TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from TurboTax has gotten too expensive. I will not be using next year due to the price. You all grew too large on the idea that you had a more affordable option and now prey on the fact that all my info is in your system and you think that will force me to use your product the next year. It will not.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax made filing taxes easy What used to be a long process is now much more easy.
Date published: 2023-04-03
Rated 5 out of 5 by from Quick and eazy I have had a great experience . Easy and relaxing . Least amount of stress in years
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is always good to me! Its so easy to use and so many options for help, I have never been dissapointed by the service. I will continue to use every year.
Date published: 2023-04-03
Rated 4 out of 5 by from Detailed product, but what's with the state? There were lots of questions to maximize my return, but it charged me $25 to file my state returns. I should receive one free.
Date published: 2023-04-03
Rated 5 out of 5 by from Always so easy to use! Super thankful for such an amazing service as this one!
Date published: 2023-04-03
Rated 1 out of 5 by from Bad product with hidden fees and built in marketin I dread using Turbo Tax. I hate the built in marketing. It is way too expensive. I get asked the same questions over and over again, process is not streamlined at all. I don't trust any of it. I hate myself for using it every year.
Date published: 2023-04-03
Rated 1 out of 5 by from Scam It's a scam, but what can we do - they have power over how taxes are done in this country. Had a problem on how TT input my numbers into a form, spend 20 minutes with customer service to try to figure out how to edit it, but they had no idea. Their only recommendation was to just send it as is despite the error.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax helps doing taxes simple!! Even though I have to pay taxes, TurboTax makes the process fun. I feel confident that the step-by-step process catches all the things that you have questions about. This is probably my 15th combined year of using TurboTax and don't plan on filing my taxes any other way.
Date published: 2023-04-03
Rated 5 out of 5 by from awesome great i love turbo tax they helped me out so much thanks
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4857
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax has gotten too expensive. I will not be using next year due to the price. You all grew too large on the idea that you had a more affordable option and now prey on the fact that all my info is in your system and you think that will force me to use your product the next year. It will not.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax made filing taxes easy What used to be a long process is now much more easy.
Date published: 2023-04-03
Rated 5 out of 5 by from Quick and eazy I have had a great experience . Easy and relaxing . Least amount of stress in years
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is always good to me! Its so easy to use and so many options for help, I have never been dissapointed by the service. I will continue to use every year.
Date published: 2023-04-03
Rated 4 out of 5 by from Detailed product, but what's with the state? There were lots of questions to maximize my return, but it charged me $25 to file my state returns. I should receive one free.
Date published: 2023-04-03
Rated 5 out of 5 by from Always so easy to use! Super thankful for such an amazing service as this one!
Date published: 2023-04-03
Rated 1 out of 5 by from Bad product with hidden fees and built in marketin I dread using Turbo Tax. I hate the built in marketing. It is way too expensive. I get asked the same questions over and over again, process is not streamlined at all. I don't trust any of it. I hate myself for using it every year.
Date published: 2023-04-03
Rated 1 out of 5 by from Scam It's a scam, but what can we do - they have power over how taxes are done in this country. Had a problem on how TT input my numbers into a form, spend 20 minutes with customer service to try to figure out how to edit it, but they had no idea. Their only recommendation was to just send it as is despite the error.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax helps doing taxes simple!! Even though I have to pay taxes, TurboTax makes the process fun. I feel confident that the step-by-step process catches all the things that you have questions about. This is probably my 15th combined year of using TurboTax and don't plan on filing my taxes any other way.
Date published: 2023-04-03
Rated 5 out of 5 by from awesome great i love turbo tax they helped me out so much thanks
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4857