TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is the best! The great part about TurboTax, aside from the convenience of doing it from home, is the help and assistance from the TurboTax employees. They will walk you through the process, step by step.
Date published: 2023-03-27
Rated 1 out of 5 by from TAKING MONEY FOR NOTHING WILL NOT BE USING THIS PLATFORM NEXT YEAR. WAY TOO EXPENSIVE, YOU HAVE TO PAY TO PAY..... THEY GET THEIR FEES OFF EVERYTHING. ONLY 180 TO FILE! LOL THATS FUNNY. EVERYONE THINKS PEOPLE CAN AFFORD THIS SUB PAR SERVICE. WE NEED TO FEED OUR CHILDREN, NOT YOUR POCKETS. THIS IS WHATS WRONG WITH THE WORLD.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Easy to use, error checking a big help Downloads a snap, error checking extremely helpful and ability to enter supporting information great.....helps with next year returns
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is a great tool Very helpful and precise accuracy in state and federal return
Date published: 2023-03-27
Rated 5 out of 5 by from TURBO IS GREAT TURBO IS GREAT, I REALLY LOVE IT AND HOPE THAT EVERYONE IS BLESSED WITH THE OPPORTUNITY TO UTILIZE THE BLESSING OF THE TURBO TAX PROGRAM. BE BLESSED, I YAM THEREFORE I AM
Date published: 2023-03-27
Rated 5 out of 5 by from Turbotax is excellent! I've been using Turbotax for 20+ years. Great product
Date published: 2023-03-27
Rated 4 out of 5 by from Struggled this year I have used Turbo tax for years. Tried H&R block once and came right back to Turbo Tax. every year the process has been fairly easy and only takes a couple of hours to complete. This by far has been the hardest. My 2021 wasn't saved on my computer, that could be operator error, but the system constantly saves, so I am not sure why it is gone. I have had the worst time logging into pay at every step of the way from the initial order to filing and have made 3 calls to customer service for help. The last step was e-filing my state returns. The system would not allow me to log into pay. I had to print my forms to mail this year. The reason I use Turbo tax is so I do not have to mail my forms. I will use TutboTax again next year, because I love the simplicity of it. I hope that all the bugs in the payment portion get resolved.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick & Easy I finished my taxes in 46 minutes with Turbo Tax. Last year it took me an afternoon with the same types of income and deductions. I also paid the $59 for the audit protection and identity protection. A small investment for to protection ourselves.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Premier Great tax software - using Turbo Tax more than 20 years
Date published: 2023-03-27
Rated 5 out of 5 by from love turbo tax and the help received this time it was a bit hard to navigate due to some changes but the live always there to help
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5208
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the best! The great part about TurboTax, aside from the convenience of doing it from home, is the help and assistance from the TurboTax employees. They will walk you through the process, step by step.
Date published: 2023-03-27
Rated 1 out of 5 by from TAKING MONEY FOR NOTHING WILL NOT BE USING THIS PLATFORM NEXT YEAR. WAY TOO EXPENSIVE, YOU HAVE TO PAY TO PAY..... THEY GET THEIR FEES OFF EVERYTHING. ONLY 180 TO FILE! LOL THATS FUNNY. EVERYONE THINKS PEOPLE CAN AFFORD THIS SUB PAR SERVICE. WE NEED TO FEED OUR CHILDREN, NOT YOUR POCKETS. THIS IS WHATS WRONG WITH THE WORLD.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Easy to use, error checking a big help Downloads a snap, error checking extremely helpful and ability to enter supporting information great.....helps with next year returns
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax is a great tool Very helpful and precise accuracy in state and federal return
Date published: 2023-03-27
Rated 5 out of 5 by from TURBO IS GREAT TURBO IS GREAT, I REALLY LOVE IT AND HOPE THAT EVERYONE IS BLESSED WITH THE OPPORTUNITY TO UTILIZE THE BLESSING OF THE TURBO TAX PROGRAM. BE BLESSED, I YAM THEREFORE I AM
Date published: 2023-03-27
Rated 5 out of 5 by from Turbotax is excellent! I've been using Turbotax for 20+ years. Great product
Date published: 2023-03-27
Rated 4 out of 5 by from Struggled this year I have used Turbo tax for years. Tried H&R block once and came right back to Turbo Tax. every year the process has been fairly easy and only takes a couple of hours to complete. This by far has been the hardest. My 2021 wasn't saved on my computer, that could be operator error, but the system constantly saves, so I am not sure why it is gone. I have had the worst time logging into pay at every step of the way from the initial order to filing and have made 3 calls to customer service for help. The last step was e-filing my state returns. The system would not allow me to log into pay. I had to print my forms to mail this year. The reason I use Turbo tax is so I do not have to mail my forms. I will use TutboTax again next year, because I love the simplicity of it. I hope that all the bugs in the payment portion get resolved.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick & Easy I finished my taxes in 46 minutes with Turbo Tax. Last year it took me an afternoon with the same types of income and deductions. I also paid the $59 for the audit protection and identity protection. A small investment for to protection ourselves.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax Premier Great tax software - using Turbo Tax more than 20 years
Date published: 2023-03-27
Rated 5 out of 5 by from love turbo tax and the help received this time it was a bit hard to navigate due to some changes but the live always there to help
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5208