TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
null from
Makes filing easy
Using TurboTax is a great way to get taxes done quickly and easily. Just answer question and it does all the rest easily. Click on links to figure out any thing you don't understand. I love it!
Date published: 2023-04-02
Rated 5 out of 5 by
Jim Meucci from
Super Fast Tax Filing
Shalique was great. Walked me though the fix I needed. Software is easy to use./
Date published: 2023-04-02
Rated 5 out of 5 by
hddixon3 from
So helpful
My wife and I are filing taxes jointly for the first time. TurboTax did a great job of combining everything together and getting us the maximum refund!
Date published: 2023-04-02
Rated 1 out of 5 by
FrivolousWalrus from
Horrible. Atrocious.
Anything beyond a W-2 leads to a circular, non-helpful series of questions clearly meant to prompt you to pay more money for a fancier version of this "service."
Date published: 2023-04-02
Rated 3 out of 5 by
Bobbington29 from
Great Service, But For This Cost?
The site and all they have to offer make filing from your home pretty easy. My major complaint, however, is the pricing. I was initially told this would be $119, but then while checking out discovered that did NOT include a state tax file, which would be an extra $59. I really wish I could rate the service higher because it's genuinely good and very helpful, but hidden costs and not knowing what you're getting into right up front is not a good business model at all. By time all the fees were calculated, I'm fairly certain I would have paid around half of that if I'd have had a local tax person file my taxes in person.
Date published: 2023-04-02
Rated 4 out of 5 by
DM55 from
Turbotax is great
This was great but unfortunately I bought my turbotax package at staples, not knowing that it was not going to work with my old operating system. I had to repurchase it on-line. It was a double expense. Then I could not download last years taxes. That was a first. But otherwise it was great. Took longer than expected and Mike who helped me through all of this was also great!
Date published: 2023-04-02
Rated 5 out of 5 by
Ashp25 from
Turbo Tax is easy and fanTAXtic
I love how easy and organized Turbo Tax is - I get very anxious around taxes and do not have the most well-rounded education on tax information, so Turbo Tax makes it easy to understand and find the correct information! Turbo Tax has several points in the process where I can ask questions and helpful hints and tips on where I can find the information I need. This process was quick, painless, and easy to work through.
Date published: 2023-04-02
Rated 5 out of 5 by
dwmeist from
Turbotax helped me out a lot
TurboTax helped me through a complicated and complex return that I could nto hope to do on my own. Thank you!
Date published: 2023-04-02
Rated 5 out of 5 by
Used more than 30 times from
Thanks again for 2022 Taxes
Absolutely wonderful. I can't imagine doing my taxes without using Turbo Tax. Been using it for many years.
Date published: 2023-04-02
Rated 5 out of 5 by
andrekathytt from
Turbo Tax Review
There were no problems entering information. Everything went very smooth. Easy to follow instructions.
All TurboTax® Offerings Reviews - Page 4613
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Makes filing easy
Using TurboTax is a great way to get taxes done quickly and easily. Just answer question and it does all the rest easily. Click on links to figure out any thing you don't understand. I love it!
Date published: 2023-04-02
Rated 5 out of 5 by
Jim Meucci from
Super Fast Tax Filing
Shalique was great. Walked me though the fix I needed. Software is easy to use./
Date published: 2023-04-02
Rated 5 out of 5 by
hddixon3 from
So helpful
My wife and I are filing taxes jointly for the first time. TurboTax did a great job of combining everything together and getting us the maximum refund!
Date published: 2023-04-02
Rated 1 out of 5 by
FrivolousWalrus from
Horrible. Atrocious.
Anything beyond a W-2 leads to a circular, non-helpful series of questions clearly meant to prompt you to pay more money for a fancier version of this "service."
Date published: 2023-04-02
Rated 3 out of 5 by
Bobbington29 from
Great Service, But For This Cost?
The site and all they have to offer make filing from your home pretty easy. My major complaint, however, is the pricing. I was initially told this would be $119, but then while checking out discovered that did NOT include a state tax file, which would be an extra $59. I really wish I could rate the service higher because it's genuinely good and very helpful, but hidden costs and not knowing what you're getting into right up front is not a good business model at all. By time all the fees were calculated, I'm fairly certain I would have paid around half of that if I'd have had a local tax person file my taxes in person.
Date published: 2023-04-02
Rated 4 out of 5 by
DM55 from
Turbotax is great
This was great but unfortunately I bought my turbotax package at staples, not knowing that it was not going to work with my old operating system. I had to repurchase it on-line. It was a double expense. Then I could not download last years taxes. That was a first. But otherwise it was great. Took longer than expected and Mike who helped me through all of this was also great!
Date published: 2023-04-02
Rated 5 out of 5 by
Ashp25 from
Turbo Tax is easy and fanTAXtic
I love how easy and organized Turbo Tax is - I get very anxious around taxes and do not have the most well-rounded education on tax information, so Turbo Tax makes it easy to understand and find the correct information! Turbo Tax has several points in the process where I can ask questions and helpful hints and tips on where I can find the information I need. This process was quick, painless, and easy to work through.
Date published: 2023-04-02
Rated 5 out of 5 by
dwmeist from
Turbotax helped me out a lot
TurboTax helped me through a complicated and complex return that I could nto hope to do on my own. Thank you!
Date published: 2023-04-02
Rated 5 out of 5 by
Used more than 30 times from
Thanks again for 2022 Taxes
Absolutely wonderful. I can't imagine doing my taxes without using Turbo Tax. Been using it for many years.
Date published: 2023-04-02
Rated 5 out of 5 by
andrekathytt from
Turbo Tax Review
There were no problems entering information. Everything went very smooth. Easy to follow instructions.
All TurboTax® Offerings Reviews - Page 4613
Date published: 2023-04-02