TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
houceecee from
got it done without errors
it was simple and made filing easy. The product is a great tool
Date published: 2023-03-30
Rated 5 out of 5 by
Cc tax from
Great
Easy to follow and use that’s all I can say thank you
Date published: 2023-03-30
Rated 5 out of 5 by
MJoshi from
Turbo Tax is super helpful
Turbo Tax makes it very easy to file returns. Able to pull data accurately from different sources. Helpful hints and explanations provided all along for each field in the forms.
Date published: 2023-03-30
Rated 3 out of 5 by
jeff4556789 from
Very glitchy
I had to do my tax return THREE different times because the website kept logging me out for no reason. The process itself is super easy but, having to redo it three times, it took me over an hour to accomplish.
Date published: 2023-03-30
Rated 5 out of 5 by
Gritsh20 from
TurboTax is turbo fast
Turbo tax was super easy and quick. Website is user friendly. (I've done taxes in an office). No problems whatsoever.
Date published: 2023-03-30
Rated 5 out of 5 by
Jose29876 from
TurboTax Filing
Taxes are never easy but this made it better, I would recommend to use again.
Date published: 2023-03-30
Rated 5 out of 5 by
null from
Excellent easy under an hour
Excellent easy under an hour I recommend it you should use it too
Date published: 2023-03-30
Rated 3 out of 5 by
Larry_12 from
A mixed bag...
It's a very mixed bag using Turbo Tax. There isn't really any help if you have a 1099 Misc--every time I would recheck the Federal part, the same error kept coming up. I still don't think I needed Schedule C, but there was no way around it in Turbo Tax. Also, Turbo Tax isn't really any help with the state form--very frustrating. And what is very frustrating is seeing those TV commercials over and over--Use Turbo Tax and don't do your taxes! That is very misleading and not at all accurate.
Date published: 2023-03-30
Rated 3 out of 5 by
Liz2358584 from
I shouldn't have had to pay to file.
When I began my TurboTax experience I was on a normal TurboTax browser. Halfway through completing my federal return I was suddenly on a deluxe version of the website. I only filed federal taxes and still had to pay 59 dollars. I went into this experience thinking I could file my federal taxes for free, but I was apparently mistaken.
Date published: 2023-03-30
Rated 1 out of 5 by
AdamB239 from
I'm upset with Turbo Tax forcing me to pay $39
At the very end after tons and tons of work the website said that I could pay for the services with my credit or debit card OR I could have the charge deducted from my Federal refund for an additional $39 fee. I typed in my credit card number and my debit number and both of them were somehow invalid? Really? I will never use TurboTax again. The site forced me to select to have the total deducted from my federal return and be charged $39 for it. Not cool TurboTax. I'm done with you. You just lost a customer that has been with you for 11 years now.
All TurboTax® Offerings Reviews - Page 4993
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
houceecee from
got it done without errors
it was simple and made filing easy. The product is a great tool
Date published: 2023-03-30
Rated 5 out of 5 by
Cc tax from
Great
Easy to follow and use that’s all I can say thank you
Date published: 2023-03-30
Rated 5 out of 5 by
MJoshi from
Turbo Tax is super helpful
Turbo Tax makes it very easy to file returns. Able to pull data accurately from different sources. Helpful hints and explanations provided all along for each field in the forms.
Date published: 2023-03-30
Rated 3 out of 5 by
jeff4556789 from
Very glitchy
I had to do my tax return THREE different times because the website kept logging me out for no reason. The process itself is super easy but, having to redo it three times, it took me over an hour to accomplish.
Date published: 2023-03-30
Rated 5 out of 5 by
Gritsh20 from
TurboTax is turbo fast
Turbo tax was super easy and quick. Website is user friendly. (I've done taxes in an office). No problems whatsoever.
Date published: 2023-03-30
Rated 5 out of 5 by
Jose29876 from
TurboTax Filing
Taxes are never easy but this made it better, I would recommend to use again.
Date published: 2023-03-30
Rated 5 out of 5 by
null from
Excellent easy under an hour
Excellent easy under an hour I recommend it you should use it too
Date published: 2023-03-30
Rated 3 out of 5 by
Larry_12 from
A mixed bag...
It's a very mixed bag using Turbo Tax. There isn't really any help if you have a 1099 Misc--every time I would recheck the Federal part, the same error kept coming up. I still don't think I needed Schedule C, but there was no way around it in Turbo Tax. Also, Turbo Tax isn't really any help with the state form--very frustrating. And what is very frustrating is seeing those TV commercials over and over--Use Turbo Tax and don't do your taxes! That is very misleading and not at all accurate.
Date published: 2023-03-30
Rated 3 out of 5 by
Liz2358584 from
I shouldn't have had to pay to file.
When I began my TurboTax experience I was on a normal TurboTax browser. Halfway through completing my federal return I was suddenly on a deluxe version of the website. I only filed federal taxes and still had to pay 59 dollars. I went into this experience thinking I could file my federal taxes for free, but I was apparently mistaken.
Date published: 2023-03-30
Rated 1 out of 5 by
AdamB239 from
I'm upset with Turbo Tax forcing me to pay $39
At the very end after tons and tons of work the website said that I could pay for the services with my credit or debit card OR I could have the charge deducted from my Federal refund for an additional $39 fee. I typed in my credit card number and my debit number and both of them were somehow invalid? Really? I will never use TurboTax again. The site forced me to select to have the total deducted from my federal return and be charged $39 for it. Not cool TurboTax. I'm done with you. You just lost a customer that has been with you for 11 years now.
All TurboTax® Offerings Reviews - Page 4993
Date published: 2023-03-30