TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Nice Good Come on man this is getting a little old I could use a drink
Date published: 2023-03-31
Rated 3 out of 5 by from TurboTax Desktop is not robust and lacks features Only two of the five agents I interacted worked to help solve the problem, and rest of them seem like either they want to spend time with limited knowledge or pass-on the customers to other agents. The Desktop version has no option to choose for a paid review by a CPA (unless all the data is manually entered onto the TT Live platform which seems to be totally dumb in this era). The desktop version is limited and some tax forms and worksheets are not included.
Date published: 2023-03-31
Rated 5 out of 5 by from wORKS gREAT! i HAVE BEEN USING THIS SOFTWARE FOR YEARS. iT'S EASY AND SMART.
Date published: 2023-03-31
Rated 4 out of 5 by from TurboTax Pretty good overall. Never sure if I am getting the maximum refund
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax makes taxes easy I've been using TurboTax for years now and even though filing your taxes can be grueling, using TurboTax makes the process easy. The format is great with how they ask questions and the review and checks and balances are awesome. Thanks TurboTax.
Date published: 2023-03-31
Rated 5 out of 5 by from I love being able to use TurboTax I use TurboTax every year and I'm more impressed everytime I use it. This year I utilized the help feature and the person helped me through my issues very graciously.
Date published: 2023-03-31
Rated 4 out of 5 by from very good Very satisfying experience. Happy to be done for this year
Date published: 2023-03-31
Rated 5 out of 5 by from I Loved it...... it was long but very helpful i didnt mind the time
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Awesom It was easy, efficient, quick. Loved it. It takes you step-by-step and fills in information into return for you.
Date published: 2023-03-31
Rated 5 out of 5 by from I have used Turbo Tax for 16 years TurboTax has been my reliable tax prep service for 16 years, It is easy to use and I have never had any problems with it.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4859
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nice Good Come on man this is getting a little old I could use a drink
Date published: 2023-03-31
Rated 3 out of 5 by from TurboTax Desktop is not robust and lacks features Only two of the five agents I interacted worked to help solve the problem, and rest of them seem like either they want to spend time with limited knowledge or pass-on the customers to other agents. The Desktop version has no option to choose for a paid review by a CPA (unless all the data is manually entered onto the TT Live platform which seems to be totally dumb in this era). The desktop version is limited and some tax forms and worksheets are not included.
Date published: 2023-03-31
Rated 5 out of 5 by from wORKS gREAT! i HAVE BEEN USING THIS SOFTWARE FOR YEARS. iT'S EASY AND SMART.
Date published: 2023-03-31
Rated 4 out of 5 by from TurboTax Pretty good overall. Never sure if I am getting the maximum refund
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax makes taxes easy I've been using TurboTax for years now and even though filing your taxes can be grueling, using TurboTax makes the process easy. The format is great with how they ask questions and the review and checks and balances are awesome. Thanks TurboTax.
Date published: 2023-03-31
Rated 5 out of 5 by from I love being able to use TurboTax I use TurboTax every year and I'm more impressed everytime I use it. This year I utilized the help feature and the person helped me through my issues very graciously.
Date published: 2023-03-31
Rated 4 out of 5 by from very good Very satisfying experience. Happy to be done for this year
Date published: 2023-03-31
Rated 5 out of 5 by from I Loved it...... it was long but very helpful i didnt mind the time
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Awesom It was easy, efficient, quick. Loved it. It takes you step-by-step and fills in information into return for you.
Date published: 2023-03-31
Rated 5 out of 5 by from I have used Turbo Tax for 16 years TurboTax has been my reliable tax prep service for 16 years, It is easy to use and I have never had any problems with it.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4859