TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent program TurboTax is an excellent tax preparation program! The HSA section was confusing, though.
Date published: 2023-04-03
Rated 5 out of 5 by from April was amazing! The process was so seamless and easy. April was so knowledgeable. She was incredible.
Date published: 2023-04-03
Rated 2 out of 5 by from Over the years, just have become less of a fan Turbo Tax gets more expensive and more irritating to use every year. I don't think I will use this again next year.
Date published: 2023-04-03
Rated 5 out of 5 by from Excellent and thorough service Made filing my taxes 10 times easier with an individual who was able to break down the the questions easier.
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax not catching mistakes I never look forward to using TurboTax but use it because they are pretty much the only product available for helping individuals file their taxes. I found TurboTax this year to skip sections and not ask crucial questions. It also did not catch that I had not received a 1095-A. When I went on the Healthcare Website it indicated that this is a common issue this year. This error was going to cost me almost $900 on my return. Isn't TurboTax supposed to update and catch common issues and direct the consumer to take appropriate action BEFORE the return is rejected by the IRS? Also, if TurboTax is such a good editing program then why have you guys not caught and fixed your landing page right after your return is "filed" It encourages me to "sing up for services next year. Not "sign" up, but "SING" up. While I think, as the wife of a Choral Director, that all people and companies should support the arts and singing, I am confident that this was a typo that is probably costing you business and consumer confidence in your editing skills.
Date published: 2023-04-03
Rated 5 out of 5 by from turbotax is good turbo tax is very good easy to use turbo tax is very good easy to use
Date published: 2023-04-03
Rated 5 out of 5 by from Very fast and streamlined tax experience I was dreading to do my taxes this year, but TurboTax has managed to make the process fast and easy, with a great streamlined experience.
Date published: 2023-04-03
Rated 3 out of 5 by from Too much repeating info required The first thing you fill out is your name, address, SS# etc. Makes sense, but you have to repeat that info over and over as you go thru, especially if you are doing multiple states. Please set those things to autofill from previously entered data and give the option to accept or edit the autofill. Last year I used and accountant. Cost me $225. This year I did TurboTax. Cost me $195 with 2 states and e-file for federal and 2 states. Plus the stress of doing it myself. Not to mention the tax law now does not allow me to deduct almost anything, not even the loss of sale on a house of $35k. I blame that on the former president, not on Turbotax. Although the current President has had time to fix this.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is the BEST!!! Super easy to file my taxes on TurboTax, and I’ll continue to use them every year.
Date published: 2023-04-03
Rated 5 out of 5 by from Simple and easy Simple and easy as ever, even with recent life changes.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent program TurboTax is an excellent tax preparation program! The HSA section was confusing, though.
Date published: 2023-04-03
Rated 5 out of 5 by from April was amazing! The process was so seamless and easy. April was so knowledgeable. She was incredible.
Date published: 2023-04-03
Rated 2 out of 5 by from Over the years, just have become less of a fan Turbo Tax gets more expensive and more irritating to use every year. I don't think I will use this again next year.
Date published: 2023-04-03
Rated 5 out of 5 by from Excellent and thorough service Made filing my taxes 10 times easier with an individual who was able to break down the the questions easier.
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax not catching mistakes I never look forward to using TurboTax but use it because they are pretty much the only product available for helping individuals file their taxes. I found TurboTax this year to skip sections and not ask crucial questions. It also did not catch that I had not received a 1095-A. When I went on the Healthcare Website it indicated that this is a common issue this year. This error was going to cost me almost $900 on my return. Isn't TurboTax supposed to update and catch common issues and direct the consumer to take appropriate action BEFORE the return is rejected by the IRS? Also, if TurboTax is such a good editing program then why have you guys not caught and fixed your landing page right after your return is "filed" It encourages me to "sing up for services next year. Not "sign" up, but "SING" up. While I think, as the wife of a Choral Director, that all people and companies should support the arts and singing, I am confident that this was a typo that is probably costing you business and consumer confidence in your editing skills.
Date published: 2023-04-03
Rated 5 out of 5 by from turbotax is good turbo tax is very good easy to use turbo tax is very good easy to use
Date published: 2023-04-03
Rated 5 out of 5 by from Very fast and streamlined tax experience I was dreading to do my taxes this year, but TurboTax has managed to make the process fast and easy, with a great streamlined experience.
Date published: 2023-04-03
Rated 3 out of 5 by from Too much repeating info required The first thing you fill out is your name, address, SS# etc. Makes sense, but you have to repeat that info over and over as you go thru, especially if you are doing multiple states. Please set those things to autofill from previously entered data and give the option to accept or edit the autofill. Last year I used and accountant. Cost me $225. This year I did TurboTax. Cost me $195 with 2 states and e-file for federal and 2 states. Plus the stress of doing it myself. Not to mention the tax law now does not allow me to deduct almost anything, not even the loss of sale on a house of $35k. I blame that on the former president, not on Turbotax. Although the current President has had time to fix this.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is the BEST!!! Super easy to file my taxes on TurboTax, and I’ll continue to use them every year.
Date published: 2023-04-03
Rated 5 out of 5 by from Simple and easy Simple and easy as ever, even with recent life changes.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4550