TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good job Turbo Tax I have used Turbo Tax for years. This year I needed to file an amended return. It was very easy to amend the return and refile my return. Much easier than expected
Date published: 2023-03-26
Rated 5 out of 5 by from Taxes done quick and easy I love TurboTax! It takes all the guesswork and anxiety out of filing my taxes. I love that there are built-in checks along the way to assure you're on the right track and not missing anything.
Date published: 2023-03-26
Rated 2 out of 5 by from TurboTax is great until the end TurboTax makes it super easy to file all your taxes - with built in explanations and ease of use to enter all your information. And then it comes time to pay and file. Then they "fee you" to death. The cost to file federal and state taxes I understand, but then there's a hidden $39 fee to "process" your refund. Seemingly there's no way to avoid that even though their help center says it is an optional fee. They should at least be straightforward and not trick people into thinking that's an optional fee.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Easy to Use Turbo Tax is very easy to use. I've had my taxes done professionally and the questions are almost the same so it's no harder than preparing for your accountant.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax was awesome It was easy to use and not stressful when I first started.
Date published: 2023-03-26
Rated 5 out of 5 by from So darn easy! Was afraid this year would be difficult with my husbands passing. Turned out to be just as easy as all the years prior.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is awesome sorted investments & house credit energy improvements.
Date published: 2023-03-26
Rated 4 out of 5 by from Like this year's improvementsm Like the improvements with estimates. But, please don't keep reminding me to file a Florida return. Florida does NOT have a state income tax return.
Date published: 2023-03-26
Rated 5 out of 5 by from not bad for a tax return Overall, my experience is positive. The only complaints for me was that all the numbers I entered into the Medical expenses never did show under the 2022 column while others items like real estate tax clearly showed under 2021 and 2022. I have tripled checked and still never seen what I have entered under the year 2022. Though it may not have made a difference because in my case, standard deduction was always to my advantage.
Date published: 2023-03-26
Rated 5 out of 5 by from tURBO tAX MAKES PREPARING AND FILING TAXES EASY. AS ALWAYS, THE PROGRAM WALKS YOU THROUGH EACH ITEMS AND EXPLAINS IN DETAIL EACH TO ASSIST WITH THE PREPARATION.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good job Turbo Tax I have used Turbo Tax for years. This year I needed to file an amended return. It was very easy to amend the return and refile my return. Much easier than expected
Date published: 2023-03-26
Rated 5 out of 5 by from Taxes done quick and easy I love TurboTax! It takes all the guesswork and anxiety out of filing my taxes. I love that there are built-in checks along the way to assure you're on the right track and not missing anything.
Date published: 2023-03-26
Rated 2 out of 5 by from TurboTax is great until the end TurboTax makes it super easy to file all your taxes - with built in explanations and ease of use to enter all your information. And then it comes time to pay and file. Then they "fee you" to death. The cost to file federal and state taxes I understand, but then there's a hidden $39 fee to "process" your refund. Seemingly there's no way to avoid that even though their help center says it is an optional fee. They should at least be straightforward and not trick people into thinking that's an optional fee.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Easy to Use Turbo Tax is very easy to use. I've had my taxes done professionally and the questions are almost the same so it's no harder than preparing for your accountant.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax was awesome It was easy to use and not stressful when I first started.
Date published: 2023-03-26
Rated 5 out of 5 by from So darn easy! Was afraid this year would be difficult with my husbands passing. Turned out to be just as easy as all the years prior.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is awesome sorted investments & house credit energy improvements.
Date published: 2023-03-26
Rated 4 out of 5 by from Like this year's improvementsm Like the improvements with estimates. But, please don't keep reminding me to file a Florida return. Florida does NOT have a state income tax return.
Date published: 2023-03-26
Rated 5 out of 5 by from not bad for a tax return Overall, my experience is positive. The only complaints for me was that all the numbers I entered into the Medical expenses never did show under the 2022 column while others items like real estate tax clearly showed under 2021 and 2022. I have tripled checked and still never seen what I have entered under the year 2022. Though it may not have made a difference because in my case, standard deduction was always to my advantage.
Date published: 2023-03-26
Rated 5 out of 5 by from tURBO tAX MAKES PREPARING AND FILING TAXES EASY. AS ALWAYS, THE PROGRAM WALKS YOU THROUGH EACH ITEMS AND EXPLAINS IN DETAIL EACH TO ASSIST WITH THE PREPARATION.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5332