TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TURBO TAX IS DETAILED ORIENTED THE SUPPORT THAT I RECEIVED WHEN UNABLE TO FINDS FORM 1099B WAS EXCELLENT
Date published: 2023-03-28
Rated 1 out of 5 by from Fees are outragious Over $200 to file even though I chose the lowest available package? Extra fees? Absolutely insane and immoral. My taxes are as simple as they come, it shoudn't cost that much. And I don't make enough money and the world is too expensive to be paying these types of fees. TT should not be charging people this amount when they know that. Tax help is supposed to be just that - help, and this pricing is far too outrageous to be called help. It's so discouraging.
Date published: 2023-03-28
Rated 3 out of 5 by from Harder than it used to be Wish print were significantly larger. Wish I could scroll down page.
Date published: 2023-03-28
Rated 2 out of 5 by from turbo tax too hard this year! Too hard to complete this year! Took me much longer with too many problems. They asked for too much in extra charges!
Date published: 2023-03-28
Rated 5 out of 5 by from Keep coming back! Always fast, easy and reliable! I never dread doing my taxes.
Date published: 2023-03-28
Rated 5 out of 5 by from Heather is great My rep was super helpful in getting my taxes sorted
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax is getting more complex I have been doing My taxes with Turbo Tax for over 30 years and its getting to be some what more complex, not all the forms are there for example and you gift money to someone, I could not deduct the money. I may have to start going to a tax expert.
Date published: 2023-03-28
Rated 5 out of 5 by from Love Turbo Tax. I have used Turbo Tax for several years now. Love how easy it is to use. We are basically W2 people so it goes fast.
Date published: 2023-03-28
Rated 5 out of 5 by from Fast Fast and easy. 15 minutes was all it took, granted I had all my documents ready, but still a fast turn around time
Date published: 2023-03-28
Rated 5 out of 5 by from Quick and easy! My return was very simple, and the filing process was super easy, quick, and helpful.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS DETAILED ORIENTED THE SUPPORT THAT I RECEIVED WHEN UNABLE TO FINDS FORM 1099B WAS EXCELLENT
Date published: 2023-03-28
Rated 1 out of 5 by from Fees are outragious Over $200 to file even though I chose the lowest available package? Extra fees? Absolutely insane and immoral. My taxes are as simple as they come, it shoudn't cost that much. And I don't make enough money and the world is too expensive to be paying these types of fees. TT should not be charging people this amount when they know that. Tax help is supposed to be just that - help, and this pricing is far too outrageous to be called help. It's so discouraging.
Date published: 2023-03-28
Rated 3 out of 5 by from Harder than it used to be Wish print were significantly larger. Wish I could scroll down page.
Date published: 2023-03-28
Rated 2 out of 5 by from turbo tax too hard this year! Too hard to complete this year! Took me much longer with too many problems. They asked for too much in extra charges!
Date published: 2023-03-28
Rated 5 out of 5 by from Keep coming back! Always fast, easy and reliable! I never dread doing my taxes.
Date published: 2023-03-28
Rated 5 out of 5 by from Heather is great My rep was super helpful in getting my taxes sorted
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax is getting more complex I have been doing My taxes with Turbo Tax for over 30 years and its getting to be some what more complex, not all the forms are there for example and you gift money to someone, I could not deduct the money. I may have to start going to a tax expert.
Date published: 2023-03-28
Rated 5 out of 5 by from Love Turbo Tax. I have used Turbo Tax for several years now. Love how easy it is to use. We are basically W2 people so it goes fast.
Date published: 2023-03-28
Rated 5 out of 5 by from Fast Fast and easy. 15 minutes was all it took, granted I had all my documents ready, but still a fast turn around time
Date published: 2023-03-28
Rated 5 out of 5 by from Quick and easy! My return was very simple, and the filing process was super easy, quick, and helpful.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5121