TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Password06 from
Harder to use this year
Have been using this for years, this year, whatever changes you made were a lot less user friendly.
Date published: 2023-04-03
Rated 5 out of 5 by
Smoore0399 from
Turbo Tax is awesome!
Easy to use. My Tax return was done in no time. I plan to use again next year.
Date published: 2023-04-03
Rated 1 out of 5 by
shh_13 from
Disappointing
Filing this year felt needlessly complicated. Trying to navigate which version of turbotax to use was confusing and being forced to upgrade was frustrating.
Date published: 2023-04-03
Rated 5 out of 5 by
PJiggity from
Easy To use
I used an accountant until the pandemic. I was hesitant to use a tax prep program but this has been easy, and the support you get is quick and painless
Date published: 2023-04-03
Rated 4 out of 5 by
Jae M from
You make it easy!
A little over an hour and I was done. thanks for a great product!
Date published: 2023-04-03
Rated 5 out of 5 by
coll64 from
this year was different and complicated
Great support by the person in charge for help me, thank again
Date published: 2023-04-03
Rated 4 out of 5 by
Jkos15 from
Works well for simple tax filing
I think that TurboTax is setup nicely for someone with relatively simple taxed items. I understand that taxes are very complex, and TurboTax does a fine job walking through standard tax filing, but it gets difficult when TurboTax doesn't prompt you through a non-standard taxable event. I was eventually able to find what I was looking for in the search engine.
Date published: 2023-04-03
Rated 5 out of 5 by
cheryl252525 from
turbo tax is go to for 20 years
live expert help was amazing turbo tax easy and explained well
Date published: 2023-04-03
Rated 5 out of 5 by
Pak70 from
Turbo Tax is the Best
Turbo Tax answered all questions. It provided accurate information, found every possible deduction. It is now fun and pleasant to file taxes. Quick and easy
Date published: 2023-04-03
Rated 3 out of 5 by
Billxxxxxxxx from
OK
Give the option to select standard deduction immediately Make the option to enter Estimated Taxes more simple, difficult to find in Federal & State Make it simple to calculate estimated payments for following year Make little pop up boxes scalable Make it so you don't have to scroll to get to continue The program functionality becomes more difficult every year. It's good that your competitors are no better. Same goes for Quicken
All TurboTax® Offerings Reviews - Page 4514
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Password06 from
Harder to use this year
Have been using this for years, this year, whatever changes you made were a lot less user friendly.
Date published: 2023-04-03
Rated 5 out of 5 by
Smoore0399 from
Turbo Tax is awesome!
Easy to use. My Tax return was done in no time. I plan to use again next year.
Date published: 2023-04-03
Rated 1 out of 5 by
shh_13 from
Disappointing
Filing this year felt needlessly complicated. Trying to navigate which version of turbotax to use was confusing and being forced to upgrade was frustrating.
Date published: 2023-04-03
Rated 5 out of 5 by
PJiggity from
Easy To use
I used an accountant until the pandemic. I was hesitant to use a tax prep program but this has been easy, and the support you get is quick and painless
Date published: 2023-04-03
Rated 4 out of 5 by
Jae M from
You make it easy!
A little over an hour and I was done. thanks for a great product!
Date published: 2023-04-03
Rated 5 out of 5 by
coll64 from
this year was different and complicated
Great support by the person in charge for help me, thank again
Date published: 2023-04-03
Rated 4 out of 5 by
Jkos15 from
Works well for simple tax filing
I think that TurboTax is setup nicely for someone with relatively simple taxed items. I understand that taxes are very complex, and TurboTax does a fine job walking through standard tax filing, but it gets difficult when TurboTax doesn't prompt you through a non-standard taxable event. I was eventually able to find what I was looking for in the search engine.
Date published: 2023-04-03
Rated 5 out of 5 by
cheryl252525 from
turbo tax is go to for 20 years
live expert help was amazing turbo tax easy and explained well
Date published: 2023-04-03
Rated 5 out of 5 by
Pak70 from
Turbo Tax is the Best
Turbo Tax answered all questions. It provided accurate information, found every possible deduction. It is now fun and pleasant to file taxes. Quick and easy
Date published: 2023-04-03
Rated 3 out of 5 by
Billxxxxxxxx from
OK
Give the option to select standard deduction immediately Make the option to enter Estimated Taxes more simple, difficult to find in Federal & State Make it simple to calculate estimated payments for following year Make little pop up boxes scalable Make it so you don't have to scroll to get to continue The program functionality becomes more difficult every year. It's good that your competitors are no better. Same goes for Quicken
All TurboTax® Offerings Reviews - Page 4514
Date published: 2023-04-03