TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax for the win I have been doing my taxes for 12 years using Turbo Tax. Every year the product improves making easy for me to have the confidence that i have done my taxes correctly.
Date published: 2023-04-02
Rated 3 out of 5 by from The surprise $39 bank fee was unexpected. I did not order Turbo Tax Premium might not return next year.
Date published: 2023-04-02
Rated 2 out of 5 by from Feel like I got scared by the online version. Very disappointed in the online version. I bought the download form Staples for 59 and it wouldn't load on my Mac. Not Turbo Tax problem, but I had to use the online version and ended up paying over 100 for federal and 59 for state. I fully believe that It my taxes could have been done on the Deluxe level
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax forever I've been a TurboTax user for years. Last year, I decided to use a private accountant, thinking that my situation had gotten too complicated for me to handle on my own. Huge mistake. The accountant, though well reviewed and three times the cost of TurboTax, made multiple errors which weren't caught until the IRS audited us. Not a fun or reassuring experience. This year, I happily came back to TurboTax, used their Live Assisted Premium service and was extremely impressed with the level of support and overall ease of use. I feel fully confident in the quality of my tax preparation, and I have the TurboTax guarantee to back me up. Even though I have a complicated tax situation, I'll be a TurboTax user forever!
Date published: 2023-04-02
Rated 5 out of 5 by from Great Return, Really Fast! I downloaded TurboTax on a Saturday morning and had my taxes done in a few hours. E-file is a breeze and reasonably priced!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbox tax is easy to use and excellent it's awesome and I use it for my tax returns many years
Date published: 2023-04-02
Rated 1 out of 5 by from Scourge on Society This piece of software is about as necessary as the lobbyists that continue its relevancy year in and year out.
Date published: 2023-04-02
Rated 5 out of 5 by from I'd be lost without it! We've used it for eight years and I'd never go back! It walks us through every step, so you know you're making the correct choice for your situation.
Date published: 2023-04-02
Rated 4 out of 5 by from Good but unclear in a couple of explanations Easy step by step walk thru of your taxes. Couple of explanations unclear.
Date published: 2023-04-02
Rated 2 out of 5 by from Getting more difficult every year Tedious interface asks you the same question again and again. It double counted my 1099 and I had to play the game all over again to make it stop
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4587
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax for the win I have been doing my taxes for 12 years using Turbo Tax. Every year the product improves making easy for me to have the confidence that i have done my taxes correctly.
Date published: 2023-04-02
Rated 3 out of 5 by from The surprise $39 bank fee was unexpected. I did not order Turbo Tax Premium might not return next year.
Date published: 2023-04-02
Rated 2 out of 5 by from Feel like I got scared by the online version. Very disappointed in the online version. I bought the download form Staples for 59 and it wouldn't load on my Mac. Not Turbo Tax problem, but I had to use the online version and ended up paying over 100 for federal and 59 for state. I fully believe that It my taxes could have been done on the Deluxe level
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax forever I've been a TurboTax user for years. Last year, I decided to use a private accountant, thinking that my situation had gotten too complicated for me to handle on my own. Huge mistake. The accountant, though well reviewed and three times the cost of TurboTax, made multiple errors which weren't caught until the IRS audited us. Not a fun or reassuring experience. This year, I happily came back to TurboTax, used their Live Assisted Premium service and was extremely impressed with the level of support and overall ease of use. I feel fully confident in the quality of my tax preparation, and I have the TurboTax guarantee to back me up. Even though I have a complicated tax situation, I'll be a TurboTax user forever!
Date published: 2023-04-02
Rated 5 out of 5 by from Great Return, Really Fast! I downloaded TurboTax on a Saturday morning and had my taxes done in a few hours. E-file is a breeze and reasonably priced!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbox tax is easy to use and excellent it's awesome and I use it for my tax returns many years
Date published: 2023-04-02
Rated 1 out of 5 by from Scourge on Society This piece of software is about as necessary as the lobbyists that continue its relevancy year in and year out.
Date published: 2023-04-02
Rated 5 out of 5 by from I'd be lost without it! We've used it for eight years and I'd never go back! It walks us through every step, so you know you're making the correct choice for your situation.
Date published: 2023-04-02
Rated 4 out of 5 by from Good but unclear in a couple of explanations Easy step by step walk thru of your taxes. Couple of explanations unclear.
Date published: 2023-04-02
Rated 2 out of 5 by from Getting more difficult every year Tedious interface asks you the same question again and again. It double counted my 1099 and I had to play the game all over again to make it stop
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4587