TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Easy enough for a 78 year old havent done taxes on my own for many years, I'm current 78, until last year. I got letter from IRS about the return. Fortunately they made a mistake and it all reverted back to my return. BUT big enough scare that I don't want to do takes on my own. Turbo take was easy to follow and a breeze. the only exception I would likee to have a printed version of my return to file away and check myself to ensure I gave all information and correct values were used. Otherwise I shall return next year.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax did a great job - again! Process was straight forward and simple. Was able to import all investment data and TurboTax created all the proper forms. Help was available for all the questions I had.
Date published: 2023-04-01
Rated 1 out of 5 by from Technical Service Customer & Technical Support is lousy. Worst service, I've ever had. Software is not as easy to navigate as it was in prior years.
Date published: 2023-04-01
Rated 3 out of 5 by from Turbo Tax needs updating You are unable to access tax forms when needed namely Form 1040 in progress, Form 47997 and Form 8995-A. Your program is attempting to be a simple matter of asking questions without considering the individual situations. There are times when access to forms with individual input is required because your programs do not have all tax situations addressed. You can do better! Allow access to forms by clicking on a forms tab!
Date published: 2023-04-01
Rated 5 out of 5 by from Great job Turbo Tax Quickly and professionally done!! Helped me save a few dollars along the way.
Date published: 2023-04-01
Rated 5 out of 5 by from TT worka finw It does what is says it will do. Easy and takes little time.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Easy to Use! I use Turbo Tax every tax season, simple easy to use.
Date published: 2023-04-01
Rated 1 out of 5 by from Hidden Fees are very annoying Software is OK. final price for fees/tax if you have to use Deluxe or Premier is hidden and a different number is shown on your card statement. Would prefer to see FULL charge before purchasing.
Date published: 2023-04-01
Rated 5 out of 5 by from Great ... easy of use . . . seems accurate Solid program and user friendly.....................
Date published: 2023-04-01
Rated 2 out of 5 by from start to e-file over and over again For no reason, the system let me start to e-file over and over again.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4744
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Easy enough for a 78 year old havent done taxes on my own for many years, I'm current 78, until last year. I got letter from IRS about the return. Fortunately they made a mistake and it all reverted back to my return. BUT big enough scare that I don't want to do takes on my own. Turbo take was easy to follow and a breeze. the only exception I would likee to have a printed version of my return to file away and check myself to ensure I gave all information and correct values were used. Otherwise I shall return next year.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax did a great job - again! Process was straight forward and simple. Was able to import all investment data and TurboTax created all the proper forms. Help was available for all the questions I had.
Date published: 2023-04-01
Rated 1 out of 5 by from Technical Service Customer & Technical Support is lousy. Worst service, I've ever had. Software is not as easy to navigate as it was in prior years.
Date published: 2023-04-01
Rated 3 out of 5 by from Turbo Tax needs updating You are unable to access tax forms when needed namely Form 1040 in progress, Form 47997 and Form 8995-A. Your program is attempting to be a simple matter of asking questions without considering the individual situations. There are times when access to forms with individual input is required because your programs do not have all tax situations addressed. You can do better! Allow access to forms by clicking on a forms tab!
Date published: 2023-04-01
Rated 5 out of 5 by from Great job Turbo Tax Quickly and professionally done!! Helped me save a few dollars along the way.
Date published: 2023-04-01
Rated 5 out of 5 by from TT worka finw It does what is says it will do. Easy and takes little time.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Easy to Use! I use Turbo Tax every tax season, simple easy to use.
Date published: 2023-04-01
Rated 1 out of 5 by from Hidden Fees are very annoying Software is OK. final price for fees/tax if you have to use Deluxe or Premier is hidden and a different number is shown on your card statement. Would prefer to see FULL charge before purchasing.
Date published: 2023-04-01
Rated 5 out of 5 by from Great ... easy of use . . . seems accurate Solid program and user friendly.....................
Date published: 2023-04-01
Rated 2 out of 5 by from start to e-file over and over again For no reason, the system let me start to e-file over and over again.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4744