TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
wifijutsu from
Thanks for making it so easy
Well i did have an issue where my employer added to my W2 and i was certain for to fix it but thanks to the steps on there it was easy. hopefully i did it correct lol
Date published: 2023-03-28
Rated 5 out of 5 by
nmccabe22 from
2022 turbo tax
TurboTax is easy to use. I have used it for many years.
Date published: 2023-03-28
Rated 5 out of 5 by
OSI49 from
TURBO TAX IS DETAILED ORIENTED
THE SUPPORT THAT I RECEIVED WHEN UNABLE TO FINDS FORM 1099B WAS EXCELLENT
Date published: 2023-03-28
Rated 1 out of 5 by
coloradosj from
Fees are outragious
Over $200 to file even though I chose the lowest available package? Extra fees? Absolutely insane and immoral. My taxes are as simple as they come, it shoudn't cost that much. And I don't make enough money and the world is too expensive to be paying these types of fees. TT should not be charging people this amount when they know that. Tax help is supposed to be just that - help, and this pricing is far too outrageous to be called help. It's so discouraging.
Date published: 2023-03-28
Rated 3 out of 5 by
82eukT from
Harder than it used to be
Wish print were significantly larger. Wish I could scroll down page.
Date published: 2023-03-28
Rated 2 out of 5 by
skipthis552 from
turbo tax too hard this year!
Too hard to complete this year! Took me much longer with too many problems. They asked for too much in extra charges!
Date published: 2023-03-28
Rated 5 out of 5 by
Tiphenee from
Keep coming back!
Always fast, easy and reliable! I never dread doing my taxes.
Date published: 2023-03-28
Rated 5 out of 5 by
UllaBula from
Heather is great
My rep was super helpful in getting my taxes sorted
Date published: 2023-03-28
Rated 3 out of 5 by
TB for me from
Turbo Tax is getting more complex
I have been doing My taxes with Turbo Tax for over 30 years and its getting to be some what more complex, not all the forms are there for example and you gift money to someone, I could not deduct the money. I may have to start going to a tax expert.
Date published: 2023-03-28
Rated 5 out of 5 by
Gardner2023 from
Love Turbo Tax.
I have used Turbo Tax for several years now. Love how easy it is to use. We are basically W2 people so it goes fast.
All TurboTax® Offerings Reviews - Page 5156
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
wifijutsu from
Thanks for making it so easy
Well i did have an issue where my employer added to my W2 and i was certain for to fix it but thanks to the steps on there it was easy. hopefully i did it correct lol
Date published: 2023-03-28
Rated 5 out of 5 by
nmccabe22 from
2022 turbo tax
TurboTax is easy to use. I have used it for many years.
Date published: 2023-03-28
Rated 5 out of 5 by
OSI49 from
TURBO TAX IS DETAILED ORIENTED
THE SUPPORT THAT I RECEIVED WHEN UNABLE TO FINDS FORM 1099B WAS EXCELLENT
Date published: 2023-03-28
Rated 1 out of 5 by
coloradosj from
Fees are outragious
Over $200 to file even though I chose the lowest available package? Extra fees? Absolutely insane and immoral. My taxes are as simple as they come, it shoudn't cost that much. And I don't make enough money and the world is too expensive to be paying these types of fees. TT should not be charging people this amount when they know that. Tax help is supposed to be just that - help, and this pricing is far too outrageous to be called help. It's so discouraging.
Date published: 2023-03-28
Rated 3 out of 5 by
82eukT from
Harder than it used to be
Wish print were significantly larger. Wish I could scroll down page.
Date published: 2023-03-28
Rated 2 out of 5 by
skipthis552 from
turbo tax too hard this year!
Too hard to complete this year! Took me much longer with too many problems. They asked for too much in extra charges!
Date published: 2023-03-28
Rated 5 out of 5 by
Tiphenee from
Keep coming back!
Always fast, easy and reliable! I never dread doing my taxes.
Date published: 2023-03-28
Rated 5 out of 5 by
UllaBula from
Heather is great
My rep was super helpful in getting my taxes sorted
Date published: 2023-03-28
Rated 3 out of 5 by
TB for me from
Turbo Tax is getting more complex
I have been doing My taxes with Turbo Tax for over 30 years and its getting to be some what more complex, not all the forms are there for example and you gift money to someone, I could not deduct the money. I may have to start going to a tax expert.
Date published: 2023-03-28
Rated 5 out of 5 by
Gardner2023 from
Love Turbo Tax.
I have used Turbo Tax for several years now. Love how easy it is to use. We are basically W2 people so it goes fast.
All TurboTax® Offerings Reviews - Page 5156
Date published: 2023-03-28