TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from turbo tax download worked but had issues I am a long time user of turbotax but it felt clunky this year. It was more difficult to find and go back to things that we didn't have initially. I wasn't presented with a clear table of comparisons with last year...which is a clearly useful feature for identifying missing things. And strangely the mouse cursor kept disappearing. My sense is that the focus on the online version but if one is doing multiple taxes pricing makes the download version the version of choice.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is very easy and seamless I have done my taxes through Turbo Tax for the last 8 years and I have been pleased with the ease of use and the checks and balances the program provides for filing my tax returns.
Date published: 2023-03-31
Rated 3 out of 5 by from $99 and it still doesnt have everything in it. Doesn't include several forms that someone might need, like Form 1116 for Foreign Tax. I think for $99, Turbotax can go the extra mile and put every form in their software. Just do it. Doesn't matter if the form is used by perhaps 20 people out of all 350 million US Citizens. Include it.
Date published: 2023-03-31
Rated 4 out of 5 by from 2023 Deluxe filing Easy to use but I sold and investment for the first time in my turbo Tax experience struggled to determine if i needed to purchase premium upgrade
Date published: 2023-03-31
Rated 5 out of 5 by from Use TurboTax and enhance you knowledge of Taxes. I have been using turbo tax for the last few years. I am very happy with the service and I look forward to continued using turbo tax in the future. Having live help "click away" makes it more desirable.
Date published: 2023-03-31
Rated 5 out of 5 by from So easy! I decided to use Turbo tax this year because my accountant doubled their price. I figured I would at least see what happens since I did not have to commit to it. It could not have been easier. I highly recommend anyone to at least try it. You don't pay until you file. Just try. It's not as hard as it seems. Turbo Tax does all the hard work for you;
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent Very professional and understanding and he helped me throughout the process. He contact me
Date published: 2023-03-31
Rated 1 out of 5 by from Overly complicated and redundant money grab This software could be streamlined to allow users to easily enter information once and be done with it. It is programmed in such a way to cause users to second guess themselves and have to repeat data entry. It also is a money grab by making it more complicated and continually having pop ups for "MAX" and other unnecessary options. As a prior product owner who built software for a living, this is a poorly executed excuse for a system that is designed to make the process more laborious than necessary so you go and buy their pro versions, especially for anyone who is not computer savvy. Truly ridiculous.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome Excellent would use it again and again as I have for years
Date published: 2023-03-31
Rated 5 out of 5 by from 22 YEARS THE BEST 22 YEARS USING TT AND AS ALWAYS THE BEST. EASE OF USE ALWAYS
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax download worked but had issues I am a long time user of turbotax but it felt clunky this year. It was more difficult to find and go back to things that we didn't have initially. I wasn't presented with a clear table of comparisons with last year...which is a clearly useful feature for identifying missing things. And strangely the mouse cursor kept disappearing. My sense is that the focus on the online version but if one is doing multiple taxes pricing makes the download version the version of choice.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is very easy and seamless I have done my taxes through Turbo Tax for the last 8 years and I have been pleased with the ease of use and the checks and balances the program provides for filing my tax returns.
Date published: 2023-03-31
Rated 3 out of 5 by from $99 and it still doesnt have everything in it. Doesn't include several forms that someone might need, like Form 1116 for Foreign Tax. I think for $99, Turbotax can go the extra mile and put every form in their software. Just do it. Doesn't matter if the form is used by perhaps 20 people out of all 350 million US Citizens. Include it.
Date published: 2023-03-31
Rated 4 out of 5 by from 2023 Deluxe filing Easy to use but I sold and investment for the first time in my turbo Tax experience struggled to determine if i needed to purchase premium upgrade
Date published: 2023-03-31
Rated 5 out of 5 by from Use TurboTax and enhance you knowledge of Taxes. I have been using turbo tax for the last few years. I am very happy with the service and I look forward to continued using turbo tax in the future. Having live help "click away" makes it more desirable.
Date published: 2023-03-31
Rated 5 out of 5 by from So easy! I decided to use Turbo tax this year because my accountant doubled their price. I figured I would at least see what happens since I did not have to commit to it. It could not have been easier. I highly recommend anyone to at least try it. You don't pay until you file. Just try. It's not as hard as it seems. Turbo Tax does all the hard work for you;
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent Very professional and understanding and he helped me throughout the process. He contact me
Date published: 2023-03-31
Rated 1 out of 5 by from Overly complicated and redundant money grab This software could be streamlined to allow users to easily enter information once and be done with it. It is programmed in such a way to cause users to second guess themselves and have to repeat data entry. It also is a money grab by making it more complicated and continually having pop ups for "MAX" and other unnecessary options. As a prior product owner who built software for a living, this is a poorly executed excuse for a system that is designed to make the process more laborious than necessary so you go and buy their pro versions, especially for anyone who is not computer savvy. Truly ridiculous.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome Excellent would use it again and again as I have for years
Date published: 2023-03-31
Rated 5 out of 5 by from 22 YEARS THE BEST 22 YEARS USING TT AND AS ALWAYS THE BEST. EASE OF USE ALWAYS
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4844