TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Didn't accept verification code - charged me twice I purchased TT Premier at Sam's Club. When I did my taxes and entered the license code at payment, it accepted the code, but didn't reduce the amount I already paid for TT premier. It charged me twice - very frustrating.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Rocks Super Easy :) Hate doing Taxes but you make it Better ;) Thank You.
Date published: 2023-03-26
Rated 1 out of 5 by from It is the most frustrating software I think you need to rebuild your software. It doesn't retain information - last year I could not use it at all and had to switch to TaxAct. Also frustrating but at least I could do it. This year I enter things like my business name and EIN and it doesn't save, then it doesn't get transferred to my state taxes. WHY? Also it's got ads in it *and* way too much repeated crap. How about from the outset you ask me if I want to type it in myself? you don't have my bank. I already know this. But I have to go through 3 pages of confirmations to do it myself. I thought since I was using Quickbooks Self-Employed and had everything categorized it would transfer over. But no, not at all. NOT AT ALL.
Date published: 2023-03-26
Rated 5 out of 5 by from Quick & Simple I have been using Turbo Tax for the past five years. It is so easy to use. The step by step process is so streamlined, I will use it for the foreseeable future!
Date published: 2023-03-26
Rated 5 out of 5 by from MY GO TO FOR FILING TAXES I have been using TurboTax for over a decade and it is always spot-on and fast. I highly recommend it.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Quick and Easy to use very helpful!!!!!!!!!!!!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is awesome! Love how easy it is. TurboTax is awesome! Love how easy it is. Would recommend to anyone.
Date published: 2023-03-26
Rated 5 out of 5 by from AWESOME AND SMOOTH The focus, flow and questions were good. Thanks!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax Easy, quick and have access to ,my old information. and old tax. helpful tips
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is good, but sometimes confusing I've been filing with TurboTax for years, first using their software (the good? old days) and now the online app. It is generally very easy to understand and the process flows well, but with the addition of 1099-Ks for eBay sales over $600, I was completely lost and TurboTax didn't offer much help. I had never sold anything on eBay before this year, and don't think I will ever do so again.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Didn't accept verification code - charged me twice I purchased TT Premier at Sam's Club. When I did my taxes and entered the license code at payment, it accepted the code, but didn't reduce the amount I already paid for TT premier. It charged me twice - very frustrating.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Rocks Super Easy :) Hate doing Taxes but you make it Better ;) Thank You.
Date published: 2023-03-26
Rated 1 out of 5 by from It is the most frustrating software I think you need to rebuild your software. It doesn't retain information - last year I could not use it at all and had to switch to TaxAct. Also frustrating but at least I could do it. This year I enter things like my business name and EIN and it doesn't save, then it doesn't get transferred to my state taxes. WHY? Also it's got ads in it *and* way too much repeated crap. How about from the outset you ask me if I want to type it in myself? you don't have my bank. I already know this. But I have to go through 3 pages of confirmations to do it myself. I thought since I was using Quickbooks Self-Employed and had everything categorized it would transfer over. But no, not at all. NOT AT ALL.
Date published: 2023-03-26
Rated 5 out of 5 by from Quick & Simple I have been using Turbo Tax for the past five years. It is so easy to use. The step by step process is so streamlined, I will use it for the foreseeable future!
Date published: 2023-03-26
Rated 5 out of 5 by from MY GO TO FOR FILING TAXES I have been using TurboTax for over a decade and it is always spot-on and fast. I highly recommend it.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Quick and Easy to use very helpful!!!!!!!!!!!!!!!!
Date published: 2023-03-26
Rated 5 out of 5 by from TurboTax is awesome! Love how easy it is. TurboTax is awesome! Love how easy it is. Would recommend to anyone.
Date published: 2023-03-26
Rated 5 out of 5 by from AWESOME AND SMOOTH The focus, flow and questions were good. Thanks!!!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax Easy, quick and have access to ,my old information. and old tax. helpful tips
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is good, but sometimes confusing I've been filing with TurboTax for years, first using their software (the good? old days) and now the online app. It is generally very easy to understand and the process flows well, but with the addition of 1099-Ks for eBay sales over $600, I was completely lost and TurboTax didn't offer much help. I had never sold anything on eBay before this year, and don't think I will ever do so again.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5287