TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Viatororis from
Quick but expensive.
Quick, semi-easy, but expensive if you need to file anything other than a simple form.
Date published: 2023-03-26
Rated 5 out of 5 by
Girvan from
Easy
Easy to file great product xxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-26
Rated 5 out of 5 by
Joemcd10 from
Easy to use
Software walks the user through and makes doing taxes easy
Date published: 2023-03-26
Rated 5 out of 5 by
Danny1700 from
Easy to Navigate
I really appreciate how vocabulary is hyperlinked with explanations of what the legal terms mean.
Date published: 2023-03-26
Rated 5 out of 5 by
Richie26 from
TurboTax
Nice and easy stress free way to do your taxes. I’ll be a return customer
Date published: 2023-03-26
Rated 5 out of 5 by
MacMcTax from
Thanks TurboTax
Love how everything flows through and how you can easily compare to last year for added confidence.
Date published: 2023-03-26
Rated 5 out of 5 by
Juhlski from
TurboTax Great for Federal and State
I have fairly straightforward taxes, but with enough detail that I would not do them by hand (investment account stuff, for example). Turbotax correctly imported all of my information and calculations. The "learn more" links went to very helpful information. Receiving a refund and paying taxes is easy and straightforward. I filed my taxes in under 2 hours, which included change of employers, comparing itemized to standard deductions, and filing both state & federal. I needed to make one call to TT for IT support, and wait time was only 3 minutes. TurboTax is worth every penny. The tv ads are right: spend your time "not" doing your taxes!
Date published: 2023-03-26
Rated 5 out of 5 by
null from
Nice
Nice customer service.. great quick time on calling back
Date published: 2023-03-26
Rated 3 out of 5 by
Katelynn Dashner from
Turbo tac
Ok it’s ok it was easy to use for me doing it my self
Date published: 2023-03-26
Rated 4 out of 5 by
Telson42 from
Higher Education still VERY unclear
Mostly, TurboTax gives a clear, guided path through the ridiculous IRS rules. (As an aside, income taxes do not HAVE to be this awful -- fill out a British income tax form and it's significantly simpler and clearer). However, the Higher Education section needs some clearer wording. My college-age children file their own taxes and when they enter their 1099-Q/1098-T is says "you should enter your college expenses..." Sorry, please do not use terms without qualifying them -- what do you mean by "college expenses" If you mean 1098-T then please say that in parentheses. I found the Higher Education entries (because it appears on my kids' taxes and then again on my own taxes) to be the most confusing section, both last year and this year. It's probably clear for people whose kids don't file separately. Please try some tests with some non-experts and see where they have uncertainty. For me, it seems odd to type in all the 1099-Q and 1098-T twice and I worry the IRS will claim that I'm trying to double-claim, or something.
All TurboTax® Offerings Reviews - Page 5362
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Viatororis from
Quick but expensive.
Quick, semi-easy, but expensive if you need to file anything other than a simple form.
Date published: 2023-03-26
Rated 5 out of 5 by
Girvan from
Easy
Easy to file great product xxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-26
Rated 5 out of 5 by
Joemcd10 from
Easy to use
Software walks the user through and makes doing taxes easy
Date published: 2023-03-26
Rated 5 out of 5 by
Danny1700 from
Easy to Navigate
I really appreciate how vocabulary is hyperlinked with explanations of what the legal terms mean.
Date published: 2023-03-26
Rated 5 out of 5 by
Richie26 from
TurboTax
Nice and easy stress free way to do your taxes. I’ll be a return customer
Date published: 2023-03-26
Rated 5 out of 5 by
MacMcTax from
Thanks TurboTax
Love how everything flows through and how you can easily compare to last year for added confidence.
Date published: 2023-03-26
Rated 5 out of 5 by
Juhlski from
TurboTax Great for Federal and State
I have fairly straightforward taxes, but with enough detail that I would not do them by hand (investment account stuff, for example). Turbotax correctly imported all of my information and calculations. The "learn more" links went to very helpful information. Receiving a refund and paying taxes is easy and straightforward. I filed my taxes in under 2 hours, which included change of employers, comparing itemized to standard deductions, and filing both state & federal. I needed to make one call to TT for IT support, and wait time was only 3 minutes. TurboTax is worth every penny. The tv ads are right: spend your time "not" doing your taxes!
Date published: 2023-03-26
Rated 5 out of 5 by
null from
Nice
Nice customer service.. great quick time on calling back
Date published: 2023-03-26
Rated 3 out of 5 by
Katelynn Dashner from
Turbo tac
Ok it’s ok it was easy to use for me doing it my self
Date published: 2023-03-26
Rated 4 out of 5 by
Telson42 from
Higher Education still VERY unclear
Mostly, TurboTax gives a clear, guided path through the ridiculous IRS rules. (As an aside, income taxes do not HAVE to be this awful -- fill out a British income tax form and it's significantly simpler and clearer). However, the Higher Education section needs some clearer wording. My college-age children file their own taxes and when they enter their 1099-Q/1098-T is says "you should enter your college expenses..." Sorry, please do not use terms without qualifying them -- what do you mean by "college expenses" If you mean 1098-T then please say that in parentheses. I found the Higher Education entries (because it appears on my kids' taxes and then again on my own taxes) to be the most confusing section, both last year and this year. It's probably clear for people whose kids don't file separately. Please try some tests with some non-experts and see where they have uncertainty. For me, it seems odd to type in all the 1099-Q and 1098-T twice and I worry the IRS will claim that I'm trying to double-claim, or something.
All TurboTax® Offerings Reviews - Page 5362
Date published: 2023-03-26