TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from 20% discount I received an email that I get a 20% discount. I did not receive the discount.
Date published: 2023-03-25
Rated 3 out of 5 by from TurboxTax is slow for a Fidelity Active Trader TurboxTax is slow for a Fidelity Active Trader, with 1,500 1099-B entries. "File" in the menu line chokes, i.e takes along time to display then will disappear. Rounding of 1099-B and 8949 entries generate a large variance for more than -50$ on proceeds and +114$ on cost. I have used TaxAct for the past 15 years performance is better.
Date published: 2023-03-25
Rated 4 out of 5 by from turbo tax is easy and convenient carrying over information from previous years is a decided advantage
Date published: 2023-03-25
Rated 5 out of 5 by from Saved me thousands of dollars My tax expert was so nice and saved me so much money. I will always come back to turbotax. having all of my documents in the same area is super helpful too
Date published: 2023-03-25
Rated 4 out of 5 by from Allows easy API import of W2 and ways to adjust Was way easier to file taxes this year compared to last with the new enhancements and features. Keep up the product testing and good work!
Date published: 2023-03-25
Rated 3 out of 5 by from Good for Fed/State meh Ohio State was very confusing with some of the local filing requirements.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use simple way to file standard taxes and live chat agent answered additional questions and kept it easy
Date published: 2023-03-25
Rated 3 out of 5 by from Turbotax 2022 returns Online software works very well. User friendly. Cost is outrageous.
Date published: 2023-03-25
Rated 5 out of 5 by from Easiest filing ever!!! This was my first time filing. It was so easy with the step by step prompts. My father was right (again)!
Date published: 2023-03-25
Rated 5 out of 5 by from Enjoyable to Use Easy to use, walked through the process and able to ask questions
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5386
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 20% discount I received an email that I get a 20% discount. I did not receive the discount.
Date published: 2023-03-25
Rated 3 out of 5 by from TurboxTax is slow for a Fidelity Active Trader TurboxTax is slow for a Fidelity Active Trader, with 1,500 1099-B entries. "File" in the menu line chokes, i.e takes along time to display then will disappear. Rounding of 1099-B and 8949 entries generate a large variance for more than -50$ on proceeds and +114$ on cost. I have used TaxAct for the past 15 years performance is better.
Date published: 2023-03-25
Rated 4 out of 5 by from turbo tax is easy and convenient carrying over information from previous years is a decided advantage
Date published: 2023-03-25
Rated 5 out of 5 by from Saved me thousands of dollars My tax expert was so nice and saved me so much money. I will always come back to turbotax. having all of my documents in the same area is super helpful too
Date published: 2023-03-25
Rated 4 out of 5 by from Allows easy API import of W2 and ways to adjust Was way easier to file taxes this year compared to last with the new enhancements and features. Keep up the product testing and good work!
Date published: 2023-03-25
Rated 3 out of 5 by from Good for Fed/State meh Ohio State was very confusing with some of the local filing requirements.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use simple way to file standard taxes and live chat agent answered additional questions and kept it easy
Date published: 2023-03-25
Rated 3 out of 5 by from Turbotax 2022 returns Online software works very well. User friendly. Cost is outrageous.
Date published: 2023-03-25
Rated 5 out of 5 by from Easiest filing ever!!! This was my first time filing. It was so easy with the step by step prompts. My father was right (again)!
Date published: 2023-03-25
Rated 5 out of 5 by from Enjoyable to Use Easy to use, walked through the process and able to ask questions
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5386