TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Terrible Experience Did not tell me about underlying fees and would not let me change my mind. 10/10 would not come again.
Date published: 2023-04-01
Rated 1 out of 5 by from Hardly Ever Free Excited to begin doing taxes and get them over with "for free." And when I get to the end, after I've spent hours putting in my information, I get a message that I cannot finish unless I pay for their Deluxe or another paid version. I don't know why I keep falling for it. Find an actually free service in the IRS Free File website.
Date published: 2023-04-01
Rated 5 out of 5 by from I love turbo tax! I love that it's easy to follow and that I am being guided every step of the way
Date published: 2023-04-01
Rated 5 out of 5 by from Satisfaction As always, fast and easy with solid confidence that I've completed it correctly.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax is great! it is very helpful and use friendly. We really like it.
Date published: 2023-04-01
Rated 3 out of 5 by from Good but Expensive I did Turbotax this year in hopes to save a little extra money. That didn't go as planned. Although the website is very easy to navigate and the set-up is nice, I'm still paying almost just as much as I was with my accountant. I think I will stick with my accountant. I may have saved may $40 this year with Turbotax, but my accountant has a full service guarantee that if I get audited, they will deal with all of it free of charge. I didn't see anything where Turbotax will do that.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy I love TurboTax. It’s easy and straight to the point very cheap and easy to use.
Date published: 2023-04-01
Rated 4 out of 5 by from I really like turbo tax The program changes a little each year... so that is sometimes a little difficult for me. I also like when the return was shown throughout the whole process.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy To Use! TurboTax makes tax filings so easy, I don't have to input the same information over and over and they connect seamlessly to other institutions to import my data....a huge time saver!
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use! Much better than tax act and easy to understand how to files me return properly
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5152
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible Experience Did not tell me about underlying fees and would not let me change my mind. 10/10 would not come again.
Date published: 2023-04-01
Rated 1 out of 5 by from Hardly Ever Free Excited to begin doing taxes and get them over with "for free." And when I get to the end, after I've spent hours putting in my information, I get a message that I cannot finish unless I pay for their Deluxe or another paid version. I don't know why I keep falling for it. Find an actually free service in the IRS Free File website.
Date published: 2023-04-01
Rated 5 out of 5 by from I love turbo tax! I love that it's easy to follow and that I am being guided every step of the way
Date published: 2023-04-01
Rated 5 out of 5 by from Satisfaction As always, fast and easy with solid confidence that I've completed it correctly.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo tax is great! it is very helpful and use friendly. We really like it.
Date published: 2023-04-01
Rated 3 out of 5 by from Good but Expensive I did Turbotax this year in hopes to save a little extra money. That didn't go as planned. Although the website is very easy to navigate and the set-up is nice, I'm still paying almost just as much as I was with my accountant. I think I will stick with my accountant. I may have saved may $40 this year with Turbotax, but my accountant has a full service guarantee that if I get audited, they will deal with all of it free of charge. I didn't see anything where Turbotax will do that.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy I love TurboTax. It’s easy and straight to the point very cheap and easy to use.
Date published: 2023-04-01
Rated 4 out of 5 by from I really like turbo tax The program changes a little each year... so that is sometimes a little difficult for me. I also like when the return was shown throughout the whole process.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy To Use! TurboTax makes tax filings so easy, I don't have to input the same information over and over and they connect seamlessly to other institutions to import my data....a huge time saver!
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy to use! Much better than tax act and easy to understand how to files me return properly
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5152