TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Super Helpful... but sneaky Overall, this was pretty easy and I wasn't going to do any other way. However, it was originally advertised for free tax filing, but as you go along they find things you have to pay for and I ended up spending about $250 just for their services. Of course I'm going to pay anyways because I certainly don't how to do my taxes.
Date published: 2023-03-31
Rated 5 out of 5 by from Gold Experience Turbo Tax provides the Gold Experience! It's easy, fast & reliable.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax os user friendly and clear to work with I have been with many of the tax programs, but I continually always come back to Turbo Tax. It is easy to work with and you don't need a financial degree to understand it. Find it is awesome for the working man.
Date published: 2023-03-31
Rated 2 out of 5 by from It's. Great but so expensive I thought it was free and then it takes a huge chunk of my tiny return.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome Tax Filing Tool with Great Advice and Tips My experience with TurboTax year after year is as smooth and painless as it gets. They do a great job covering all possible tax scenarios and the help and guidance from the help articles really clears up most confusion.
Date published: 2023-03-31
Rated 5 out of 5 by from Simple and thorough! Was able to pull data directly from my bank through TurboTax. Totally Awesome!
Date published: 2023-03-31
Rated 4 out of 5 by from I have use Turbo Tex for the last 10 years I got tricked into upgrade to Premium verse, and that is $119 I did not expect to pay
Date published: 2023-03-31
Rated 5 out of 5 by from DIY With TurboTax First time user found it adequately intuitive. Guidance, coaching prompts and built-in guardrails provide assistance and reassurance. No software can be tailored to individual needs so some more in-depth topics don't offer a descriptive box that aligns with user specifics.
Date published: 2023-03-31
Rated 4 out of 5 by from The CD is perfect. I still do not understand why you continue to ask me to lookup numbers in my last year's return since you already have it. That is ridiculous! Just say this is what happened last year. Is it correct?
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax is great! Very helpful in getting the best refund available.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4900
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Super Helpful... but sneaky Overall, this was pretty easy and I wasn't going to do any other way. However, it was originally advertised for free tax filing, but as you go along they find things you have to pay for and I ended up spending about $250 just for their services. Of course I'm going to pay anyways because I certainly don't how to do my taxes.
Date published: 2023-03-31
Rated 5 out of 5 by from Gold Experience Turbo Tax provides the Gold Experience! It's easy, fast & reliable.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax os user friendly and clear to work with I have been with many of the tax programs, but I continually always come back to Turbo Tax. It is easy to work with and you don't need a financial degree to understand it. Find it is awesome for the working man.
Date published: 2023-03-31
Rated 2 out of 5 by from It's. Great but so expensive I thought it was free and then it takes a huge chunk of my tiny return.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome Tax Filing Tool with Great Advice and Tips My experience with TurboTax year after year is as smooth and painless as it gets. They do a great job covering all possible tax scenarios and the help and guidance from the help articles really clears up most confusion.
Date published: 2023-03-31
Rated 5 out of 5 by from Simple and thorough! Was able to pull data directly from my bank through TurboTax. Totally Awesome!
Date published: 2023-03-31
Rated 4 out of 5 by from I have use Turbo Tex for the last 10 years I got tricked into upgrade to Premium verse, and that is $119 I did not expect to pay
Date published: 2023-03-31
Rated 5 out of 5 by from DIY With TurboTax First time user found it adequately intuitive. Guidance, coaching prompts and built-in guardrails provide assistance and reassurance. No software can be tailored to individual needs so some more in-depth topics don't offer a descriptive box that aligns with user specifics.
Date published: 2023-03-31
Rated 4 out of 5 by from The CD is perfect. I still do not understand why you continue to ask me to lookup numbers in my last year's return since you already have it. That is ridiculous! Just say this is what happened last year. Is it correct?
Date published: 2023-03-31
Rated 5 out of 5 by from Turbotax is great! Very helpful in getting the best refund available.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4900