TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is user friendly Intuitive, user friendly, thorough, straight forward.
Date published: 2023-04-03
Rated 5 out of 5 by from Makes filing easy Very thorough site. Nice explanations of forms required and how calculations are done.
Date published: 2023-04-03
Rated 2 out of 5 by from No user friendly Doesn't pull forward enough from last year. Question choice format is different for different questions. Have to reenter some answers when going back through to make a change. Have to enter irrelevant data for situation. Can't see question and form at same time.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax improvement I've used TurboTax for years and find it relatively easy to use. I appreciate the interview questions that allow me to update my status when things change. Because I am a long-time user, I'd like to get a discount for my loyalty. Otherwise, I buy it from a local retailer and pay the prevailing price. I would also like to be able to submit my state return (PA) through Turbo Tax without paying the additional fee.
Date published: 2023-04-03
Rated 5 out of 5 by from You guys are AWESOME! I used a CPA last year and they did not give me all the deductions that I did not realize I could get. Thank you Turbo Tax!!
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax makes filing an easy experience TurboTax makes filing easy for the average person/family. It's reasonably priced too.
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo tax! super easy to use and very accurate...I used Turbo Tax for many years now and love the simplicity and user friendliness.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Support is Fantastic I filed my taxes with turbo tax and just the way it takes you through the steps is enough to keep me coming back but when I ran into problems, the online support is what got me sitting here posting this review
Date published: 2023-04-03
Rated 5 out of 5 by from Returning customer it's just so easy. And if you are ever in doubt or have a question, you just contact their chat center and you typically get help in like 5 minutes. Easy to read. No hassle. You do your taxes in your time.
Date published: 2023-04-03
Rated 5 out of 5 by from Quick and thorough I like that the information that has remained the same is saved from previous taxes. I also appreciate the peace of mind of having it reviewed by TT before I send it off.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is user friendly Intuitive, user friendly, thorough, straight forward.
Date published: 2023-04-03
Rated 5 out of 5 by from Makes filing easy Very thorough site. Nice explanations of forms required and how calculations are done.
Date published: 2023-04-03
Rated 2 out of 5 by from No user friendly Doesn't pull forward enough from last year. Question choice format is different for different questions. Have to reenter some answers when going back through to make a change. Have to enter irrelevant data for situation. Can't see question and form at same time.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax improvement I've used TurboTax for years and find it relatively easy to use. I appreciate the interview questions that allow me to update my status when things change. Because I am a long-time user, I'd like to get a discount for my loyalty. Otherwise, I buy it from a local retailer and pay the prevailing price. I would also like to be able to submit my state return (PA) through Turbo Tax without paying the additional fee.
Date published: 2023-04-03
Rated 5 out of 5 by from You guys are AWESOME! I used a CPA last year and they did not give me all the deductions that I did not realize I could get. Thank you Turbo Tax!!
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax makes filing an easy experience TurboTax makes filing easy for the average person/family. It's reasonably priced too.
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo tax! super easy to use and very accurate...I used Turbo Tax for many years now and love the simplicity and user friendliness.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Support is Fantastic I filed my taxes with turbo tax and just the way it takes you through the steps is enough to keep me coming back but when I ran into problems, the online support is what got me sitting here posting this review
Date published: 2023-04-03
Rated 5 out of 5 by from Returning customer it's just so easy. And if you are ever in doubt or have a question, you just contact their chat center and you typically get help in like 5 minutes. Easy to read. No hassle. You do your taxes in your time.
Date published: 2023-04-03
Rated 5 out of 5 by from Quick and thorough I like that the information that has remained the same is saved from previous taxes. I also appreciate the peace of mind of having it reviewed by TT before I send it off.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4902