TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Have to file late I did all the filing on April 18th. Turbo Tax told me I was done filing and they sent me a receipt for their cost, but I did not get notification from federal or state government. I went back into TT it stated that i never filed either.
Date published: 2022-04-20
Rated 5 out of 5 by from Easy and Intuitive The software did all the work. All i had to do was locate my documents, or login credentials and viola!
Date published: 2022-04-20
Rated 3 out of 5 by from Unhappy with TurboTax I used full service two years in a row. In 2021 filing, I was really happy because our consultant did a lot of research and due diligence and was able to come up with creative options for us. This year, even though our situation was the same (living in New Mexico, working for CA employers), our tax consultant came up with an unfavorable outcome for us - which is ok - but neither she nor the reviewers could explain the discrepency between the two years. It is like they are putting their hands up from their own work last year. I'm paying taxes now but will need to work with another tax expert to make sure we are getting the right result with Turbotax.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo is awesome First time filling my own taxes, hopefully went well, Last year someone else file my taxes n something always goes wrong.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo tax re-submitting Thank you for a prompt response of my return with a issue.
Date published: 2022-04-20
Rated 4 out of 5 by from Great website The website was easy to use and very easy to understand and follow along with.
Date published: 2022-04-20
Rated 5 out of 5 by from She was Great / thank you My experience was great. I can't believe my taxes are done. Thank you turbo tax Nicolao was an awesome person she helped me through the whole process. Thank you Turbo Tax
Date published: 2022-04-20
Rated 5 out of 5 by from Wonderful Experts! I needed help quite a few times and TurboTax Experts exceeded my expectations! I was growing a bit frustrated with my technical issues and after being disconnected 2 times I was finally matched with an expert who provided supreme service and resolved my issues.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax Excellent software it works for me. lot of time saving and avoiding mistakes. I used TurboTax more than 10 years for my tax returns. lot of questions find helps from Help guide.
Date published: 2022-04-20
Rated 5 out of 5 by from great software have used TurboTax for years. Realy helps in preparing our taxes
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 515
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Have to file late I did all the filing on April 18th. Turbo Tax told me I was done filing and they sent me a receipt for their cost, but I did not get notification from federal or state government. I went back into TT it stated that i never filed either.
Date published: 2022-04-20
Rated 5 out of 5 by from Easy and Intuitive The software did all the work. All i had to do was locate my documents, or login credentials and viola!
Date published: 2022-04-20
Rated 3 out of 5 by from Unhappy with TurboTax I used full service two years in a row. In 2021 filing, I was really happy because our consultant did a lot of research and due diligence and was able to come up with creative options for us. This year, even though our situation was the same (living in New Mexico, working for CA employers), our tax consultant came up with an unfavorable outcome for us - which is ok - but neither she nor the reviewers could explain the discrepency between the two years. It is like they are putting their hands up from their own work last year. I'm paying taxes now but will need to work with another tax expert to make sure we are getting the right result with Turbotax.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo is awesome First time filling my own taxes, hopefully went well, Last year someone else file my taxes n something always goes wrong.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo tax re-submitting Thank you for a prompt response of my return with a issue.
Date published: 2022-04-20
Rated 4 out of 5 by from Great website The website was easy to use and very easy to understand and follow along with.
Date published: 2022-04-20
Rated 5 out of 5 by from She was Great / thank you My experience was great. I can't believe my taxes are done. Thank you turbo tax Nicolao was an awesome person she helped me through the whole process. Thank you Turbo Tax
Date published: 2022-04-20
Rated 5 out of 5 by from Wonderful Experts! I needed help quite a few times and TurboTax Experts exceeded my expectations! I was growing a bit frustrated with my technical issues and after being disconnected 2 times I was finally matched with an expert who provided supreme service and resolved my issues.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax Excellent software it works for me. lot of time saving and avoiding mistakes. I used TurboTax more than 10 years for my tax returns. lot of questions find helps from Help guide.
Date published: 2022-04-20
Rated 5 out of 5 by from great software have used TurboTax for years. Realy helps in preparing our taxes
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 515