TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Tears of Joy from
it makes taxes fun.
I always enjoy using turbo tax with all of its prompts and reviews of tax items. It is so much more comfortable than a service like H&R Block.
Date published: 2023-03-26
Rated 5 out of 5 by
TobiKel from
Turbotax makes filing so easy and great
I love how TurboTax helps me every year to file my tax return while I have little actual knowledge - the advise and tips are so helpful, I couldn't do it without it. Big thanks!
Date published: 2023-03-26
Rated 3 out of 5 by
pedram12 from
Slightly more buggy than last year
Generally a great product. Slightly buggier than previous years -- lots of question loops and "needs review" that does not get fixed upon review. As other software starts to catch up, TurboTax will need more feature differentiation, stability, and value to get 5 stars from me
Date published: 2023-03-26
Rated 3 out of 5 by
Nirmal M from
Stop overcharging!!
Turbotax is great but way too expensive, worse than IRS. Charging us full fees for simple foreign savings can be avoided
Date published: 2023-03-26
Rated 3 out of 5 by
outofstate1999 from
weakness in the nebraska return
I made $700 as a non resident of Nebraska, they witheld $47. When I filed with turbotax there was no option to enter the witheld amount. I had to go to the forms section and go through each line to find the line to put in the $47 witheld. It then calculated properly, But the missing question is "enter the amount witheld from your income" is a big mistake by turbotax.
Date published: 2023-03-26
Rated 1 out of 5 by
Oregonian23 from
Costco Version has no crypto section
Costco version doesn't have crypto section as supposed to online version. This was confirmed by customer service.
Date published: 2023-03-26
Rated 4 out of 5 by
Tom_Slick from
Ruth & Leon 2023 Tax Returns
You have a good product for filing taxes. I like it. I do not like your attempting to sell my more product which I do not want or need. Especially when I just want only to file taxes. Your search and help tools need improvement. They each misinterpret most inquiries I type in. Once I type in something that is adequately interpreted, The information is vague and usually insufficient. You need to improve your knowledge of timber sales and investment.
Date published: 2023-03-26
Rated 1 out of 5 by
Taxcutsucks from
TurboTax is too expensive
TurboTax is too expensive. All of the graphics, though cute, add nothing to the process and should be eliminated. The up-selling is also very off putting. I want to file my taxes quickly, easily and at not have to pay too much. TaxCut did the job for years but since is was discontinued I've used Turbo Tax. Next year I'm looking for another way.
Date published: 2023-03-26
Rated 3 out of 5 by
Mark Tim from
T
I've been using Turbo Tax for years. This year the program was so wonky and slow that I'll look for an alternative next year. Also, Turbo Tax does not handle foreign tax withholding and credit for foreign tax.
Date published: 2023-03-26
Rated 4 out of 5 by
visa 007 from
Misleading at beginning
I thought I was doing the free return and got to the end and it cost me $178.00. I hit free return at the beginning.???? Not sure what happened. Product was fine and answers to questions was helpful.
All TurboTax® Offerings Reviews - Page 5329
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tears of Joy from
it makes taxes fun.
I always enjoy using turbo tax with all of its prompts and reviews of tax items. It is so much more comfortable than a service like H&R Block.
Date published: 2023-03-26
Rated 5 out of 5 by
TobiKel from
Turbotax makes filing so easy and great
I love how TurboTax helps me every year to file my tax return while I have little actual knowledge - the advise and tips are so helpful, I couldn't do it without it. Big thanks!
Date published: 2023-03-26
Rated 3 out of 5 by
pedram12 from
Slightly more buggy than last year
Generally a great product. Slightly buggier than previous years -- lots of question loops and "needs review" that does not get fixed upon review. As other software starts to catch up, TurboTax will need more feature differentiation, stability, and value to get 5 stars from me
Date published: 2023-03-26
Rated 3 out of 5 by
Nirmal M from
Stop overcharging!!
Turbotax is great but way too expensive, worse than IRS. Charging us full fees for simple foreign savings can be avoided
Date published: 2023-03-26
Rated 3 out of 5 by
outofstate1999 from
weakness in the nebraska return
I made $700 as a non resident of Nebraska, they witheld $47. When I filed with turbotax there was no option to enter the witheld amount. I had to go to the forms section and go through each line to find the line to put in the $47 witheld. It then calculated properly, But the missing question is "enter the amount witheld from your income" is a big mistake by turbotax.
Date published: 2023-03-26
Rated 1 out of 5 by
Oregonian23 from
Costco Version has no crypto section
Costco version doesn't have crypto section as supposed to online version. This was confirmed by customer service.
Date published: 2023-03-26
Rated 4 out of 5 by
Tom_Slick from
Ruth & Leon 2023 Tax Returns
You have a good product for filing taxes. I like it. I do not like your attempting to sell my more product which I do not want or need. Especially when I just want only to file taxes. Your search and help tools need improvement. They each misinterpret most inquiries I type in. Once I type in something that is adequately interpreted, The information is vague and usually insufficient. You need to improve your knowledge of timber sales and investment.
Date published: 2023-03-26
Rated 1 out of 5 by
Taxcutsucks from
TurboTax is too expensive
TurboTax is too expensive. All of the graphics, though cute, add nothing to the process and should be eliminated. The up-selling is also very off putting. I want to file my taxes quickly, easily and at not have to pay too much. TaxCut did the job for years but since is was discontinued I've used Turbo Tax. Next year I'm looking for another way.
Date published: 2023-03-26
Rated 3 out of 5 by
Mark Tim from
T
I've been using Turbo Tax for years. This year the program was so wonky and slow that I'll look for an alternative next year. Also, Turbo Tax does not handle foreign tax withholding and credit for foreign tax.
Date published: 2023-03-26
Rated 4 out of 5 by
visa 007 from
Misleading at beginning
I thought I was doing the free return and got to the end and it cost me $178.00. I hit free return at the beginning.???? Not sure what happened. Product was fine and answers to questions was helpful.
All TurboTax® Offerings Reviews - Page 5329
Date published: 2023-03-26