TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Taxes rejected again for stupid reasons I used turbotax last year and I had to paper file because my ex claimed kids when she wasn't supposed to. This year, my return was rejected again because the IRS is not accepting my AGI from last year. This shouldn't happened. It's also a major fail that this service is directing me to "free" credit reports upon filing. I have to click no twice which is atrociously bad design. I don't want to see ads for other services when I'm paying to file my taxes ESPECIALLY when I'm entering my drivers license and bank account numbers. It's very spammy and feels like my identity is about to get stolen.
Date published: 2023-04-19
Rated 3 out of 5 by from Easy, but hard at the same time and NOT free Used as a last minute option so glad to have it but it can have its downs.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy to use The software is consistent on a yearly basis so it always looks familiar. The updates are wonderful because the explanations provided are thorough and easy to understand. I think the updates have made filing easier. It's definitely user-friendly so you can trust the software.
Date published: 2023-04-19
Rated 5 out of 5 by from 100% recommend Turbotax for "adults" in their 20's TurboTax and the easy-to-find explanations of every question or answer I didn't understand have completely diminished the anxiety I had toward taxes as a young adult. 10/10 recommend for those who don't know where to start or have anxiety when it comes to doing their taxes!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was great Easy Platform with great freatures. This system has been great
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax fast and easy It was fast and easy and a live person was available if I needed it.
Date published: 2023-04-19
Rated 4 out of 5 by from 1040 ez filer free service Had a little trouble locating free service. Once located it was easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Taxes Great program and easy to use. The assistant was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Great It Was great. Overall good experience. Would Use Again
Date published: 2023-04-19
Rated 5 out of 5 by from Very Nice! Good Interview process and easy to navigate. I've used this software since long before it was available online!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 451
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Taxes rejected again for stupid reasons I used turbotax last year and I had to paper file because my ex claimed kids when she wasn't supposed to. This year, my return was rejected again because the IRS is not accepting my AGI from last year. This shouldn't happened. It's also a major fail that this service is directing me to "free" credit reports upon filing. I have to click no twice which is atrociously bad design. I don't want to see ads for other services when I'm paying to file my taxes ESPECIALLY when I'm entering my drivers license and bank account numbers. It's very spammy and feels like my identity is about to get stolen.
Date published: 2023-04-19
Rated 3 out of 5 by from Easy, but hard at the same time and NOT free Used as a last minute option so glad to have it but it can have its downs.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy to use The software is consistent on a yearly basis so it always looks familiar. The updates are wonderful because the explanations provided are thorough and easy to understand. I think the updates have made filing easier. It's definitely user-friendly so you can trust the software.
Date published: 2023-04-19
Rated 5 out of 5 by from 100% recommend Turbotax for "adults" in their 20's TurboTax and the easy-to-find explanations of every question or answer I didn't understand have completely diminished the anxiety I had toward taxes as a young adult. 10/10 recommend for those who don't know where to start or have anxiety when it comes to doing their taxes!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was great Easy Platform with great freatures. This system has been great
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax fast and easy It was fast and easy and a live person was available if I needed it.
Date published: 2023-04-19
Rated 4 out of 5 by from 1040 ez filer free service Had a little trouble locating free service. Once located it was easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Taxes Great program and easy to use. The assistant was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Great It Was great. Overall good experience. Would Use Again
Date published: 2023-04-19
Rated 5 out of 5 by from Very Nice! Good Interview process and easy to navigate. I've used this software since long before it was available online!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 451