TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Cy Creek from
The experience was great
Customer Service representative was very helpful. Great Service
Date published: 2023-03-29
Rated 5 out of 5 by
TadJ123 from
Turbo Tax is very inexpensive and easy to use
Turbo Tax professional was great ; no issues ; very professional
Date published: 2023-03-29
Rated 4 out of 5 by
Queenoid from
Good, but the foreign tax credit is excruciating!
I have used you for many years, and I am sure I will continue to do so. However, every year we have to thrash through the foreign tax credit and it is awful. In addition, when you tell me about errors you have found, a little more context (like which copy of what form) would be very helpful
Date published: 2023-03-29
Rated 5 out of 5 by
lisabethbb from
turbo tax is great
i have used turbo tax for the past several years. i like that i can do my own taxes and also get help when i need it
Date published: 2023-03-29
Rated 5 out of 5 by
Trecee5 from
Experience with TurboTax
It was good I followed the directions and it went smoothly I will use this site from now on thank you for the service
Date published: 2023-03-29
Rated 4 out of 5 by
PammJ73 from
GREAT
I am retired. I have used Turbo Tax for the past few years. Have had no issues with Turbo Tax.
Date published: 2023-03-29
Rated 3 out of 5 by
Cabbiggie from
User experience has not improved
To be honest the user and customer experience is not great. Customer support representatives don’t always know how to assist and often tax preparers don’t give out great information.
Date published: 2023-03-29
Rated 5 out of 5 by
Elly Melly from
Turbox is a very good place to file your taxes
It's easy, understandable, and very quick at letting you know what you need information wise.
Date published: 2023-03-29
Rated 1 out of 5 by
Great2BNate from
Turbo Tax Business Should be Online
Hey Intuit, Not sure why you've isolated Turbo Tax Business to Windows, but as a Mac User growing my design agency from freelancer/self-employed to S-Corp this was a rough ride. I am a UX Designer as well, and many of the innovations of Self-Employed eco-system were missing.
Date published: 2023-03-29
Rated 5 out of 5 by
Shailan from
Turbo Tax is the best!!!
Turbo Tax is fast and efficient. Recommend it to everyone use.
All TurboTax® Offerings Reviews - Page 5026
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cy Creek from
The experience was great
Customer Service representative was very helpful. Great Service
Date published: 2023-03-29
Rated 5 out of 5 by
TadJ123 from
Turbo Tax is very inexpensive and easy to use
Turbo Tax professional was great ; no issues ; very professional
Date published: 2023-03-29
Rated 4 out of 5 by
Queenoid from
Good, but the foreign tax credit is excruciating!
I have used you for many years, and I am sure I will continue to do so. However, every year we have to thrash through the foreign tax credit and it is awful. In addition, when you tell me about errors you have found, a little more context (like which copy of what form) would be very helpful
Date published: 2023-03-29
Rated 5 out of 5 by
lisabethbb from
turbo tax is great
i have used turbo tax for the past several years. i like that i can do my own taxes and also get help when i need it
Date published: 2023-03-29
Rated 5 out of 5 by
Trecee5 from
Experience with TurboTax
It was good I followed the directions and it went smoothly I will use this site from now on thank you for the service
Date published: 2023-03-29
Rated 4 out of 5 by
PammJ73 from
GREAT
I am retired. I have used Turbo Tax for the past few years. Have had no issues with Turbo Tax.
Date published: 2023-03-29
Rated 3 out of 5 by
Cabbiggie from
User experience has not improved
To be honest the user and customer experience is not great. Customer support representatives don’t always know how to assist and often tax preparers don’t give out great information.
Date published: 2023-03-29
Rated 5 out of 5 by
Elly Melly from
Turbox is a very good place to file your taxes
It's easy, understandable, and very quick at letting you know what you need information wise.
Date published: 2023-03-29
Rated 1 out of 5 by
Great2BNate from
Turbo Tax Business Should be Online
Hey Intuit, Not sure why you've isolated Turbo Tax Business to Windows, but as a Mac User growing my design agency from freelancer/self-employed to S-Corp this was a rough ride. I am a UX Designer as well, and many of the innovations of Self-Employed eco-system were missing.
Date published: 2023-03-29
Rated 5 out of 5 by
Shailan from
Turbo Tax is the best!!!
Turbo Tax is fast and efficient. Recommend it to everyone use.
All TurboTax® Offerings Reviews - Page 5026
Date published: 2023-03-29