TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Software Easy to use software. We will recommend it to everyone.
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax STILL charged me to file - state return I purchased Turbo Tax. It INCLUDED one free state filing. NO ONE else used the Turbo Tax. When I started the return, it stated "Great! A free state filing is included. Let's get started!" Then when it was time to actually e-file it, I got charged $25. What a rip off!
Date published: 2023-04-03
Rated 5 out of 5 by from 2022 Tax Return Using TurboTax is easy......until I had a problem. Jeffrey (Don't remember his last name) helped fix a number of errors. I'll use TurboTax next year.
Date published: 2023-04-03
Rated 3 out of 5 by from Tubotax Review Home and Business I have always loved Turbotax because of the calculations and the questions to ensure you have everything included. This year, I used Marketplace insurance. Not only did I find the questions lacking, I found calculation errors which Turbotax had to correct. I know this process is not that old, but I believe you could use some improvement in this area.
Date published: 2023-04-03
Rated 4 out of 5 by from First time - Not bad at all (1) Basically, TurboTax is nicely organized, but I wasn't expecting the direct pull of data. Entering document identities was relatively easy. (2) Printing out worksheets was helpful, since reviewing these helped me to find one data entry error I had made.
Date published: 2023-04-03
Rated 4 out of 5 by from Useful product Easy to use, though feels a bit cumbersome at times. I would like to see a breakdown of last year's deductions in detail
Date published: 2023-04-03
Rated 5 out of 5 by from Easy Peezy I switched jobs and had some other weird financial stuff this past year. Turbo Tax walked me through all the things I need to file. Seamless (I hope)!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Easy to use. I have been using Turbo Tax for over 10 years and have never had an issue.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to Use 3rd year using turbo tax - this year the changes were very good.
Date published: 2023-04-03
Rated 5 out of 5 by from awesome easy to file and awesome I recommend it to everyone.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4499
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Software Easy to use software. We will recommend it to everyone.
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax STILL charged me to file - state return I purchased Turbo Tax. It INCLUDED one free state filing. NO ONE else used the Turbo Tax. When I started the return, it stated "Great! A free state filing is included. Let's get started!" Then when it was time to actually e-file it, I got charged $25. What a rip off!
Date published: 2023-04-03
Rated 5 out of 5 by from 2022 Tax Return Using TurboTax is easy......until I had a problem. Jeffrey (Don't remember his last name) helped fix a number of errors. I'll use TurboTax next year.
Date published: 2023-04-03
Rated 3 out of 5 by from Tubotax Review Home and Business I have always loved Turbotax because of the calculations and the questions to ensure you have everything included. This year, I used Marketplace insurance. Not only did I find the questions lacking, I found calculation errors which Turbotax had to correct. I know this process is not that old, but I believe you could use some improvement in this area.
Date published: 2023-04-03
Rated 4 out of 5 by from First time - Not bad at all (1) Basically, TurboTax is nicely organized, but I wasn't expecting the direct pull of data. Entering document identities was relatively easy. (2) Printing out worksheets was helpful, since reviewing these helped me to find one data entry error I had made.
Date published: 2023-04-03
Rated 4 out of 5 by from Useful product Easy to use, though feels a bit cumbersome at times. I would like to see a breakdown of last year's deductions in detail
Date published: 2023-04-03
Rated 5 out of 5 by from Easy Peezy I switched jobs and had some other weird financial stuff this past year. Turbo Tax walked me through all the things I need to file. Seamless (I hope)!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Deluxe Easy to use. I have been using Turbo Tax for over 10 years and have never had an issue.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to Use 3rd year using turbo tax - this year the changes were very good.
Date published: 2023-04-03
Rated 5 out of 5 by from awesome easy to file and awesome I recommend it to everyone.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4499