TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Jon22222 from
If you have more than a W2, be ready to pay big $
Even simple additions like a 1099-INT force expensive upgrades in order to file.
Date published: 2023-03-28
Rated 5 out of 5 by
Team Leader from
Turbo Tax is thee BEST!
I'm practically family now, this being my 2nd straight year! Their software is constantly updating for the better while they have the best guided help section for free with no hidden fees!
Date published: 2023-03-28
Rated 2 out of 5 by
Constructively from
Turbo Tax has deteriorated
I have used you for years but it is probably time for me to move on. This year I was surprised to find that I had to pay extra for filing one state tax return and then pay again to e-file that return. The download of data from Schwab failed to include three municipal bond funds. And there was no phone help available when I edited a downloaded 1099R with a note about the effect of my form 8606 resulting in a link to form 4852 which resulted in my not being able to e-file my twice paid-for state return. And if you are going to charge $25 PLUS TAX to file a purchased state return you should combine the charges and disclose the total amount in the first place. We can always go to the California FTB to use their free software and filing as I will do in the future.
Date published: 2023-03-28
Rated 5 out of 5 by
Rsantoy8035 from
Very fast and easy
Very fast and easy to get it all done and would use again
Date published: 2023-03-28
Rated 4 out of 5 by
jerseyjim08 from
jersey23
balance sheet reconciliation is still "funky" but I have learned how to work within it
Date published: 2023-03-28
Rated 5 out of 5 by
lbphantastic from
file tax
Turbo tax is a nice tax support service, i am highly recommend to use this service when people need to file tax.
Date published: 2023-03-28
Rated 3 out of 5 by
Got my taxes from
Awesome
Glad it is done.It says I need 35 letters so maybe I got enough now.
Date published: 2023-03-28
Rated 5 out of 5 by
j45mohr from
Easy to use
Had trouble efiling but talked to a real live person who helped me through it.
Date published: 2023-03-28
Rated 5 out of 5 by
Beanshelly from
Turbo Tax Makes it So Easy!
Thank you for helping me find so many deductions. I got a refund when I didn't expect one.
Date published: 2023-03-28
Rated 2 out of 5 by
Jim Edward from
Turbotax sucks
!$119 to answer questions and then to pay sucks didn't even get max refund because they wanted another 100 bucks to go to business taxes for a formK1 1056, don't know about next year if same thing. Might as well get someone in person cheaper.
All TurboTax® Offerings Reviews - Page 5129
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Jon22222 from
If you have more than a W2, be ready to pay big $
Even simple additions like a 1099-INT force expensive upgrades in order to file.
Date published: 2023-03-28
Rated 5 out of 5 by
Team Leader from
Turbo Tax is thee BEST!
I'm practically family now, this being my 2nd straight year! Their software is constantly updating for the better while they have the best guided help section for free with no hidden fees!
Date published: 2023-03-28
Rated 2 out of 5 by
Constructively from
Turbo Tax has deteriorated
I have used you for years but it is probably time for me to move on. This year I was surprised to find that I had to pay extra for filing one state tax return and then pay again to e-file that return. The download of data from Schwab failed to include three municipal bond funds. And there was no phone help available when I edited a downloaded 1099R with a note about the effect of my form 8606 resulting in a link to form 4852 which resulted in my not being able to e-file my twice paid-for state return. And if you are going to charge $25 PLUS TAX to file a purchased state return you should combine the charges and disclose the total amount in the first place. We can always go to the California FTB to use their free software and filing as I will do in the future.
Date published: 2023-03-28
Rated 5 out of 5 by
Rsantoy8035 from
Very fast and easy
Very fast and easy to get it all done and would use again
Date published: 2023-03-28
Rated 4 out of 5 by
jerseyjim08 from
jersey23
balance sheet reconciliation is still "funky" but I have learned how to work within it
Date published: 2023-03-28
Rated 5 out of 5 by
lbphantastic from
file tax
Turbo tax is a nice tax support service, i am highly recommend to use this service when people need to file tax.
Date published: 2023-03-28
Rated 3 out of 5 by
Got my taxes from
Awesome
Glad it is done.It says I need 35 letters so maybe I got enough now.
Date published: 2023-03-28
Rated 5 out of 5 by
j45mohr from
Easy to use
Had trouble efiling but talked to a real live person who helped me through it.
Date published: 2023-03-28
Rated 5 out of 5 by
Beanshelly from
Turbo Tax Makes it So Easy!
Thank you for helping me find so many deductions. I got a refund when I didn't expect one.
Date published: 2023-03-28
Rated 2 out of 5 by
Jim Edward from
Turbotax sucks
!$119 to answer questions and then to pay sucks didn't even get max refund because they wanted another 100 bucks to go to business taxes for a formK1 1056, don't know about next year if same thing. Might as well get someone in person cheaper.
All TurboTax® Offerings Reviews - Page 5129
Date published: 2023-03-28