TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Turbo tax is simply fantastic! Turbo tax is just great-i didn't use any of the extra live help but for what I filed all the steps was very simple to use for a single filer as it guides & prompts me thru all my needs & gives you plenty of reminders of double checking any & all info. Takes me a while to complete because I like to do my own initiated triple check lol. This is my 6th year using Turbo Tax & I find no reason to use anything else.
Date published: 2022-04-19
Rated 1 out of 5 by from The worst Did not help when requested help. Difficult to maneuver through the process. Hard to edit very frustrating
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax has been my tax software for 20 +years. Overall, ease of use and ailability of information it is good. Sometimes there could be a bit more explanation of the instructions for business expenses and deductions.
Date published: 2022-04-19
Rated 4 out of 5 by from Can't find last years Spousal AGI. Can't find last years Spousal AGI..Help instructions appear to be for TurboTax On-line. Did not work for TurboTax Premier Desktop software.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Okay great job recommend to everyone that needs to file
Date published: 2022-04-19
Rated 1 out of 5 by from Confusing This was far more confusing then it should have been. I wasn’t even able to e-file because it wouldn’t allow me to correct issues. I also had to pay for an upgrade that I couldn’t use. Ex. Getting assistance.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Best experience I had filing income tax with Turbo tax.
Date published: 2022-04-19
Rated 3 out of 5 by from works but several technical glitches this year. I've been using Turbotax for over a decade. This year there were multiple technical glitches which were only solved via live phone support, some of which was excellent, and some of which........not so much. I finally managed to get my tax forms filed but I was very disappointed in how difficult and stressful the experience was.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is #1 Loved them first year filling and they were there to help
Date published: 2022-04-19
Rated 1 out of 5 by from Last time I have been using turbo tax for years. This is my last
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is simply fantastic! Turbo tax is just great-i didn't use any of the extra live help but for what I filed all the steps was very simple to use for a single filer as it guides & prompts me thru all my needs & gives you plenty of reminders of double checking any & all info. Takes me a while to complete because I like to do my own initiated triple check lol. This is my 6th year using Turbo Tax & I find no reason to use anything else.
Date published: 2022-04-19
Rated 1 out of 5 by from The worst Did not help when requested help. Difficult to maneuver through the process. Hard to edit very frustrating
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax has been my tax software for 20 +years. Overall, ease of use and ailability of information it is good. Sometimes there could be a bit more explanation of the instructions for business expenses and deductions.
Date published: 2022-04-19
Rated 4 out of 5 by from Can't find last years Spousal AGI. Can't find last years Spousal AGI..Help instructions appear to be for TurboTax On-line. Did not work for TurboTax Premier Desktop software.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Okay great job recommend to everyone that needs to file
Date published: 2022-04-19
Rated 1 out of 5 by from Confusing This was far more confusing then it should have been. I wasn’t even able to e-file because it wouldn’t allow me to correct issues. I also had to pay for an upgrade that I couldn’t use. Ex. Getting assistance.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Best experience I had filing income tax with Turbo tax.
Date published: 2022-04-19
Rated 3 out of 5 by from works but several technical glitches this year. I've been using Turbotax for over a decade. This year there were multiple technical glitches which were only solved via live phone support, some of which was excellent, and some of which........not so much. I finally managed to get my tax forms filed but I was very disappointed in how difficult and stressful the experience was.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is #1 Loved them first year filling and they were there to help
Date published: 2022-04-19
Rated 1 out of 5 by from Last time I have been using turbo tax for years. This is my last
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 502