TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy Fast Helpful They make it simplified to follow and edit without a professional charging an arm and leg. Wil use again.
Date published: 2023-04-03
Rated 2 out of 5 by from Fees is tooo expensive its very expensive. i have done ll the work and than have to file the tax with high fees.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome and easy to use ! I am a small business owner and I work full time, which can make tax season very stressful. Turbo Tax helped me to understand how to complete my schedule C, find the most tax deductions as well as fix any error prior to submitting my return. I also received a discount on my filing fee! Turbo Tax is the best, I am very satisfied with their service and will continue to use every year !
Date published: 2023-04-03
Rated 3 out of 5 by from Stock Options When a Stock Call or Put is sold Turbo Tax wanted me to hand put in my basis costs. Base Cost is always ...zero...when selling Calls and Puts. Who wants to ...review...over 190 transactions because Turbo Tax did not like zero for a base cost.
Date published: 2023-04-03
Rated 4 out of 5 by from Good but some flaws need to be fixed For our PFL, they took our gross income off our W2 and entered that. It made it look like all our income should not be taxed. We thought we were getting $10,000 back for days and then when we fixed the error TurboTax had entered it said $5,000. TurboTax helped us get back a lot so we still like it, but some errors make it more challenging.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent Used it before. Very helpful. Will use it again!!!
Date published: 2023-04-03
Rated 5 out of 5 by from easy and accurate+great customer support! Love the Turbo Tax and their customer support, but wish it was not so terribly expensive per filing ( I am still using old computer and was not able to download the program, so each family member I filed for had to pay for Premium over $100/return...no returning customer discounts...
Date published: 2023-04-03
Rated 5 out of 5 by from First experience with TurboTax Full Service Denise was a competent tax preparer, always ready to help.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and very quick. I feel confident in my return. Thank you!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax makes it easy! I had to make a few calls, but my problems were easily resolved.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Fast Helpful They make it simplified to follow and edit without a professional charging an arm and leg. Wil use again.
Date published: 2023-04-03
Rated 2 out of 5 by from Fees is tooo expensive its very expensive. i have done ll the work and than have to file the tax with high fees.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome and easy to use ! I am a small business owner and I work full time, which can make tax season very stressful. Turbo Tax helped me to understand how to complete my schedule C, find the most tax deductions as well as fix any error prior to submitting my return. I also received a discount on my filing fee! Turbo Tax is the best, I am very satisfied with their service and will continue to use every year !
Date published: 2023-04-03
Rated 3 out of 5 by from Stock Options When a Stock Call or Put is sold Turbo Tax wanted me to hand put in my basis costs. Base Cost is always ...zero...when selling Calls and Puts. Who wants to ...review...over 190 transactions because Turbo Tax did not like zero for a base cost.
Date published: 2023-04-03
Rated 4 out of 5 by from Good but some flaws need to be fixed For our PFL, they took our gross income off our W2 and entered that. It made it look like all our income should not be taxed. We thought we were getting $10,000 back for days and then when we fixed the error TurboTax had entered it said $5,000. TurboTax helped us get back a lot so we still like it, but some errors make it more challenging.
Date published: 2023-04-03
Rated 5 out of 5 by from excellent Used it before. Very helpful. Will use it again!!!
Date published: 2023-04-03
Rated 5 out of 5 by from easy and accurate+great customer support! Love the Turbo Tax and their customer support, but wish it was not so terribly expensive per filing ( I am still using old computer and was not able to download the program, so each family member I filed for had to pay for Premium over $100/return...no returning customer discounts...
Date published: 2023-04-03
Rated 5 out of 5 by from First experience with TurboTax Full Service Denise was a competent tax preparer, always ready to help.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use and very quick. I feel confident in my return. Thank you!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax makes it easy! I had to make a few calls, but my problems were easily resolved.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4483