TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Desktop version needs more support or "LIVE SUPP" I love the desktop option where I don't put all my info out online. Historically this has been a great purchase through Costco, but there needs to be a "Contact Live Support" option for the desktop version. I pay good money, I should have easy access to what I pay for.
Date published: 2023-03-27
Rated 5 out of 5 by from So simple and fast This was my first time filing taxes, it was so simple, easy and fast to use.
Date published: 2023-03-27
Rated 5 out of 5 by from Extremely helpful I could and would not do my taxes without Turbo Tax. I make too many errors as my taxes are complicated. I appreciate the error checks at the end. Turbo makes a laborious process MUCH less painful.
Date published: 2023-03-27
Rated 5 out of 5 by from Done! Easy to navigate! The process was a breeze. I will use TurboTax again.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome! Great service always there if you need help. I've been with them over
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Made My Filing Experience Easy If you use Turbo Tax year after year, entering all your tax information is easier and easier. I can't imagine using anyone else.
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax was awesome fun and easy to use to file my experience with turbo tax was great and it was awesome. I didn't have any trouble doing the taxes and it was quick and easy.
Date published: 2023-03-27
Rated 4 out of 5 by from EXPENSIVE THEY JACKED UP THE PRICE AFTER A CERTAIN DATE SO BUY EARLY OR SHOP AROUND
Date published: 2023-03-27
Rated 4 out of 5 by from Good for the most part Nearly everything was fine, except when you asked me a series of questions to determine whether or not I should claim the standard deduction, I answered one of the questions in error and I was not able to go back and correct it. I itemized all my deductions only to find out later that the standard deduction was my best option--a lot of work for nothing.
Date published: 2023-03-27
Rated 3 out of 5 by from Tried to make me pay for uneeded state return Product works well, but constant upsells. Tried to get me to pay to file an out of state return when my AGI was $0.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5251
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Desktop version needs more support or "LIVE SUPP" I love the desktop option where I don't put all my info out online. Historically this has been a great purchase through Costco, but there needs to be a "Contact Live Support" option for the desktop version. I pay good money, I should have easy access to what I pay for.
Date published: 2023-03-27
Rated 5 out of 5 by from So simple and fast This was my first time filing taxes, it was so simple, easy and fast to use.
Date published: 2023-03-27
Rated 5 out of 5 by from Extremely helpful I could and would not do my taxes without Turbo Tax. I make too many errors as my taxes are complicated. I appreciate the error checks at the end. Turbo makes a laborious process MUCH less painful.
Date published: 2023-03-27
Rated 5 out of 5 by from Done! Easy to navigate! The process was a breeze. I will use TurboTax again.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome! Great service always there if you need help. I've been with them over
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Made My Filing Experience Easy If you use Turbo Tax year after year, entering all your tax information is easier and easier. I can't imagine using anyone else.
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax was awesome fun and easy to use to file my experience with turbo tax was great and it was awesome. I didn't have any trouble doing the taxes and it was quick and easy.
Date published: 2023-03-27
Rated 4 out of 5 by from EXPENSIVE THEY JACKED UP THE PRICE AFTER A CERTAIN DATE SO BUY EARLY OR SHOP AROUND
Date published: 2023-03-27
Rated 4 out of 5 by from Good for the most part Nearly everything was fine, except when you asked me a series of questions to determine whether or not I should claim the standard deduction, I answered one of the questions in error and I was not able to go back and correct it. I itemized all my deductions only to find out later that the standard deduction was my best option--a lot of work for nothing.
Date published: 2023-03-27
Rated 3 out of 5 by from Tried to make me pay for uneeded state return Product works well, but constant upsells. Tried to get me to pay to file an out of state return when my AGI was $0.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5251