TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Premier - Helps me every year I ran into a depreciation issue and the Turbo Tax error feature cleared up (red !) an entry that I was selecting the wrong depreciation method based on last year's return. I appreciate the attention to every little detail that TT offers in its software. It gives me confidence that I submitted the correct information.
Date published: 2023-04-01
Rated 5 out of 5 by from Great product I have been using Turbo Tax for many years and have always been completely happy with the product.
Date published: 2023-04-01
Rated 5 out of 5 by from Tubo Tax return the experience was excellent, seamless no problems so far.
Date published: 2023-04-01
Rated 5 out of 5 by from Always a great experience I've used TT for over 10 years and each year it consistently delivers a quality product that makes it easy to file our taxes. Good job!
Date published: 2023-04-01
Rated 3 out of 5 by from Costs The costs of the product keep rising and it's becoming more and more apparent that I need to find another way to do taxes especially as a family with W-2's and no longer any I-9's. While the product itself is intuitive, the integrations lack the time savings to justify a roughly 200 dollar cost.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is great I wish everything worked like turbo-tax. Very user friendly.
Date published: 2023-04-01
Rated 5 out of 5 by from It's easy and gets a great refund I've used an accountant that charged me $2,000 per year. And I've used Turbo Tax. My refund is bigger, I get better advice, and its simpler with Turbo Tax. And its a fraction of the price.
Date published: 2023-04-01
Rated 5 out of 5 by from simple, easy to understand Simple, easy to understand. Been using Turbo Tax for decades
Date published: 2023-04-01
Rated 5 out of 5 by from Form 1095-A Have used turbo tax for many years and will be using it in coming years. Excellent program and easy to use. there is one exception. It has to do with the question about medical insurance purchased on the marketplace. If "no" is selected because a form 1095_A is not issues for those on Medicaid, somehow the program defaults to "Yes" and the electronic filed return is rejected by IRS and an error code F8962-070 is given for rejection. Hopefully, .this can be addressed and update to eliminate IRS rejection
Date published: 2023-04-01
Rated 4 out of 5 by from Problem with Turbo Tax this year For the first time in 9 years, I had a problem using Turbo Tax. There were several times I could not access the bottom of the screen and was unable to move forward. Not being computer savvy, it took me several frustrating minutes to figure out the solution was to use the control minus keys to shrink the page. However, this made it very difficult to fill in required fields. I actually had to hold a magnifying glass up to my computer screen.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Premier - Helps me every year I ran into a depreciation issue and the Turbo Tax error feature cleared up (red !) an entry that I was selecting the wrong depreciation method based on last year's return. I appreciate the attention to every little detail that TT offers in its software. It gives me confidence that I submitted the correct information.
Date published: 2023-04-01
Rated 5 out of 5 by from Great product I have been using Turbo Tax for many years and have always been completely happy with the product.
Date published: 2023-04-01
Rated 5 out of 5 by from Tubo Tax return the experience was excellent, seamless no problems so far.
Date published: 2023-04-01
Rated 5 out of 5 by from Always a great experience I've used TT for over 10 years and each year it consistently delivers a quality product that makes it easy to file our taxes. Good job!
Date published: 2023-04-01
Rated 3 out of 5 by from Costs The costs of the product keep rising and it's becoming more and more apparent that I need to find another way to do taxes especially as a family with W-2's and no longer any I-9's. While the product itself is intuitive, the integrations lack the time savings to justify a roughly 200 dollar cost.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is great I wish everything worked like turbo-tax. Very user friendly.
Date published: 2023-04-01
Rated 5 out of 5 by from It's easy and gets a great refund I've used an accountant that charged me $2,000 per year. And I've used Turbo Tax. My refund is bigger, I get better advice, and its simpler with Turbo Tax. And its a fraction of the price.
Date published: 2023-04-01
Rated 5 out of 5 by from simple, easy to understand Simple, easy to understand. Been using Turbo Tax for decades
Date published: 2023-04-01
Rated 5 out of 5 by from Form 1095-A Have used turbo tax for many years and will be using it in coming years. Excellent program and easy to use. there is one exception. It has to do with the question about medical insurance purchased on the marketplace. If "no" is selected because a form 1095_A is not issues for those on Medicaid, somehow the program defaults to "Yes" and the electronic filed return is rejected by IRS and an error code F8962-070 is given for rejection. Hopefully, .this can be addressed and update to eliminate IRS rejection
Date published: 2023-04-01
Rated 4 out of 5 by from Problem with Turbo Tax this year For the first time in 9 years, I had a problem using Turbo Tax. There were several times I could not access the bottom of the screen and was unable to move forward. Not being computer savvy, it took me several frustrating minutes to figure out the solution was to use the control minus keys to shrink the page. However, this made it very difficult to fill in required fields. I actually had to hold a magnifying glass up to my computer screen.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4802