TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Why was I charged for premier? As I was preparing my taxes I kept declining the advanced turbo tax so that I just paid for the standard. When I entered my credit card info the total price did not show until it was already charged to my card
Date published: 2021-05-17
Rated 1 out of 5 by from Why do I have to prove my identity 5 times? Why do I have to prove my identity 5 times? Please send more help.
Date published: 2021-05-17
Rated 5 out of 5 by from Military Easy to follow. Would use it again and recommend to a friend. Great
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is Uber Good Beast of a tax software! It's ease of use and expert help are important features!
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE AND GREAT EXPLANATIONS! IT IS A GREAT PRODUCT!
Date published: 2021-05-17
Rated 1 out of 5 by from won't work wont efile wont do my state. Why buy? I know it's last minute but I expect it to work - especially on tax day. I switched from H&R Block 2 yrs ago because I always had trouble at the end, esp with the State. This is ridiculous. Why did I pay for this? If I intended to mail it why would I use TT? So disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX IS SO EASY IT WAS GREAT VERY EASY. I WAS ABLE TO GET A REFOUND. IT FOUND MEMORE MONEY THAN A PROFESSIONAL TAX ACCOUNTANT I DID LAST YEAR.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved me! Of course I did my taxes last minute. I was busy with finishing school and working full time. I could not make time to see someone to get my taxes done, I am so grateful for TurboTax. TurboTax made it very clear on what I can expect from using their service. The process was very easy and I really enjoyed the features that they have on their website.
Date published: 2021-05-17
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Why was I charged for premier? As I was preparing my taxes I kept declining the advanced turbo tax so that I just paid for the standard. When I entered my credit card info the total price did not show until it was already charged to my card
Date published: 2021-05-17
Rated 1 out of 5 by from Why do I have to prove my identity 5 times? Why do I have to prove my identity 5 times? Please send more help.
Date published: 2021-05-17
Rated 5 out of 5 by from Military Easy to follow. Would use it again and recommend to a friend. Great
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is Uber Good Beast of a tax software! It's ease of use and expert help are important features!
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE AND GREAT EXPLANATIONS! IT IS A GREAT PRODUCT!
Date published: 2021-05-17
Rated 1 out of 5 by from won't work wont efile wont do my state. Why buy? I know it's last minute but I expect it to work - especially on tax day. I switched from H&R Block 2 yrs ago because I always had trouble at the end, esp with the State. This is ridiculous. Why did I pay for this? If I intended to mail it why would I use TT? So disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX IS SO EASY IT WAS GREAT VERY EASY. I WAS ABLE TO GET A REFOUND. IT FOUND MEMORE MONEY THAN A PROFESSIONAL TAX ACCOUNTANT I DID LAST YEAR.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved me! Of course I did my taxes last minute. I was busy with finishing school and working full time. I could not make time to see someone to get my taxes done, I am so grateful for TurboTax. TurboTax made it very clear on what I can expect from using their service. The process was very easy and I really enjoyed the features that they have on their website.
Date published: 2021-05-17
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 457