TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Loganm33 from
Turbo Tax is the best in the world.
I had a great experience. Super easy to use. I loved it.
Date published: 2023-04-19
Rated 5 out of 5 by
DiamondLucy from
Turbo Tax Came Through!
The turbo tax live rep was the only person who could explain some important details that I combed the internet for. My live rep was an angel and I felt a sense of relief reviewing some crucial details with her. I needed the help big time. I'm sticking it out with turbotax next year for sure.
Date published: 2023-04-19
Rated 3 out of 5 by
Spider girl from
Not as good as before
Previous years versions were much more user friendly. Slightly disappointed.
Date published: 2023-04-19
Rated 2 out of 5 by
Matt Y H from
NOT very happy this year!
I spent most of my time trying to get TurboTax to sync with my investment accounts and even get basic stuff done like loading my W2. I had to do most of it manually. Everything is electronic and it would have been easier if I had the hard copies to enter manually, but that doesn't exist anymore. Electronic syncing with all investment accounts is an ABSOLUTE MUST!!
Date published: 2023-04-19
Rated 5 out of 5 by
Moupax from
Takes time, but I feel it does a pretty good job
Good step by step process. As I said, takes time, but has been working well for the past few years
Date published: 2023-04-19
Rated 5 out of 5 by
mercedes 123 from
easy to use
easy to use, have been using turbo tax for years, will use again
Date published: 2023-04-19
Rated 5 out of 5 by
Blueangelclb from
Turbo Tax is amazing
It was quick and easy to file my taxes. They made it super simple and quick.
Date published: 2023-04-19
Rated 3 out of 5 by
MISSYGIRL67 from
PRICES ARE GETTING RIDICULIOUS
NO CHANGES IN THE EXPERIENCE ITS OK BUT THE PRICES ARE GETTING MORE AND MORE EXPENSIV EVERY YEAR.
Date published: 2023-04-19
Rated 5 out of 5 by
Lancegistheshiznit from
Easy to use
It was real easy to use and I got the biggest return.
Date published: 2023-04-19
Rated 1 out of 5 by
UnhappyClient23 from
Taxes were rejected. Software so expensive.
Taxes were rejected. Software so expensive. I didn't see the option to request an extension.
All TurboTax® Offerings Reviews - Page 495
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Loganm33 from
Turbo Tax is the best in the world.
I had a great experience. Super easy to use. I loved it.
Date published: 2023-04-19
Rated 5 out of 5 by
DiamondLucy from
Turbo Tax Came Through!
The turbo tax live rep was the only person who could explain some important details that I combed the internet for. My live rep was an angel and I felt a sense of relief reviewing some crucial details with her. I needed the help big time. I'm sticking it out with turbotax next year for sure.
Date published: 2023-04-19
Rated 3 out of 5 by
Spider girl from
Not as good as before
Previous years versions were much more user friendly. Slightly disappointed.
Date published: 2023-04-19
Rated 2 out of 5 by
Matt Y H from
NOT very happy this year!
I spent most of my time trying to get TurboTax to sync with my investment accounts and even get basic stuff done like loading my W2. I had to do most of it manually. Everything is electronic and it would have been easier if I had the hard copies to enter manually, but that doesn't exist anymore. Electronic syncing with all investment accounts is an ABSOLUTE MUST!!
Date published: 2023-04-19
Rated 5 out of 5 by
Moupax from
Takes time, but I feel it does a pretty good job
Good step by step process. As I said, takes time, but has been working well for the past few years
Date published: 2023-04-19
Rated 5 out of 5 by
mercedes 123 from
easy to use
easy to use, have been using turbo tax for years, will use again
Date published: 2023-04-19
Rated 5 out of 5 by
Blueangelclb from
Turbo Tax is amazing
It was quick and easy to file my taxes. They made it super simple and quick.
Date published: 2023-04-19
Rated 3 out of 5 by
MISSYGIRL67 from
PRICES ARE GETTING RIDICULIOUS
NO CHANGES IN THE EXPERIENCE ITS OK BUT THE PRICES ARE GETTING MORE AND MORE EXPENSIV EVERY YEAR.
Date published: 2023-04-19
Rated 5 out of 5 by
Lancegistheshiznit from
Easy to use
It was real easy to use and I got the biggest return.
Date published: 2023-04-19
Rated 1 out of 5 by
UnhappyClient23 from
Taxes were rejected. Software so expensive.
Taxes were rejected. Software so expensive. I didn't see the option to request an extension.
All TurboTax® Offerings Reviews - Page 495
Date published: 2023-04-19