TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Multi year user of TurboTax - still satisfied This year was a little more complicated as two states were involved. The online (live) help (Cheryl) assisted me in understanding how to adjust income to correspond to length of residency.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax saved me lots of time! Turbo Tax saved me lots of time! It would take days to do tax manually, but Turbo Tax streamlined everything and also remember our information for the previous years. Very helpful!
Date published: 2023-03-27
Rated 5 out of 5 by from Another Successful Tax Prep Session! I have been using this product for several decades and I love it! With all of the automated connections to my employer's for basic salary information and to my brokerage account to "suck" down all of the data about earnings, stock trades, etc., preparing our taxes was a breeze! This product has gotten more and more efficient over the years. We'll always use TurboTax!
Date published: 2023-03-27
Rated 4 out of 5 by from turbo tax is relatively easy to use i got into a loop at one point that was difficult to get out of. The program did not offer a point in which to enter my identity protection personal protection number
Date published: 2023-03-27
Rated 5 out of 5 by from Nice and easy very easy to use, seeing last years returns are great
Date published: 2023-03-27
Rated 4 out of 5 by from I love Turbo Tax but this year it took much longer I didn't like how I had to jump thru all the hoops at the end to confirm my identy with ID.me for my last year's 2021 TRANSCRIPTS, all because I didn't have my old cell phone number anymore!!!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy squeezy lemon peasy! I have never filed taxes until last year. I am super glad I chose turbo tax! They check over any issues that may put a pause to my taxes and get it done! Thank you turbo tax for pinpointing the smallest details that can stop the return from happening.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax make it so easy to file your return yourself in the comfort of your home. You have the ability to speak with an agent anytime to ask questions. I've been doing my taxes with them for 8 years now and I love it.
Date published: 2023-03-27
Rated 5 out of 5 by from For easy and fast This has been my 8th year and every year is fast and easy. I am a procrastinator when it comes to taxes so it’s nice to do this last minute.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax was awesome .I will use Turbo Tax again I received live chat help on a difficult situation. I got the matter resolved before sending my return to the IRS. The experience was awesome and easy to read.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Multi year user of TurboTax - still satisfied This year was a little more complicated as two states were involved. The online (live) help (Cheryl) assisted me in understanding how to adjust income to correspond to length of residency.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax saved me lots of time! Turbo Tax saved me lots of time! It would take days to do tax manually, but Turbo Tax streamlined everything and also remember our information for the previous years. Very helpful!
Date published: 2023-03-27
Rated 5 out of 5 by from Another Successful Tax Prep Session! I have been using this product for several decades and I love it! With all of the automated connections to my employer's for basic salary information and to my brokerage account to "suck" down all of the data about earnings, stock trades, etc., preparing our taxes was a breeze! This product has gotten more and more efficient over the years. We'll always use TurboTax!
Date published: 2023-03-27
Rated 4 out of 5 by from turbo tax is relatively easy to use i got into a loop at one point that was difficult to get out of. The program did not offer a point in which to enter my identity protection personal protection number
Date published: 2023-03-27
Rated 5 out of 5 by from Nice and easy very easy to use, seeing last years returns are great
Date published: 2023-03-27
Rated 4 out of 5 by from I love Turbo Tax but this year it took much longer I didn't like how I had to jump thru all the hoops at the end to confirm my identy with ID.me for my last year's 2021 TRANSCRIPTS, all because I didn't have my old cell phone number anymore!!!
Date published: 2023-03-27
Rated 5 out of 5 by from Easy squeezy lemon peasy! I have never filed taxes until last year. I am super glad I chose turbo tax! They check over any issues that may put a pause to my taxes and get it done! Thank you turbo tax for pinpointing the smallest details that can stop the return from happening.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax make it so easy to file your return yourself in the comfort of your home. You have the ability to speak with an agent anytime to ask questions. I've been doing my taxes with them for 8 years now and I love it.
Date published: 2023-03-27
Rated 5 out of 5 by from For easy and fast This has been my 8th year and every year is fast and easy. I am a procrastinator when it comes to taxes so it’s nice to do this last minute.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax was awesome .I will use Turbo Tax again I received live chat help on a difficult situation. I got the matter resolved before sending my return to the IRS. The experience was awesome and easy to read.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5265