TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I like the ability to work thtough turbo tax Turbo tax is very simple. It behooves one to spend at least 1-hour a month to reconcile anything spent or received. It would be nice; given the information age - to be able to still e-file when filing after deadline. Turbo Tax has become very suitable for anyone Below Big Business for sure
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo tax was great with helping me Everything was easy and I understood the walk through
Date published: 2023-05-06
Rated 5 out of 5 by from EXCELLENT SERVICE!!! QUICK, EASY AND THOROUGH!! I HIGHLY RECOMMEND TURBO TAX!!
Date published: 2023-05-06
Rated 3 out of 5 by from not that easy I was very difficult to get past the first income blank (W-2) because it doesn't provide the option for Federal retirement annuity entries immediately. I had to search for the way to move past W-2 to figure out how to enter the info. Also I share a house with my daughter's family and we split the bills/ taxes, it was a chore to get that done corresctly.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax continues to be my software I use and Good product! Works for me and my family. Thank you
Date published: 2023-05-06
Rated 5 out of 5 by from great product turbo tax I have used turbo tax for 7 years. It is a great product.
Date published: 2023-05-06
Rated 4 out of 5 by from Great Customer Service Four stars for an error in calculations in 2021. But otherwise, great! The pop-up info boxes are really helpful. And where I couldn't find the answer to my question there, in the community forum, or online I was able to call customer service.I had to call twice--it turned out one was ian error I made and the second one was because my eyes are old and I couldn't see the information needed on my driver's license. Both times the agent was knowledgable, patient, understanding--and most of all quick to resolve my issue.
Date published: 2023-05-06
Rated 2 out of 5 by from Turbo Tax Was Challenging With 2022 Return Our tax professional was fantastic, but the software glitches and time delays were horrific. Now we got a penalty letter in the mail that needs to be resolved by Turbo Tax.
Date published: 2023-05-05
Rated 5 out of 5 by from Help with 502X amend She was very friendly and helpful and most importantly thorough. I couldn't have done it without her
Date published: 2023-05-05
Rated 5 out of 5 by from Turbo Tax is as easy as it can get. I use TurboTax every year and am always satisfied. Sometimes, though, it will take me a while to import the previous year's information. Mostly, it's my own fault for using incorrect passwords, otherwise, it's always a good experience.
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 497
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like the ability to work thtough turbo tax Turbo tax is very simple. It behooves one to spend at least 1-hour a month to reconcile anything spent or received. It would be nice; given the information age - to be able to still e-file when filing after deadline. Turbo Tax has become very suitable for anyone Below Big Business for sure
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo tax was great with helping me Everything was easy and I understood the walk through
Date published: 2023-05-06
Rated 5 out of 5 by from EXCELLENT SERVICE!!! QUICK, EASY AND THOROUGH!! I HIGHLY RECOMMEND TURBO TAX!!
Date published: 2023-05-06
Rated 3 out of 5 by from not that easy I was very difficult to get past the first income blank (W-2) because it doesn't provide the option for Federal retirement annuity entries immediately. I had to search for the way to move past W-2 to figure out how to enter the info. Also I share a house with my daughter's family and we split the bills/ taxes, it was a chore to get that done corresctly.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax continues to be my software I use and Good product! Works for me and my family. Thank you
Date published: 2023-05-06
Rated 5 out of 5 by from great product turbo tax I have used turbo tax for 7 years. It is a great product.
Date published: 2023-05-06
Rated 4 out of 5 by from Great Customer Service Four stars for an error in calculations in 2021. But otherwise, great! The pop-up info boxes are really helpful. And where I couldn't find the answer to my question there, in the community forum, or online I was able to call customer service.I had to call twice--it turned out one was ian error I made and the second one was because my eyes are old and I couldn't see the information needed on my driver's license. Both times the agent was knowledgable, patient, understanding--and most of all quick to resolve my issue.
Date published: 2023-05-06
Rated 2 out of 5 by from Turbo Tax Was Challenging With 2022 Return Our tax professional was fantastic, but the software glitches and time delays were horrific. Now we got a penalty letter in the mail that needs to be resolved by Turbo Tax.
Date published: 2023-05-05
Rated 5 out of 5 by from Help with 502X amend She was very friendly and helpful and most importantly thorough. I couldn't have done it without her
Date published: 2023-05-05
Rated 5 out of 5 by from Turbo Tax is as easy as it can get. I use TurboTax every year and am always satisfied. Sometimes, though, it will take me a while to import the previous year's information. Mostly, it's my own fault for using incorrect passwords, otherwise, it's always a good experience.
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 497