TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is awesome Easy and breezy took like 30 minutes and I was done
Date published: 2023-04-01
Rated 5 out of 5 by from Turbotax is Great! So easy to use! Turbotax makes everything so easy and is so user-friendly!
Date published: 2023-04-01
Rated 5 out of 5 by from Easy! Even though my tax situation was a bit more complicated this year, I found everything to be very straightforward and easy to understand.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is so helpful The Tax expert I spoke to was so helpful and assisted me in figuring out why my last 2 years of returns were so difference
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Prmier Very satisfied with the product. If you have any questions you can click in certain areas to help you find the answer.
Date published: 2023-04-01
Rated 3 out of 5 by from Thorough but very slow It takes forever for the program to login and even longer to download the updates. It is very useful but one really needs to be computer and tax knowledge savvy. I used to be able to automatically load in my W-2's but I guess that's not possible anymore.
Date published: 2023-04-01
Rated 4 out of 5 by from Great and Easy to File It was a great and easy experience. No Stress. thanks again.
Date published: 2023-04-01
Rated 1 out of 5 by from GLITCHES I have used Turbo Tax for several years with ease. However, this year I ended up paying for the service twice because I used the code and the file was corrupted and wouldn't let me complete my filling. I called the company for support and couldn't be helped by the staff person I got to answer my call. I was told that a person more senior could help and would call me back the next day. THAT DIDN'T HAPPEN! I finally went ahead and filed and was billed again. I don't believe that I will use this service again if I'm not reimbursed, though I'm not holding my breath that I will be.
Date published: 2023-04-01
Rated 4 out of 5 by from Tax good except to print out form for our records TurboTax worked well until printing our forms. Printed very slow vs other documents and "quit printing" a couple of times and had to restart. Have an older HP printer, scanner, fax.
Date published: 2023-04-01
Rated 4 out of 5 by from I have used this for years! Would of liked a coupon to use because I have been a long standing customer.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Easy and breezy took like 30 minutes and I was done
Date published: 2023-04-01
Rated 5 out of 5 by from Turbotax is Great! So easy to use! Turbotax makes everything so easy and is so user-friendly!
Date published: 2023-04-01
Rated 5 out of 5 by from Easy! Even though my tax situation was a bit more complicated this year, I found everything to be very straightforward and easy to understand.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is so helpful The Tax expert I spoke to was so helpful and assisted me in figuring out why my last 2 years of returns were so difference
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Prmier Very satisfied with the product. If you have any questions you can click in certain areas to help you find the answer.
Date published: 2023-04-01
Rated 3 out of 5 by from Thorough but very slow It takes forever for the program to login and even longer to download the updates. It is very useful but one really needs to be computer and tax knowledge savvy. I used to be able to automatically load in my W-2's but I guess that's not possible anymore.
Date published: 2023-04-01
Rated 4 out of 5 by from Great and Easy to File It was a great and easy experience. No Stress. thanks again.
Date published: 2023-04-01
Rated 1 out of 5 by from GLITCHES I have used Turbo Tax for several years with ease. However, this year I ended up paying for the service twice because I used the code and the file was corrupted and wouldn't let me complete my filling. I called the company for support and couldn't be helped by the staff person I got to answer my call. I was told that a person more senior could help and would call me back the next day. THAT DIDN'T HAPPEN! I finally went ahead and filed and was billed again. I don't believe that I will use this service again if I'm not reimbursed, though I'm not holding my breath that I will be.
Date published: 2023-04-01
Rated 4 out of 5 by from Tax good except to print out form for our records TurboTax worked well until printing our forms. Printed very slow vs other documents and "quit printing" a couple of times and had to restart. Have an older HP printer, scanner, fax.
Date published: 2023-04-01
Rated 4 out of 5 by from I have used this for years! Would of liked a coupon to use because I have been a long standing customer.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 4742