TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Simple to use! Very easy to use and it was free for me! I even had to make an amendment which was also free! Highly recommended!
Date published: 2023-03-31
Rated 4 out of 5 by from Easy to use Easy to use Tax program. Some narration or a bullet point list of what you need for the section or where you could check off what forms you have like 1099-int to enter to make those sections easier.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! Once again Turbo Tax has helped me in every way possible while making the process as easy and stress free as possible I am grateful for the details they have put into this program 😊
Date published: 2023-03-31
Rated 2 out of 5 by from Quick, Easy, But Expensive TurboTax was quick and easy. The new timing feature was helpful, but did underestimate how long it would take. Easy to use, but very expensive for simply entering data into a handful of boxes.
Date published: 2023-03-31
Rated 4 out of 5 by from Very Good Used for past 5 years or so, very good service , price is getting a little expense.
Date published: 2023-03-31
Rated 3 out of 5 by from Might as well make me owe more than I make There are always hidden fees left and right whenever you use these tax websites. I just don’t understand how I’m “saving money” if I’m spending over half my tax return to pay for the services. I wish it was very transparent about the fees and services.
Date published: 2023-03-31
Rated 5 out of 5 by from Easier every year This year's new picture feature made entering my 3 W2s faster than entering 1 W2 in yesteryear's edition. I was nervous when it changed my recommended deduction from standard to itemized, but it autofilled everything for me and gave me a significantly larger refund. Thanks again, TurboTax!
Date published: 2023-03-31
Rated 5 out of 5 by from Really helps when you have multiple jobs without Turbo Tax I would not be able to file my (7) W2 forms and (3) 1099 forms. I work too many jobs and without this service i would have to hire a full time accountant but with turbo tax i can do it myself.
Date published: 2023-03-31
Rated 2 out of 5 by from Additional Fees I had selected the standard $59 package however it forces you to select 2 options when finalizing the efile which then forced for me to have to pay in total $216 in fees. I thought when choosing direct deposit standard it was no cost. unfortunately I paid the fees because I had no other option. disappointed with this
Date published: 2023-03-31
Rated 4 out of 5 by from Taxes refund I have been dealing with TurboTax for years and I have no problem with my tax refund.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use! Very easy to use and it was free for me! I even had to make an amendment which was also free! Highly recommended!
Date published: 2023-03-31
Rated 4 out of 5 by from Easy to use Easy to use Tax program. Some narration or a bullet point list of what you need for the section or where you could check off what forms you have like 1099-int to enter to make those sections easier.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! Once again Turbo Tax has helped me in every way possible while making the process as easy and stress free as possible I am grateful for the details they have put into this program 😊
Date published: 2023-03-31
Rated 2 out of 5 by from Quick, Easy, But Expensive TurboTax was quick and easy. The new timing feature was helpful, but did underestimate how long it would take. Easy to use, but very expensive for simply entering data into a handful of boxes.
Date published: 2023-03-31
Rated 4 out of 5 by from Very Good Used for past 5 years or so, very good service , price is getting a little expense.
Date published: 2023-03-31
Rated 3 out of 5 by from Might as well make me owe more than I make There are always hidden fees left and right whenever you use these tax websites. I just don’t understand how I’m “saving money” if I’m spending over half my tax return to pay for the services. I wish it was very transparent about the fees and services.
Date published: 2023-03-31
Rated 5 out of 5 by from Easier every year This year's new picture feature made entering my 3 W2s faster than entering 1 W2 in yesteryear's edition. I was nervous when it changed my recommended deduction from standard to itemized, but it autofilled everything for me and gave me a significantly larger refund. Thanks again, TurboTax!
Date published: 2023-03-31
Rated 5 out of 5 by from Really helps when you have multiple jobs without Turbo Tax I would not be able to file my (7) W2 forms and (3) 1099 forms. I work too many jobs and without this service i would have to hire a full time accountant but with turbo tax i can do it myself.
Date published: 2023-03-31
Rated 2 out of 5 by from Additional Fees I had selected the standard $59 package however it forces you to select 2 options when finalizing the efile which then forced for me to have to pay in total $216 in fees. I thought when choosing direct deposit standard it was no cost. unfortunately I paid the fees because I had no other option. disappointed with this
Date published: 2023-03-31
Rated 4 out of 5 by from Taxes refund I have been dealing with TurboTax for years and I have no problem with my tax refund.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4886