been using TurboTax for a couple of decades. I remember when it used to be TurboTax CD's on my computer. Having the TurboTax option was alway a relief compared to having collect everything and bring it into someone. Only to realize you could have done yourself and answered the questions yourself. Completed my taxes in 1 HOUR! There was friendly, trustworthy, and intelligent support all around me. Feels like Family. I already miss the few people I worked with when I had quick questions from the comfort of my home. David and Sherri! Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is awesome I loved it . It was pretty simple. I really liked how simple it was
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax Is Awesome!!! Very easy to navigate and extremely fast and helpful
Date published: 2023-03-25
Rated 4 out of 5 by from Easy to Use Just one day to get all paperwork together. Then sit down at computer for about 3 hours. Easy peassee Japanessee
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax makes it all easy! I've used Turbo Tax for several years now, but this year I had some special circumstances. The tax expert, Kimberly, was so helpful in real time. I am confident I am getting my best refund and my takes are all correct. See ya next year, Turbo Tax!
Date published: 2023-03-25
Rated 2 out of 5 by from too much add ons too many add ons and they force you into it when you have sold taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Screenshare-Helpful, Knowledgeable, & Efficient! Duane was absolutely the best Turbo Tax advisor I've ever worked with; knowledgeable, helpful, and efficient by phone and screenshare. Just what I needed. Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to navigate, confidence in the result Every year more straight forward, love the upload feature.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5430