TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great help TURBO TAX!!! Easy to use, helpful. Recommend to my friends. Thanks
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is a bundle of joy to me. Very exciting experience going through all assumed difficulties in tax amendment Ms. Lisa. With her assistance, I was able to navigate all areas with ease. Good job.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax walks you through every step of the process! The filing process is streamlined and simple.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax I had some problems with the program interface not allowing me to put in the 1099 Misc for a lawsuit settlement. The correct place work but then when reviewing it made me go back to Schedule C small business. Even the tax professional had the same issue when helping me enter the information. Finally had to put the info in a different way to circumvent the issue. Turbo tax was willing to help so that is a plus.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo yeah! Great experience highly recommend to anyone doing their own.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is User Friendly and Fast!! I have been using TT for my personal and business taxes for years and is very user friendly and easy to use
Date published: 2023-03-28
Rated 5 out of 5 by from easy to use Step by step guides you through the process easily
Date published: 2023-03-28
Rated 4 out of 5 by from Not a bad deal but they sure do charge you a lot. comprehensive for the most part but as intuitive as it needs to be for a non savvy person like me. I am just glad that there are friendly, live people to help me along the way
Date published: 2023-03-28
Rated 2 out of 5 by from Payment issue Previous year I paid for live help. I didn't want that this year but it charged me for it anyway's. I figured since I paid for it I would use it and asked a live agent to look over something with my return. I was on for hour and a half with them and they resolved absolutely nothing for me!
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Is Awesome The process was very smooth and was able to get everything done in a timely fashion. I really like the tips/hints which were helpful along the way of inputting the information/what documents are needed for certain sections.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help TURBO TAX!!! Easy to use, helpful. Recommend to my friends. Thanks
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is a bundle of joy to me. Very exciting experience going through all assumed difficulties in tax amendment Ms. Lisa. With her assistance, I was able to navigate all areas with ease. Good job.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax walks you through every step of the process! The filing process is streamlined and simple.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax I had some problems with the program interface not allowing me to put in the 1099 Misc for a lawsuit settlement. The correct place work but then when reviewing it made me go back to Schedule C small business. Even the tax professional had the same issue when helping me enter the information. Finally had to put the info in a different way to circumvent the issue. Turbo tax was willing to help so that is a plus.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo yeah! Great experience highly recommend to anyone doing their own.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is User Friendly and Fast!! I have been using TT for my personal and business taxes for years and is very user friendly and easy to use
Date published: 2023-03-28
Rated 5 out of 5 by from easy to use Step by step guides you through the process easily
Date published: 2023-03-28
Rated 4 out of 5 by from Not a bad deal but they sure do charge you a lot. comprehensive for the most part but as intuitive as it needs to be for a non savvy person like me. I am just glad that there are friendly, live people to help me along the way
Date published: 2023-03-28
Rated 2 out of 5 by from Payment issue Previous year I paid for live help. I didn't want that this year but it charged me for it anyway's. I figured since I paid for it I would use it and asked a live agent to look over something with my return. I was on for hour and a half with them and they resolved absolutely nothing for me!
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Is Awesome The process was very smooth and was able to get everything done in a timely fashion. I really like the tips/hints which were helpful along the way of inputting the information/what documents are needed for certain sections.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5114