TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from This should be illegal The fact that TurboTax can lobby and influence politicians and keep taxes complicated should be a crime. They do not have transparent pricing, I attempted to buy a $59 package and then I was taken to a payment screen that did not show my total, and of course I was charged $89 for god knows what.
Date published: 2023-03-30
Rated 4 out of 5 by from Very good and friendly Very good experience. Was very intuitive and with explanation.
Date published: 2023-03-30
Rated 5 out of 5 by from Thank You, TurboTax! Being able to come to TurboTax.intuit has been EXTREMELY helpful for me to do my tax returns each year. It's easy to navigate, simple enough to input your own information, and a very reliable source in means of getting your taxes done. Highly recommend for those who just need simple tax returns done.
Date published: 2023-03-30
Rated 5 out of 5 by from I have used Turbo Tax for 8 years It's fast and accurate. Since I have been using it for years, most of my info is already uploaded. Very convenient.
Date published: 2023-03-30
Rated 1 out of 5 by from Use FreeTaxUSA Intuit just keeps hitting you with sneaky ways for them to make money on you. They got over $100.00 from me and I didn't have the time to figure out how the sneaky buggers did it!
Date published: 2023-03-30
Rated 5 out of 5 by from awesome Very thorough. Easy to use. I would definitely recommend.
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax makes taxes understandable and simple I’ve used TurboTax almost every tax season and I love the simplicity! The fees are annoying, but I’d still choose this method over the others I’ve found.
Date published: 2023-03-30
Rated 4 out of 5 by from The new version . . . Lots of extra clicking and scrolling. The functionality is good; the interface is bad. Lots of wasted space on the screens that require scrolling up and down, and lots of extra screens that could just be combined into one, saving a zillion clicks. That would help understand what's coming ahead, so you better understand the page you're on.
Date published: 2023-03-30
Rated 3 out of 5 by from Georgia Tax Return I have a problem with GA software. Cannot attach a pdf to the return to explain GA Tax Credit. IT-QEE-TP1 is in my name with my social security #. I am the spouse. It shows on Sch2 in my husband's name with his social. One hour on phone with Turbotax and no way to correct this error. I needed to change Sch2to show may name and attach the IT-QEE-TP1 Letter for State of GA to explain. NO WAY TO ATTACH PDF OR ENTER THE CORRECT INFO ON SCH 2 of the GA RETURN. PLEASE FIX THIS.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Peasy Unless you have very complicated tax situations, as in, multiple self-owned small businesses, I would recommend using TurboTax to anyone. I would recommend using it to small business owners too, but that they keep up with their cost accounting during the year, so at year end the costs part is done and the rest lines up for you.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4962
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This should be illegal The fact that TurboTax can lobby and influence politicians and keep taxes complicated should be a crime. They do not have transparent pricing, I attempted to buy a $59 package and then I was taken to a payment screen that did not show my total, and of course I was charged $89 for god knows what.
Date published: 2023-03-30
Rated 4 out of 5 by from Very good and friendly Very good experience. Was very intuitive and with explanation.
Date published: 2023-03-30
Rated 5 out of 5 by from Thank You, TurboTax! Being able to come to TurboTax.intuit has been EXTREMELY helpful for me to do my tax returns each year. It's easy to navigate, simple enough to input your own information, and a very reliable source in means of getting your taxes done. Highly recommend for those who just need simple tax returns done.
Date published: 2023-03-30
Rated 5 out of 5 by from I have used Turbo Tax for 8 years It's fast and accurate. Since I have been using it for years, most of my info is already uploaded. Very convenient.
Date published: 2023-03-30
Rated 1 out of 5 by from Use FreeTaxUSA Intuit just keeps hitting you with sneaky ways for them to make money on you. They got over $100.00 from me and I didn't have the time to figure out how the sneaky buggers did it!
Date published: 2023-03-30
Rated 5 out of 5 by from awesome Very thorough. Easy to use. I would definitely recommend.
Date published: 2023-03-30
Rated 4 out of 5 by from TurboTax makes taxes understandable and simple I’ve used TurboTax almost every tax season and I love the simplicity! The fees are annoying, but I’d still choose this method over the others I’ve found.
Date published: 2023-03-30
Rated 4 out of 5 by from The new version . . . Lots of extra clicking and scrolling. The functionality is good; the interface is bad. Lots of wasted space on the screens that require scrolling up and down, and lots of extra screens that could just be combined into one, saving a zillion clicks. That would help understand what's coming ahead, so you better understand the page you're on.
Date published: 2023-03-30
Rated 3 out of 5 by from Georgia Tax Return I have a problem with GA software. Cannot attach a pdf to the return to explain GA Tax Credit. IT-QEE-TP1 is in my name with my social security #. I am the spouse. It shows on Sch2 in my husband's name with his social. One hour on phone with Turbotax and no way to correct this error. I needed to change Sch2to show may name and attach the IT-QEE-TP1 Letter for State of GA to explain. NO WAY TO ATTACH PDF OR ENTER THE CORRECT INFO ON SCH 2 of the GA RETURN. PLEASE FIX THIS.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Peasy Unless you have very complicated tax situations, as in, multiple self-owned small businesses, I would recommend using TurboTax to anyone. I would recommend using it to small business owners too, but that they keep up with their cost accounting during the year, so at year end the costs part is done and the rest lines up for you.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 4962