TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Harder to use this year Have been using this for years, this year, whatever changes you made were a lot less user friendly.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. My Tax return was done in no time. I plan to use again next year.
Date published: 2023-04-03
Rated 1 out of 5 by from Disappointing Filing this year felt needlessly complicated. Trying to navigate which version of turbotax to use was confusing and being forced to upgrade was frustrating.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy To use I used an accountant until the pandemic. I was hesitant to use a tax prep program but this has been easy, and the support you get is quick and painless
Date published: 2023-04-03
Rated 4 out of 5 by from You make it easy! A little over an hour and I was done. thanks for a great product!
Date published: 2023-04-03
Rated 5 out of 5 by from this year was different and complicated Great support by the person in charge for help me, thank again
Date published: 2023-04-03
Rated 4 out of 5 by from Works well for simple tax filing I think that TurboTax is setup nicely for someone with relatively simple taxed items. I understand that taxes are very complex, and TurboTax does a fine job walking through standard tax filing, but it gets difficult when TurboTax doesn't prompt you through a non-standard taxable event. I was eventually able to find what I was looking for in the search engine.
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax is go to for 20 years live expert help was amazing turbo tax easy and explained well
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is the Best Turbo Tax answered all questions. It provided accurate information, found every possible deduction. It is now fun and pleasant to file taxes. Quick and easy
Date published: 2023-04-03
Rated 3 out of 5 by from OK Give the option to select standard deduction immediately Make the option to enter Estimated Taxes more simple, difficult to find in Federal & State Make it simple to calculate estimated payments for following year Make little pop up boxes scalable Make it so you don't have to scroll to get to continue The program functionality becomes more difficult every year. It's good that your competitors are no better. Same goes for Quicken
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Harder to use this year Have been using this for years, this year, whatever changes you made were a lot less user friendly.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. My Tax return was done in no time. I plan to use again next year.
Date published: 2023-04-03
Rated 1 out of 5 by from Disappointing Filing this year felt needlessly complicated. Trying to navigate which version of turbotax to use was confusing and being forced to upgrade was frustrating.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy To use I used an accountant until the pandemic. I was hesitant to use a tax prep program but this has been easy, and the support you get is quick and painless
Date published: 2023-04-03
Rated 4 out of 5 by from You make it easy! A little over an hour and I was done. thanks for a great product!
Date published: 2023-04-03
Rated 5 out of 5 by from this year was different and complicated Great support by the person in charge for help me, thank again
Date published: 2023-04-03
Rated 4 out of 5 by from Works well for simple tax filing I think that TurboTax is setup nicely for someone with relatively simple taxed items. I understand that taxes are very complex, and TurboTax does a fine job walking through standard tax filing, but it gets difficult when TurboTax doesn't prompt you through a non-standard taxable event. I was eventually able to find what I was looking for in the search engine.
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax is go to for 20 years live expert help was amazing turbo tax easy and explained well
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is the Best Turbo Tax answered all questions. It provided accurate information, found every possible deduction. It is now fun and pleasant to file taxes. Quick and easy
Date published: 2023-04-03
Rated 3 out of 5 by from OK Give the option to select standard deduction immediately Make the option to enter Estimated Taxes more simple, difficult to find in Federal & State Make it simple to calculate estimated payments for following year Make little pop up boxes scalable Make it so you don't have to scroll to get to continue The program functionality becomes more difficult every year. It's good that your competitors are no better. Same goes for Quicken
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4514